Versatile Insurance is niet langer een actieve Feefo-klant
Alle 732 beoordelingen worden weergegeven
TC
Trusted Customer
7 years ago
Wat Trusted Customer zei over Versatile Insurance:
Easy to deal with
Handled professional by knowledgeable staff. This was a new experience for me that was made easy.
0
Delen
TC
Trusted Customer
7 years ago
Wat Trusted Customer zei over Versatile Insurance:
THEY PRODUCE OUR PL .INSURANCE FOR ANOTHER YEAR
0
Delen
TC
Trusted Customer
7 years ago
Wat Trusted Customer zei over Versatile Insurance:
No issues. Professional, helpful and friendly service. Amber was excellen
Professional, helpful and friendly service. Amber was excellent
Ray
Versatile Insurance
7 years ago
Thank you for your kind feedback - Amber was delighted to read this :-)
0
Delen
TC
Trusted Customer
7 years ago
Wat Trusted Customer zei over Versatile Insurance:
Good service good price
Getting occupiers liability insurance for a small bit of land is difficult and expensive. Versatile have been quick, helpful and cheaper than other suppliers
0
Delen
Betrouwbare klant
7 years ago
Poor service
Give more warning about renewal,dates and answer emails and phone calls .
Ray
Versatile Insurance
7 years ago
Thank you for taking the time to give us a review. Obviously, we are very disappointed that we have only received 2 stars, so I have taken some time to look into what happened. On this occasion, I heartily agree that we should receive a low rating as you did receive a poor service, but I would like to explain what happened.
Each year your insurers request that you complete a form. You did this in very good time, as you always do. What went wrong was that the insurers then asked for a second form to be completed. Again, you completed this promptly and it was forwarded to the insurers in plenty of time to prepare your renewal invitation.
All sounds good - except - this was just before Christmas when your insurers (along with most of the insurance industry) entered into a period of short working hours and skeleton staff. Bottom line, your second form was dealt with by your insurers very slowly, resulting in you getting your invitation very late.
Meanwhile, we did approach the other insurers that we dealt with, but the cheapest quote we received was £500 more expensive.
As a broker, this puts us between a rock and a hard place; do we offer you a very high premium, or a very late renewal invitation?
I can only apologise for the poor service that you received and hope that this doesn't happen again.
0
Delen
Betrouwbare klant
7 years ago
easy to set up and efficiant
0
Delen
TC
Trusted Customer
7 years ago
Wat Trusted Customer zei over Versatile Insurance:
Easy - very little fuss insurance at a good price. Quickly obtained - AND reminders when renewal due.
0
Delen
Betrouwbare klant
7 years ago
Good service and price
Helpful and thorough, thank you. Competitive price.
0
Delen
TC
Trusted Customer
7 years ago
Wat Trusted Customer zei over Versatile Insurance:
A fast and friendly response and yes, I would use their service again.
Specialist insurance services for builders, property developers, self builders, renovators and any other businesses in the construction industry.We spend time finding about your needs so that we can arrange the most suitable product for you.
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Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
Specialist insurance services for builders, property developers, self builders, renovators and any other businesses in the construction industry.We spend time finding about your needs so that we can arrange the most suitable product for you.
