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Veitch Penny Solicitors Beoordelingen | Klantenservicebeoordelingen voor https://www.feefo.com/reviews/veitch-penny-solicitors | Feefo

MT

Mrs Catherine Sarah Tree

Exeter

3 years ago

Wat Mrs Catherine Sarah Tree zei over Veitch Penny Solicitors:

Great service, so so helpful

The service from start to finish was outstanding, Andrew Harris was so professional as were the office staff in Veitch Penny too. I went to them as I have used their services before and would...

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0

MF

Mr & Mrs Fenton

Málaga, Spain

3 years ago

Wat Mr & Mrs Fenton zei over Veitch Penny Solicitors:

Great experience

We had a great experience with Catherine working very hard for us and she was very patient with our many questions.

0

NG

Natalia Gomez

Paignton

4 years ago

Wat Natalia Gomez zei over Veitch Penny Solicitors:

Avoid. Save yourself the trouble of dealing with them

We used veitch Penny after a recommendation from our selling solicitor to lead the purchase of the new house. We made an offer on the house on October and we were told that we would exchange...

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0

Betrouwbare klant

4 years ago

Poor service due to high workload

Staff are overwhelmed with caseload and should turn down new business in order to look after current customers. As a result of high workload service is lacking to say the least.

1

MB

Ms Julie Joanne Burns

4 years ago

Wat Ms Julie Joanne Burns zei over Veitch Penny Solicitors:

I would always use Veitch Penny and recommend them to friends.

Everything, really responsive in a timely way, considerate of not incurring unnecessary fees, really supportive at a stressful time. Would recommend.

0

DS

Dr Paul John Sanders

4 years ago

Wat Dr Paul John Sanders zei over Veitch Penny Solicitors:

Speedy, friendly and efficient

Quick service, good communication reasonable price - Jo Ponsford provided excellent service. Well-done

0

Betrouwbare klant

4 years ago

Awful experience

The lady who took on our conveyancing started by getting the searches back from the local council but then appeared to do absolutely nothing for seven weeks, despite numerous calls and emails, some...

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Simon

Veitch Penny Solicitors

4 years ago

We apologise that the service you have experienced has not been up to our usual standard. Unfortunately, this has been due to staff absences caused by sickness, including Covid infections, across all offices which is beyond our control.

Betrouwbare klant

4 years ago

This does not explain the seven weeks in which nothing was done before the lady went sick. If there was a problem during this time, why wasn’t this explained? Al I got was continual reassurances that everything was going ahead as normal when that was far from being the case. I appreciate that Covid has caused problems for everyone, but that doesn’t mean that you should just fob people off with no explanations.

0

Betrouwbare klant

4 years ago

I have used Vetch Penny on previous occasions and will do so next time. On this occasion, The process was very slow, I am sure that this was timing as the free stamp duty by the Government was...

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Simon

Veitch Penny Solicitors

4 years ago

We apologise that the service you have experienced has not been up to our usual standard. Unfortunately, this has been due to staff absences caused by sickness, including Covid infections, across all offices which is beyond our control.

0

MH

Mr Stephen John Hauxwell

4 years ago

Wat Mr Stephen John Hauxwell zei over Veitch Penny Solicitors:

Lack of client account coordination and poor customer communication

A problem with our Solicitor taking sudden sick leave and then with Veitch Penny having absolutely no systems in place to notify clients of out of office status, or having any delegated authority. We...

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Simon

Veitch Penny Solicitors

4 years ago

We apologise that the service you have experienced has not been up to our usual standard. Unfortunately, this has been due to staff absences caused by sickness, including Covid infections, across all offices which is beyond our control.

0

Betrouwbare klant

4 years ago

Not on the ball

Not calling back and update

Simon

Veitch Penny Solicitors

4 years ago

We apologise that the service you have experienced has not been up to our usual standard. Unfortunately, this has been due to staff absences caused by sickness, including Covid infections, across all offices which is beyond our control.

0