Utility Point is committed to creating long-term sustainable value for everyone we proudly serve.
Service
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beoordelingen in het afgelopen jaar
Utility Point is niet langer een actieve Feefo-klant
Alle 302 beoordelingen worden weergegeven
Betrouwbare klant
5 years ago
It's an easy set up and I am saving money the app is easy to use and the reminder to send a meter reading for me is unavailable as I tend to forget it means my bills will always be accurate.
2
Delen
Betrouwbare klant
5 years ago
They did everything from the moment I joined and took all the pressure off trying to sort thing out, so was very pleased with the service
2
Delen
JE
Jean
5 years ago
Wat Jean zei over Utility Point:
All ways helpful
Yes we would recommend
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Delen
TO
Tom
Pershore
5 years ago
Wat Tom zei over Utility Point:
Tophole! I have no citicism at all of their service.
0
Delen
PE
Peter
5 years ago
Wat Peter zei over Utility Point:
No major problems
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Delen
CE
Ceri
Bridgend
5 years ago
Wat Ceri zei over Utility Point:
New Tariff - but not a new customer
Well I've been a customer for one year and just changed tariff but I'm being treated as a new customer
India
Utility Point
5 years ago
Hi Ceri, thank you for your review. Could you advise us further of your concerns? Thank you, Utility Point.
CE
Ceri
5 years ago
I've just checked my correspondence with Utility Point and I was wrong sorry - not being treated as a new customer after all. One thing though that has concerned me in the past and still does is my monthly submission of Meter readings - when do you think you will be installing smart meters? Apart from this year I am often away in my Campervan and wouldnt normally be able to provide a monthly reading.
India
Utility Point
5 years ago
Hi Ceri, thank you for your response. We are already in phase 1 of supporting SMETS2 meters where we can connect to these meters remotely but at the moment we do not use the technology to the full extent. Therefore, for the short period of time we ask our customers to continue submitting their readings. Very soon we will start installing the smart meters, indoor displays and we will start using SMETS2 to their full potential. Thank you, Utility Point.
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Delen
Betrouwbare klant
5 years ago
good deal
the change over from e on was smooth and faultless
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Delen
AN
Anthony
5 years ago
Wat Anthony zei over Utility Point:
Would have been 5 star but a telephone to UP did not answer my concern
0
Delen
ER
Eric
5 years ago
Wat Eric zei over Utility Point:
Very helpful
Very helpful on renewing my contracts am elderly and they didn’t hurry me and listened to what I said
Utility Point community is about much more than just saving you money on your energy. We deliver on our promises to provide excellent customer service, clear and accurate billing and a real dedication to helping our customers save energy. It’s about putting you in control of your energy.
We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.
Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
Utility Point community is about much more than just saving you money on your energy. We deliver on our promises to provide excellent customer service, clear and accurate billing and a real dedication to helping our customers save energy. It’s about putting you in control of your energy.