Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

Cruise Megastore /Travel Megastore Beoordelingen

http://www.cruisemegastore.com.au/

UITZONDERLIJK

Cruise Megastore powered by iCruise has the best cruise selection and deals to hundreds of destinations around the world.

Service

4.8

Product

beoordelingen in het afgelopen jaar

Alle 2,186 beoordelingen worden weergegeven

Betrouwbare klant

9 years ago

Helpful

Helpful and gave us lots of options, catered to what we wanted and our changes without a hassle..

Datum van aankoop: 29/12/2016

Trusted Customer

9 years ago

Wat Trusted Customer zei over Cruise Megastore /Travel Megastore:

I left numerous messages once cruise was booked as the beverage package was...

I left numerous messages once cruise was booked as the beverage package wasn't listed on my booking, it took 3 days for this to be responded to and 6 days to get a response

Customer Service

Cruise Megastore /Travel Megastore

9 years ago

Thank you for your feedback. We are sorry to hear of the delay in response. I understand that this was during the Christmas/New Year holiday period. While I understand not hearing back from us straight away can be frustrating, once we returned from the public holiday I can see that you were emailed and advise the drinks package was added to your booking. We are sorry for any inconvenience this may have caused you, however we are glad your booking is all ok and we look forward to sending you on a fantastic trip.

Datum van aankoop: 29/12/2016

Trusted Customer

9 years ago

Wat Trusted Customer zei over Cruise Megastore /Travel Megastore:

found the person l was dealing with very helpful and pleasant.

Helpful with the information, pleasant to speak to.

Datum van aankoop: 30/12/2016

Trusted Customer

9 years ago

Wat Trusted Customer zei over Cruise Megastore /Travel Megastore:

i want a refund i have been given incorrect information on more than one occasion. I work in hospitality and will be telling everyone not to use you people

Datum van aankoop: 29/12/2016

Trusted Customer

9 years ago

Wat Trusted Customer zei over Cruise Megastore /Travel Megastore:

Service was great. Cant fault it. Only dissapointment is that as soon as w...

Service was great. Cant fault it. Only dissapointment is that as soon as we booked deals came out with the $1 drink packages. We are not sure whether to puchase a drinks package as they have bad...

Meer lezen

Datum van aankoop: 12/12/2016

Betrouwbare klant

9 years ago

Excellent service by Cruise Megastore

Mikayla was very helpful and efficient

Datum van aankoop: 28/11/2016

Trusted Customer

9 years ago

Wat Trusted Customer zei over Cruise Megastore /Travel Megastore:

Excellent

The person we dealt with was very helpful, paid attention to our needs and was courteous .Great to do business with.

Datum van aankoop: 16/12/2016

Betrouwbare klant

9 years ago

A bit confusing as I was offered. 2 for years deal by a salesperson then to...

A bit confusing as I was offered. 2 for years deal by a salesperson then told by another I couldn't get that deal for the trip I wanted

Datum van aankoop: 09/12/2016

Trusted Customer

9 years ago

Wat Trusted Customer zei over Cruise Megastore /Travel Megastore:

Still not fixed

Many mistakes on names first time used travel agent for cruise will go direct as usual next cruise

Customer Service

Cruise Megastore /Travel Megastore

9 years ago

Thank you for your feedback. We are sorry to hear that your first experience with us was not a smooth one. One of our team members will be in contact with you shortly to ensure everything is all in order with your booking now and answer any further questions you may have.

Datum van aankoop: 25/11/2016

Trusted Customer

9 years ago

Wat Trusted Customer zei over Cruise Megastore /Travel Megastore:

10/10

Julie quirk did the booking for me,profesional and curtious-i was treated respectfully! strange to say,but its a rare trait to get good service.thanks megastore,you were cheaper than my usual booking...

Meer lezen

Datum van aankoop: 07/12/2016

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