I just felt that they were all nice and answered questions till I payed and booked then when I had a problem with self check in could not get any clear answer said they would call me back but haven’t...
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Company Representative
Cruise Megastore /Travel Megastore
6 years ago
We are so sorry to hear about your experience and can assure you this is an uncommon instance. We will contact you shortly to make sure that everything is finalised for you.
Datum van aankoop: 29/01/2020
0
Delen
TC
Trusted Customer
Geverifieerd door Feefo
Maaroom
6 years ago
Wat Trusted Customer zei over Cruise Megastore /Travel Megastore:
Listen to what people are wanting and not just rushing to get a sale. Had th phone numerous times for an invoice to validate my cruise booking, and various other things
Company Representative
Cruise Megastore /Travel Megastore
6 years ago
We apologise you feel like this and we would like to take the time to hear your concerns. We will be in touch with you shortly.
Darren Sharman was just fantastic, prompt with his call back and just a lovely manner.
Company Representative
Cruise Megastore /Travel Megastore
6 years ago
How fantastic! We can’t wait until you return so we can help you with another great adventure. We appreciate the time you’ve taken to leave a review.
Datum van aankoop: 12/02/2020
0
Delen
TC
Trusted Customer
Geverifieerd door Feefo
Brisbane
6 years ago
Wat Trusted Customer zei over Cruise Megastore /Travel Megastore:
After booking a back to back cruise, I contacted our sales representative to contact Carnival re staying in the same cabin for both cruises. He was going to call me back twice and I still haven't...
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Company Representative
Cruise Megastore /Travel Megastore
6 years ago
We are so sorry to hear that this is the experience you have received and can assure you this is not the feeling we aim to leave our members with. We will have the right agent contact you shortly to discuss this further.
Datum van aankoop: 28/01/2020
1
Delen
Betrouwbare klant
Geverifieerd door Feefo
6 years ago
Very helpful looking forward to my cruise
Company Representative
Cruise Megastore /Travel Megastore
6 years ago
Thank you for your time, we are excited to help you with future bookings!
Datum van aankoop: 28/01/2020
1
Delen
Betrouwbare klant
Geverifieerd door Feefo
6 years ago
It was an absolute pleasure to deal with Nicole Hodgkinson. I have never been on a cruise before and she had both endless patience and advice with the bookings. I couldn’t rate my experience higher...
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Company Representative
Cruise Megastore /Travel Megastore
6 years ago
Ensuring that our members have a positive experience right from the beginning is our top priority and we are glad to see you are happy! We will certainly let Nicole know of your comments and we can’t wait to help you book your next holiday!
Datum van aankoop: 07/02/2020
0
Delen
TC
Trusted Customer
Geverifieerd door Feefo
Brisbane
6 years ago
Wat Trusted Customer zei over Cruise Megastore /Travel Megastore:
We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.
Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.