Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

Cruise Megastore /Travel Megastore Beoordelingen

Alle 2,186 beoordelingen worden weergegeven

Trusted Customer

Yamanto, Q'ld

8 years ago

Wat Trusted Customer zei over Cruise Megastore /Travel Megastore:

My friend and I booked a room each and we were supposed to have the large window room with our view partly blocked by a life boat. Instead we were given 2 rooms on Deck 4 with 2 portholes, right...

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Customer Service

Cruise Megastore /Travel Megastore

8 years ago

Thank you for your feedback I will have a consultant contact you with regard to your issues.

Trusted Customer

8 years ago

How long before a consultant contacts me please?

Datum van aankoop: 06/11/2017

Trusted Customer

8 years ago

Wat Trusted Customer zei over Cruise Megastore /Travel Megastore:

We rang, and spoke to an Australian who was so helpful gave us options as it is our 50 th Wedding anniversary her name was Dallas we had a laugh and felt confidence with her we did a cruise with you...

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Customer Service

Cruise Megastore /Travel Megastore

8 years ago

Excellent, thank you for your feedback I will be sure to pass your comment to Dallas.

Datum van aankoop: 15/01/2018

Trusted Customer

8 years ago

Wat Trusted Customer zei over Cruise Megastore /Travel Megastore:

Very helpful

They organized a great package for future cruises

Customer Service

Cruise Megastore /Travel Megastore

8 years ago

Thank you for your response. We appreciate your time.

Datum van aankoop: 02/01/2018

Betrouwbare klant

8 years ago

Made it easy to understand and was happy to help in any way

Was very easy to understand and was happy to help is in any way they could

Customer Service

Cruise Megastore /Travel Megastore

8 years ago

Thank you for your time. We look forward to booking you again soon.

Datum van aankoop: 15/01/2018

Trusted Customer

8 years ago

Wat Trusted Customer zei over Cruise Megastore /Travel Megastore:

Great service

Customer Service

Cruise Megastore /Travel Megastore

8 years ago

Thank you for your comments. We appreciate your time.

Datum van aankoop: 15/01/2018

Trusted Customer

8 years ago

Wat Trusted Customer zei over Cruise Megastore /Travel Megastore:

Awesome all round service!

Excellent follow up, service and a wealth of information. Heather was always there to answer our questions and going the extra mile to find us our exact requirements with as many added benefits as...

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Customer Service

Cruise Megastore /Travel Megastore

8 years ago

Thank you for your feedback, we appreciate your time.

Datum van aankoop: 12/01/2018

Trusted Customer

8 years ago

Wat Trusted Customer zei over Cruise Megastore /Travel Megastore:

Not too pleased

Have had a better person then this to arrange my cruises.then was offered more off then he could give by our personal Co. Why is this so

Customer Service

Cruise Megastore /Travel Megastore

8 years ago

We appreciate your feedback and I have asked one of our Customer Solutions Consultants to look into your booking.

Datum van aankoop: 08/01/2018

Betrouwbare klant

8 years ago

Fantastic itinerary but customer service needs work

Began really well with initial quote but when I rang back to actually book the person I was dealing with did not seem to know what he was doing. E.g initial deposit quote was $2225 each when I rang...

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Customer Service

Cruise Megastore /Travel Megastore

8 years ago

Thank you for your feedback. A consultant will be in contract to assist you with your concerns.

Datum van aankoop: 11/01/2018

Trusted Customer

8 years ago

Wat Trusted Customer zei over Cruise Megastore /Travel Megastore:

The lady I booked with was keen to find me a cruise. She did offer me a couple of cruises to choose from with good prices. If I was offer a good deal and was keen for another cruise I would consider...

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Customer Service

Cruise Megastore /Travel Megastore

8 years ago

Thank you for your feedback we look forward to booking your next holiday.

Datum van aankoop: 11/01/2018

Trusted Customer

Wentworth Point

8 years ago

Wat Trusted Customer zei over Cruise Megastore /Travel Megastore:

Great and efficient service....& very friendly

Friendly service & value for money

Customer Service

Cruise Megastore /Travel Megastore

8 years ago

Excellent, thank you for your feedback. We look forward to booking you again in the near future.

Datum van aankoop: 28/12/2017

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