Trafalgar Beoordelingen

Thank you for taking the time to share your feedback with us. We are pleased to read that you appreciated the quality of service, comfortable accommodation and the professionalism of the Coach Driver and local guides. It is encouraging to know that you felt well supported throughout the journey and that the team went above and beyond for guests. We also appreciate your comments regarding the pace of the itinerary. We understand that longer queues at some attractions can reduce the time available for sightseeing, and we are grateful for your understanding. Your recognition of the Travel Director's efforts in managing a larger group is greatly appreciated. Thank you again for sharing your positive experience with u

Thank you for taking the time to share your feedback. It is encouraging to read that you found the Travel Director knowledgeable and attentive throughout your journey. We are also pleased to read that the Coach Drivers helped make your experience comfortable and enjoyable. Your kind recognition of the care and professionalism provided by the Travel Director and Coach Drivers is greatly appreciated. We will be sure to share your positive comments with the relevant teams. Thank you again for choosing Trafalgar and for sharing your feedback. We hope to have the opportunity to welcome you on another journey in the future.

Thank you for taking the time to share such detailed feedback. It is very encouraging to read that you enjoyed your journey and experienced excellent service from the airport arrangements through to the Travel Director and Coach Driver. We are particularly pleased to read that the Travel Director’s engaging commentary, humour and willingness to accommodate guests with mobility needs contributed positively to your experience. We also appreciate your kind comments regarding the Coach Driver’s professionalism and skill on Scotland’s narrow roads. We understand your comments regarding the pace in Scotland and your wish for more time on the Isle of Skye, at Culloden Moor and Loch Ness. While we recognise the distances and scheduling involved, we appreciate that having limited time at these important locations can be disappointing, particularly when there is so much to explore. Your feedback will be shared with the relevant team for consideration. We are pleased to read that you enjoyed the family style meals, particularly at Heritage Muckross Farm. We are sorry, however, that the hotel breakfasts and evening meals did not meet your expectations in terms of variety, quality, taste and originality. We understand how much the dining experience contributes to an overall journey, and your comments are appreciated. Thank you again for your thoughtful feedback and for choosing Trafalgar. We are pleased to read that you hope to travel with us again and look forward to welcoming you on another journey in the future.

Thank you for taking the time to share your feedback. It is encouraging to read that you had such a great experience travelling with Trafalgar. We are particularly pleased to read that the Travel Director’s knowledge and care, along with the professionalism of the Coach Driver, contributed so positively to your journey. Thank you again for your kind words and for choosing Trafalgar. We hope to have the opportunity to welcome you on another memorable journey in the future.

Thank you for taking the time to share such detailed and thoughtful feedback. It is encouraging to read that, despite some concerns, you enjoyed your journey overall and appreciated the many memorable experiences, including the Cambridge punting excursion, King’s College Chapel, Chatsworth House, RHS Garden Bridgewater, Windsor Castle, the Loughborough Bellfoundry and the countryside villages. We are also pleased to read that the Travel Director and Coach Driver took such good care of you throughout the trip. We are sorry to read about your experience at the Nottingham hotel. The standard of accommodation and service is an important part of the Trafalgar experience, and we understand your disappointment when this did not meet expectations. Your comments will be shared with the relevant team for review. We also appreciate your constructive feedback regarding the balance of time between cities and countryside destinations. We understand your preference for more time in the Cotswolds, Peak District and Yorkshire, as well as your suggestion to allow more time at Chatsworth House so guests can enjoy both the house and gardens. Your comments regarding the local guides in Nottingham and Oxford are also noted and will be shared with the appropriate teams. Thank you again for taking the time to provide such detailed feedback. We value both your positive comments and constructive suggestions, as they help us identify opportunities to improve the guest experience. We are pleased to read that you enjoyed the journey overall and hope to have the opportunity to welcome you on another Trafalgar journey in the future.

Thank you for taking the time to share your feedback with us. We are sorry to read that you felt the Travel Director had too many responsibilities to manage effectively. We also understand your concerns regarding the pricing and presentation of Optional Experiences and regret if this felt misleading. Thank you for highlighting the difficulties you experienced with the VOX equipment and hearing aids. We appreciate how important accessible audio equipment is and will share your comments with the relevant team. We also appreciate your suggestion of using local guides and smaller walking groups, which could provide a more manageable and engaging experience for guests. Thank you again for your constructive feedback. Your comments will be shared with the relevant teams for consideration.

Thank you for taking the time to share your feedback with us. We are truly sorry to learn of your disappointment regarding the changes to your river cruise caused by low water levels. We fully appreciate the impact this had on your holiday, particularly as sections of the cruise itinerary had to be replaced with coach travel. While these circumstances were unfortunately beyond our control and affected a number of river cruise operators, we understand that this does not lessen the disappointment and inconvenience you experienced. We also appreciate your concerns regarding the compensation offered, particularly after learning that travellers affected by similar disruptions with other cruise lines may have received different arrangements. We are grateful for your recognition of the Experience Director, who worked diligently to manage the situation and support guests throughout these unexpected changes. We will be pleased to share your kind comments with the relevant team. We are sorry that this experience has left you feeling hesitant about travelling with Trafalgar River on another river cruise. Your feedback regarding the handling of such situations and the support provided to affected guests is important to us and has been noted for review as part of our ongoing commitment to enhancing the guest experience. Thank you again for taking the time to share your experience with us. We appreciate your comments and the opportunity to better understand the impact this situation had on your holiday.

Thank you for choosing Trafalgar.

Thank you for taking the time to share your feedback with us, particularly as this was your fifth Trafalgar journey. We are pleased to read that you felt well cared for throughout your travels and that the itinerary gave you the opportunity to experience Canada while leaving you eager to return and explore more. We truly appreciate your continued support of Trafalgar and your recommendation. Thank you again for sharing your positive experience with us.

We truly appreciate your five-star rating.