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Total Loss Gap Beoordelingen

Beoordeeld
Uitzonderlijk

Total Loss Gap is a specialist provider of automotive based insurance products.

Service
4.9
/5

5

4

3

2

1

561

66

4

1

0

632

beoordelingen in het afgelopen jaar

Alle 5,884 beoordelingen worden weergegeven
BW
Beverley Williams
4 hours ago
Datum van aankoop: 14/08/2025
HM
Harvey And Mr Victor Munday
7 hours ago
Datum van aankoop: 18/08/2025
AD
Adrian
Ross on Wye
8 hours ago
Datum van aankoop: 18/08/2025
Wat Adrian zei over Total Loss Gap:
Good value, slow customer service
Simple website and seems to be good value. Bought two policies but only one showing on online account - no response from Customer Service so far on sorting the issue which is concerning. Hopefully...

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Merchant Logo
Customer Service Team
Total Loss Gap
6 hours ago
Dear Valued Customer, Thank you for your purchase yesterday. Unfortunately we did not receive your original notification but have now remedied the situation and apologise for any inconvenience caused. Regards Total Loss Gap
Betrouwbare klant
1 day ago
Datum van aankoop: 13/08/2025
Audi
Clear and helpful.
MA
Marc Auguste
London
1 day ago
Datum van aankoop: 12/08/2025
Wat Marc Auguste zei over Total Loss Gap:
Payment could be faster but....
Only issue is the take long to pay - I was desperate for my payment so I could get into a new car, but too a long time - still used them for my new car though...Best value
Merchant Logo
Customer Service Team
Total Loss Gap
6 hours ago
Dear Valued Customer, Thank you for returning to us for your new policy. We are sorry to learn that you feel the payout process was not to your satisfaction. If ever you feel that your cover is not working as you would expect please contact us directly and we will intervene on your behalf. Regards Total Loss Gap
JY
Jacqueline Young
4 days ago
Datum van aankoop: 14/08/2025
Wat Jacqueline Young zei over Total Loss Gap:
Just what I needed
Very good
SP
Sai Paresh
6 days ago
Datum van aankoop: 12/08/2025
GL
Gary Latham
Telscombe Cliffs
7 days ago
Datum van aankoop: 11/08/2025
Wat Gary Latham zei over Total Loss Gap:
Excellent Service.
Good service ,quick and easy answering my question over the phone. Very quick no lengthy wait for them to answer.
Betrouwbare klant
7 days ago
Datum van aankoop: 11/08/2025
Super Priduct and Company
I've used this company for many years, I always go for a five year policy and whilst I haven't managed to keep a car that long. The refund process and renewal for the new car is always seamless. I...

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JP
Julie Pittilla
8 days ago
Datum van aankoop: 23/07/2025
Wat Julie Pittilla zei over Total Loss Gap:
Great value good service
Much better value than dealer gap insurance and with exactly the same cover. UK call centre too. Recommended
Over Total Loss Gap
Total Loss Gap is part of the Aequitas Automotive Group of brands and has been designed to take the guesswork out of Gap Insurance whilst offering additional cover such as Scratch & Dent Insurance, Tyre Insurance, Alloy Wheel Insurance and Excess Insurance. With a combined industry experience of over 75 years, the online experience has been designed to make the process of purchasing online, fast, secure and easy-to-use. Whilst priding ourselves on the comprehensive policy features we offer, the customer experience during both the purchase process and claims process is at the forefront of everything we do.
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56 Hamilton Square, Birkenhead, Merseyside, CH41 5AS, United Kingdom
Award

Feefo Trusted Service Awards

Onze onafhankelijke prijzen erkennen de topmerken op het gebied van klantenservice. De winnaars worden bepaald op basis van de beoordelingen die ze van hun klanten krijgen.

Onderdeel van het Treefo-initiatief
We werken samen met Ecologi om bomenplantprojecten te financieren in ruil voor de beoordelingen die worden verzameld door Total Loss Gap
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Over Total Loss Gap
Total Loss Gap is part of the Aequitas Automotive Group of brands and has been designed to take the guesswork out of Gap Insurance whilst offering additional cover such as Scratch & Dent Insurance, Tyre Insurance, Alloy Wheel Insurance and Excess Insurance. With a combined industry experience of over 75 years, the online experience has been designed to make the process of purchasing online, fast, secure and easy-to-use. Whilst priding ourselves on the comprehensive policy features we offer, the customer experience during both the purchase process and claims process is at the forefront of everything we do.