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TLW Solicitors Beoordelingen | Klantenservicebeoordelingen voor https://www.feefo.com/reviews/tlw-solicitors | Feefo

Alle 960 beoordelingen worden weergegeven

Mr G Bowman

Washington

3 months ago

Wat Mr G Bowman zei over TLW Solicitors:

Well impressed with them , kept me updated with everything that was going on

Wayne

TLW Solicitors

3 months ago

Dear Mr Bowman, I'm pleased to hear that Lauren and the team kept you up to date with progress in your claim and you are impressed with the service provided. I will pass on your comments. Thank you for choosing TLW Solicitors and for your feedback. Wayne, Operations Manager

1 product gekocht

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Betrouwbare klant

3 months ago

Was very good and got back quickly and nice to chat to very professional I was very happy with the whole experience

Wayne

TLW Solicitors

3 months ago

Dear Client, I'm pleased to hear the team were easy to talk to and replied to you quickly. Thank you for your your feedback. I will let Lauren and the team know you are happy with the outcome. Thanks for choosing TLW Solicitors. Wayne, Operations Manager.

1 product gekocht

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Mr C St.Luce

3 months ago

Wat Mr C St.Luce zei over TLW Solicitors:

Kept in touch with my claim.good result at the end of the day

Wayne

TLW Solicitors

3 months ago

Dear Mr St.Luce, I'm pleased to hear we kept you updated throughout your claim and achieved a result you are happy with. Thank you for choosing TLW Solicitors and for your feedback. Wayne, Operations Manager.

1 product gekocht

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Mr E Nyoni

3 months ago

Wat Mr E Nyoni zei over TLW Solicitors:

Good service.

Wayne

TLW Solicitors

3 months ago

Dear Mr Nyoni, I'm pleased to hear we provided good service during your claim. Thank you for choosing TLW Solicitors and for your feedback. Wayne, Operations Manager.

1 product gekocht

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Mr K Spencer

Halstead

4 months ago

Wat Mr K Spencer zei over TLW Solicitors:

They handled my claim very efficiently. Kept me well informed of the progress regarding my claim. Correspondence was easy to understand and complete if necessary.

Wayne

TLW Solicitors

4 months ago

Dear Mr Spencer, It's great to know we handled your claim efficiently and kept you up to date with progress. Thank you for choosing TLW Solicitors and for your feedback. I will pass on your comments to Julia and the team. Thanks Wayne, Operations Manager

1 product gekocht

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Betrouwbare klant

4 months ago

Excellent service from start to finish

Wayne

TLW Solicitors

4 months ago

Dear Client, I'm pleased to hear we provided an excellent service from start to finish. I will pass on your comments to Lauren and the team. Thank you for choosing TLW Solicitors and for your feedback. Wayne, Operations Manager.

1 product gekocht

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Betrouwbare klant

4 months ago

They acted on my overdraft claim and kept me updated on what was going on , very professional

Wayne

TLW Solicitors

4 months ago

Dear Client, I'm pleased to hear we kept you updated throughout your Overdraft claim and our service was professional. Thank you for choosing TLW Solicitors and for your feedback. Wayne, Operations Manager.

1 product gekocht

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Mr D Wright

4 months ago

Wat Mr D Wright zei over TLW Solicitors:

overpriced for service did not get outcome expected

Wayne

TLW Solicitors

4 months ago

Dear Mr Wright, I'm sorry to hear you do not feel our service and outcome were as you would have expected. I have reviewed your file and note it was opened in August 2023, concluding in December. I have also spoken to your file handler who explained the outcome has left you in a better position than prior to starting your claim. I am unable to locate any issues noted with our service during your claim. All feedback is important to TLW. I have sent you an email in response to your review. If you have time, please provide further feedback so we can better understand your comments and consider how we can improve in future. Thanks Wayne Operations Manager

1 product gekocht

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Betrouwbare klant

4 months ago

First class service Natalie Davison took Care of my case she was always there to help and listen very professional went above and beyond

Wayne

TLW Solicitors

4 months ago

Dear Client, I'm pleased to hear that you would recommend TLW and that Natalie provided an excellent service, going above and beyond. Thank you for choosing TLW Solicitors and for your feedback. Wayne, Operations Manager.

1 product gekocht

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Mr G Wilcock

4 months ago

Wat Mr G Wilcock zei over TLW Solicitors:

No contact until they wanted payment

Wayne

TLW Solicitors

4 months ago

Dear Mr Wilcock, I'm sorry to hear on this occasion you feel our service was not what you expected it would be, based on a lack of contact. However, according to our records I am unable to find evidence that we failed to contact you until settlement. Our records show that your claim was started in June 2023 and concluded in early December. Within this period we had correspondence with you each month (except July) by letter, and/ or email, to which you have replied, with Lauren handling your claim, supported by Sophia and Jasleen. Thank you for taking the time to provide your feedback. Wayne, Operations Manager.

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Over TLW Solicitors

TLW Solicitors are a niche law firm offering services to both individuals and business clients. We specialise in the areas of financial mis-selling, professional negligence, personal injury, road traffic accidents and motoring law. We work hard to deliver the best possible outcome through our professional yet personable approach. As a forward thinking, client orientated legal firm, TLW Solicitors have grown into one of the UK’s leading accredited law firms. Within our range of practice areas we work closely with you, providing support and expertise in litigation. Our team of solicitors are professionals, experts in their field and passionate about securing the best results for clients.

Alles lezen

0191 293 1500

Centre For Advanced Industry, Coble Dene, North Shields, Tyne and Wear, NE29 6DE, United Kingdom

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