Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

Timbuktu Travel Beoordelingen

Alle 1,160 beoordelingen worden weergegeven

Betrouwbare klant

Geverifieerd door Feefo

7 years ago

Joanna was wonderful to work with on planning our 1st trip to Africa. She has a wealth of knowledge and never tired of our questions inquires. Our trip to N. Tanzania went perfectly.

Phoebe Mottram

Timbuktu Travel

7 years ago

Hi Kathy,

Thank you so much for taking the time to leave such a wonderful a review.

Joanna and the team are thrilled to hear that you had such an amazing time on your first trip to Africa - we hope it will be the first of many!

Phoebe and Timbuktu Team

Productbeoordelingen

Datum van aankoop: 10/12/2018

Betrouwbare klant

Geverifieerd door Feefo

7 years ago

An easy, customizable travel experience

Timbuktu allowed for an easy to use, customizable experience. I was able to plan out my own itinerary easily online, and then work with an agent to refine it. I find that typical travel agents don't...

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Phoebe Mottram

Timbuktu Travel

7 years ago

Hi Nicole,

Thank you very much for taking the time to leave such a wonderful review. Joanna and the team are thrilled that you enjoyed using our site to design your honeymoon trip to Kenya. We hope you had a wonderful and relaxing safari in Laikipia and the Masai Mara and that this was the perfect way to celebrate your marriage.

All the best,

Phoebe and the Timbuktu Team

Productbeoordelingen

Datum van aankoop: 06/10/2018

Betrouwbare klant

Geverifieerd door Feefo

7 years ago

Trip of of LIfetime Becomes Reality!

Can't imagine how they could have done any more, or any better, for us. Everything about the trip was perfect. Joanne was incredible to work with. She stayed in touch with us from the first day we...

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Phoebe Mottram

Timbuktu Travel

7 years ago

Hi there,

Thank you very much for taking the time to leave such a wonderful review! Joanna and the team are thrilled to hear that you had such a good time and that you were pleased with how everything went! I am extremely happy to hear that Tanzania lived up to your expectations - it truly is a beautiful country!

All the best,

Phoebe and the Timbuktu Team

Datum van aankoop: 01/10/2018

Cassie

Geverifieerd door Feefo

Phoenix

7 years ago

Wat Cassie zei over Timbuktu Travel:

Fantastic for Booking a Honeymoon!

While we haven't actually been on the trip yet, booking with Timbuktu was incredible! As an avid traveler, I like to have complete control over the details of my trips, but in the midst of planning a...

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Phoebe Mottram

Timbuktu Travel

7 years ago

Hi Cassie,

Thank you so much for such a wonderful review. Joanna and the team are delighted that we could help make your honeymoon planning stress free in a time when you have so many important things to focus on! We hope you have a beautiful wedding day and that your honeymoon is everything you wished for and more!

All the best,

Phoebe and the Timbuktu Team

Datum van aankoop: 18/09/2018

Jessica Kitson

Geverifieerd door Feefo

7 years ago

Wat Jessica Kitson zei over Timbuktu Travel:

Amazing!

Joanna from Timbuktu was amazing! She gave us the honeymoon of our dreams in South Africa. She thought of every detail and we didn't have to worry about anything, giving us all our vacation time to...

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Arwen

Timbuktu Travel

7 years ago

Hi Jessica,

We are thrilled to hear you enjoyed the experience booking with us and were so happy with Joanna's service. We're also so pleased that you had such fabulous honeymoon in Africa and were able to just relax.

Thank you for taking the time to leave a review, we really appreciate it.

We wish you all the best and look forward to helping you plan your next adventure!

All the best,

Arwen and the Timbuktu Team

Productbeoordelingen

Datum van aankoop: 16/09/2018

Phil Smith

Geverifieerd door Feefo

7 years ago

Wat Phil Smith zei over Timbuktu Travel:

First class service

First class service and customer focus. Excellent options and local support, Highly recommended.

Arwen

Timbuktu Travel

7 years ago

Hi Phil

We are thrilled to hear you enjoyed the experience booking with us and were so happy with Joanna's service. We're also so pleased that you had such a great trip to Africa.

Thank you for taking the time to leave a review, we really appreciate it.

We wish you all the best and look forward to helping you plan your next adventure!

All the best,

Arwen and the Timbuktu Team

Productbeoordelingen

Datum van aankoop: 09/09/2018

Emma Soto

Geverifieerd door Feefo

8 years ago

Wat Emma Soto zei over Timbuktu Travel:

Jonty, our head of sales agent has been wonderful: efficient, prompt and knowlegeable.

Arwen

Timbuktu Travel

8 years ago

Hi Emma,

We are thrilled to hear you enjoyed the experience booking with us and were so happy with Jonty's service.

Thank you for taking the time to leave a review, we really appreciate it.

We wish you all the best and look forward to helping you plan your next adventure!

All the best,

Arwen and the Timbuktu Team

Datum van aankoop: 17/09/2018

Sofia Filipe

Geverifieerd door Feefo

Lisbon, Portugal

8 years ago

Wat Sofia Filipe zei over Timbuktu Travel:

I am going to Africa because of Timbuktu

Fantastic work; professional, efficient and fast. Jonty is an empathic communicator- very good quality. Jonty is calm, confident and very helpful. In comparison to other companies, Timbuktu is a lot...

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Arwen

Timbuktu Travel

8 years ago

Hi Sofia,

We are thrilled to hear you enjoyed the experience booking with us and were so happy with Jonty's service.

Thank you for taking the time to leave a review, we really appreciate it.

We wish you all the best and look forward to helping you plan your next adventure!

All the best,

Arwen and the Timbuktu Team

Datum van aankoop: 13/09/2018

Betrouwbare klant

Geverifieerd door Feefo

8 years ago

Jonty was super helpful!

Arwen

Timbuktu Travel

8 years ago

Hi there,

We are thrilled to hear you enjoyed the experience booking with us and were so happy with Jonty's service.

Thank you for taking the time to leave a review, we really appreciate it.

We wish you all the best and look forward to helping you plan your next adventure!

All the best,

Arwen and the Timbuktu Team

Datum van aankoop: 14/09/2018

Emma Hardie

Geverifieerd door Feefo

England, UK

8 years ago

Wat Emma Hardie zei over Timbuktu Travel:

Wonderful service, ideas and follow up

We used Timbuktu and more specifically Jonty and his team to fill in the (substantial) gaps in our Namibian adventure. Everything went according to plan and we were so grateful for Jontys...

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Arwen

Timbuktu Travel

8 years ago

Hi Emma,

We are thrilled to hear you enjoyed the experience booking with us and were so happy with Jonty's service. We're really pleased to hear that we were able to help in that tricky situation and hope you went on to still have a fantastic trip.

Thank you for taking the time to leave a review, we really appreciate it.

We wish you all the best and look forward to helping you plan your next adventure!

All the best,

Arwen and the Timbuktu Team

Productbeoordelingen

Datum van aankoop: 18/04/2018

Nog geen uitnodiging voor een beoordeling ontvangen?

Feefo Trusted Service Awards

Onze onafhankelijke prijzen erkennen de topmerken op het gebied van klantenservice. De winnaars worden bepaald op basis van de beoordelingen die ze van hun klanten krijgen.

Wat zijn Trusted Service Awards

Waarom vertrouwen op Feefo-beoordelingen?

Meer informatie over Feefo

Timbuktu Travel Beoordelingen

Rivertrees Country InnMeer beoordelingen van dit productProductwebsite bekijkenWonderful property. Only one night stay but was lovely.

Maramboi Tented CampMeer beoordelingen van dit productProductwebsite bekijkenBeautiful property. Everyone was welcoming and helpful. Loved being surrounded by wondering animals.

Serengeti Kati Kati Tented CampMeer beoordelingen van dit productProductwebsite bekijkenVery comfortable for a tented camp. Didn't want to sleep and miss hearing the lions an other animals on their nightly rounds. Everyone was wonderful.

Tloma LodgeMeer beoordelingen van dit productProductwebsite bekijkenBeautiful grounds with gardens and a coffee plantation. Here again everyone was kind and welcoming. Very nice accommodations.

Pongwe Beach HotelMeer beoordelingen van dit productProductwebsite bekijkenAmazing waters & beach. Very relaxing. Staff was terrific and accommodating. Comfortable accommodations. Could live the barefoot life style.

Eka HotelMeer beoordelingen van dit productProductwebsite bekijken

Borana LodgeMeer beoordelingen van dit productProductwebsite bekijken

&Beyond Kichwa Tembo Tented CampMeer beoordelingen van dit productProductwebsite bekijken

The Lazizi Premiere NairobiMeer beoordelingen van dit productProductwebsite bekijken

Walden HouseMeer beoordelingen van dit productProductwebsite bekijkenWe were very pleased with the Walden House. The staff were very friendly and helpful and the room was clean and comfortable.

La Cotte Forest CottagesMeer beoordelingen van dit productProductwebsite bekijkenThe cottage was lovely! Cassandra was very helpful and we were able to contact her easily. There were quite a few millipedes on the walls and ceilings, which would be our only complaint.

nThambo Tree CampMeer beoordelingen van dit productProductwebsite bekijkenWe LOVED nThambo. A completely unique experience! All of the staff were amazing. Our tracker Issac and our guide Jan were both phenomenal and we couldn't have asked for better. If you want to get up...Meer lezen

Rivertrees Country InnMeer beoordelingen van dit productProductwebsite bekijken

Ngorongoro Farm HouseMeer beoordelingen van dit productProductwebsite bekijken

Four Seasons Safari LodgeMeer beoordelingen van dit productProductwebsite bekijken

Kisiwa HouseMeer beoordelingen van dit productProductwebsite bekijken

Zuri Zanzibar Hotel & ResortMeer beoordelingen van dit productProductwebsite bekijken

Your booking experience with TimbuktuMeer beoordelingen van dit productProductwebsite bekijken

Teufelskrallen Tented LodgeMeer beoordelingen van dit productProductwebsite bekijkenWonderful tented lodge, a bit breezy going to the loo at night! It was 2degrees when we got up in the morning.

Fish River LodgeMeer beoordelingen van dit productProductwebsite bekijkenWonderful location, the food was not good.

Sossusvlei LodgeMeer beoordelingen van dit productProductwebsite bekijkenLarge but very comfortable lodge. Perfect for dune visiting. The Junior suite was really lovely.

Hansa HotelMeer beoordelingen van dit productProductwebsite bekijkenQuirky hotel, but service at breakfast was terrible.

Mowani Mountain CampMeer beoordelingen van dit productProductwebsite bekijkenDisastrous service, but beautiful location. The food was sometimes inedible. As for the management, get off your phone and pay some attention to your guests!

Okonjima Bush CampMeer beoordelingen van dit productProductwebsite bekijkenBiggest treat of all, thanks to Jonty and Martin and team in Namibia. Thank you so much for rescuing our day.....wonderful suite, amazing guide, perfect hostess.

Hoe worden Feefo-beoordelingen verzameld?

Wie kan een Feefo-beoordeling achterlaten?

Hoe verifiëren we beoordelingen?

Hoe gaan we om met nepbeoordelingen?