Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

The Moorings Beoordelingen | Klantenservicebeoordelingen voor {{merchantUrl}} | Feefo

Alle 1,186 beoordelingen worden weergegeven

Betrouwbare klant

7 years ago

sub par

We showed up to a boat that had 2 filthy bathrooms and a hole where the gps should have been. We got the 7am boat orientation so we could leave by 8 and meet our friends and we couldn't leave till...

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Ian

The Moorings

7 years ago

Thank you for your feedback. Certainly this is discouraging and not at all indicative of the level of service The Moorings strives to provide. I have forwarded this to our customer care team to ensure it is properly logged in our system so that it can be addressed. If you would like to discuss this further please reach out to us directly at customer.care@thlmarine.com

Productbeoordelingen

Datum van aankoop: 10/01/2018

Trusted Customer

7 years ago

Wat Trusted Customer zei over The Moorings:

Just returned from a sailing week in the BVI chartering from the Moorings. I have been sailing with the Moorings / Sunsail since the early 1990, often going out 2 and 3 time a year. I have chartered...

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Productbeoordelingen

Datum van aankoop: 19/02/2019

Trusted Customer

7 years ago

Wat Trusted Customer zei over The Moorings:

Moorings had everything ready and service was fantastic

Ian

The Moorings

7 years ago

Thank you for your kind review! We are glad you had a seamless vacation experience and everything went well. We hope to see you on board again someday soon.

Productbeoordelingen

Datum van aankoop: 16/02/2019

Betrouwbare klant

7 years ago

This is our second charter through Moorings. Great customer service and such friendly helpful staff. The few minor issues we had were addressed promptly and fixed with no problems. Can’t say enough...

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Ian

The Moorings

7 years ago

Thank you very much for your kind review. We are thrilled to hear you had a great experience on your recent vacation with us, and look forward to hosting you on charter again someday soon!

Productbeoordelingen

Datum van aankoop: 26/11/2018

Trusted Customer

Tampa

7 years ago

Wat Trusted Customer zei over The Moorings:

Poorly maintained boat! Boat was not in the condition it should have been.

Boat was old tired and not well maintained. Several things not working properly. Shore A/C, handheld VHF, isenglass was to worn to see through. Sheets smelled like vomit. No cooler onboard. Biminy...

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Ian

The Moorings

7 years ago

Thank you for your review. We are concerned to hear of the issues outlined above, and would like to speak to you further to ensure this experience does not happen again in the future. I have passed along your feedback to our customer care team, who may reach out to you to gather more information. If you have any questions or concerns please do not hesitate to contact us directly at customer.care@thlmarine.com

Productbeoordelingen

Datum van aankoop: 11/12/2018

Trusted Customer

7 years ago

Wat Trusted Customer zei over The Moorings:

Third time using morrings and it was the worst.

Your company sent a boat out that has a hydraulic leak at the helm. When it get wet during rain the fluid mixed with water a created a very slippery surface. The canvas on flybridge were in terrible...

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Ian

The Moorings

7 years ago

Thank you for your thorough feedback. The list of issues outlined in your review is concerning, and we would like to speak to you further to gather more information and to ensure that a detailed list of the issues with the vessel is on file so that it can be actioned properly. I have forwarded your feedback to our customer care department, and they will be reaching out to you directly. If you have any further questions or concerns please reach out to us at customer.care@thlmarine.com

Productbeoordelingen

Datum van aankoop: 30/09/2018

Trusted Customer

7 years ago

Wat Trusted Customer zei over The Moorings:

Very disappointing given our previous Moorings and Sunsail experiences ...

The two main issues that significantly detracted from the experience with Moorings were; 1) A very tired and poorly maintained boat. These boats are meant to be very highly maintained and less than 3...

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Ian

The Moorings

7 years ago

Thank you very much for your review. We are aware of issues currently surrounding our Tortola operations and are working hard to address them. Feedback like this is essential to ensuring we return to the level of service we all expect. We hope that your overall experience in the Islands was a positive one despite these problems. If you have any questions or concerns, or would like to discuss this in more detail, please don't hesitate to contact us directly at customer.care@thlmarine.com

Productbeoordelingen

Datum van aankoop: 23/09/2018

Trusted Customer

7 years ago

Wat Trusted Customer zei over The Moorings:

Great help from Melissa!

Working with Melissa Johnson was a pleasure. She is one of the most knowledgeable, supportive and efficient Vacation Planning Specialist I've ever worked with. Thanks to her our trip was planned...

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Ian

The Moorings

7 years ago

Thank you very much for your feedback. We are thrilled to hear you had not only a wonderful charter experience, but a wonderful reservation experience as well! I will be sure to pass along this feedback to Melissa, I'm sure she will be glad to hear it.

Productbeoordelingen

Datum van aankoop: 30/10/2018

Trusted Customer

Cary North Carolina

7 years ago

Wat Trusted Customer zei over The Moorings:

Great vacation. Just as always. I have another charter for this July.

Boat was well provisioned. All the necessary equipment was functional. Service was requested midway thru the charter when the dingy motor malfunctioned. A replacement was made within several hours.

Ian

The Moorings

7 years ago

Thank you very much for your feedback. We are so glad to hear you had a great experience with us and look forward to having you back on the water in just a few short months!

Productbeoordelingen

Datum van aankoop: 18/07/2018

Trusted Customer

7 years ago

Wat Trusted Customer zei over The Moorings:

De maneira geral tudo muiiiito bom! Coisas boas que marcaram nossa viagem: 1) Barco Excelente 2) Roupas de cama e banho…. Muito boas! 3) Clima, ventos, mar e aguas incríveis! 4) Lugares maravilhosos...

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Productbeoordelingen

Datum van aankoop: 28/10/2018

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Feefo Trusted Service Awards

Onze onafhankelijke prijzen erkennen de topmerken op het gebied van klantenservice. De winnaars worden bepaald op basis van de beoordelingen die ze van hun klanten krijgen.

Wat zijn Trusted Service Awards

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Meer informatie over Feefo

The Moorings Beoordelingen

TortolaMeer beoordelingen van dit product (142)Productwebsite bekijken

Moorings 514 PC - 4 Cabin CatamaranMeer beoordelingen van dit product (54)Productwebsite bekijkenweathered and dirty and was a hurricane boat with cracks

TortolaMeer beoordelingen van dit product (142)Productwebsite bekijkenJust returned from a sailing week in the BVI chartering from the Moorings. I have been sailing with the Moorings / Sunsail since the early 1990, often going out 2 and 3 time a year. I have chartered...Meer lezen

TortolaMeer beoordelingen van dit product (401)Productwebsite bekijken

Moorings 4000 - 3 Cabin CatamaranMeer beoordelingen van dit product (58)Productwebsite bekijken

TortolaMeer beoordelingen van dit product (401)Productwebsite bekijken

Moorings 4800 - 4 Cabin CatamaranMeer beoordelingen van dit product (41)Productwebsite bekijken

TortolaMeer beoordelingen van dit product (401)Productwebsite bekijkenBVI’s are coming back! Nice to see!

Moorings 45.4 - 4 Cabin MonohullMeer beoordelingen van dit product (4)Productwebsite bekijken

AbacosMeer beoordelingen van dit product (24)Productwebsite bekijkenRosie is awesome!!! Travis needs to follow through with his promises. Rosie took the time to help us plan our route and got us an cord for our lights. Overall the base was good but is going to...Meer lezen

Moorings 514 PC - 4 Cabin CatamaranMeer beoordelingen van dit product (54)Productwebsite bekijkenSee above comments. Overall the boat need to be taken out of service for a few days and gone through.

TortolaMeer beoordelingen van dit product (401)Productwebsite bekijkenThe base has recovered from the hurricane and is at or better than previously seen. Individuals can still be helpful but the organisation for arrival, boat allocation, captain briefing and...Meer lezen

St LuciaMeer beoordelingen van dit product (38)Productwebsite bekijkenull and Lene Volney and her team were fantastic! Very knowledgeable, helpful and supportive in everything we needed. The base is managed and kept in great condition with every employee looking to...Meer lezen

TortolaMeer beoordelingen van dit product (401)Productwebsite bekijken

Moorings 4000 - 3 Cabin CatamaranMeer beoordelingen van dit product (20)Productwebsite bekijken

TortolaMeer beoordelingen van dit product (401)Productwebsite bekijkenJá comentei na pergunta 1....

Moorings 45.3 - 3 Cabin MonohullMeer beoordelingen van dit product (22)Productwebsite bekijken

Hoe worden Feefo-beoordelingen verzameld?

Wie kan een Feefo-beoordeling achterlaten?

Hoe verifiëren we beoordelingen?

Hoe gaan we om met nepbeoordelingen?