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We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

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We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

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Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

The Edinburgh Natural Skincare Company Beoordelingen | Klantenservicebeoordelingen voor https://www.feefo.com/reviews/the-edinburgh-natural-skincare-company | Feefo

Betrouwbare klant

16 days ago

Datum van aankoop: 20/07/2025

Excellent

Productbeoordelingen

0

CT

Cynthia Tipper

Lichfield

16 days ago

Datum van aankoop: 19/07/2025

Wat Cynthia Tipper zei over The Edinburgh Natural Skincare Company:

Makes my old skin feel softer

Order on line, great for free postage over £50

Productbeoordelingen

0

ML

Martina Lorayes

17 days ago

Datum van aankoop: 19/07/2025

Productbeoordelingen

0

Betrouwbare klant

17 days ago

Datum van aankoop: 19/07/2025

Happy

Very easy

Productbeoordelingen

0

MK

Maureen Keelan

Dundee

18 days ago

Datum van aankoop: 18/07/2025

Wat Maureen Keelan zei over The Edinburgh Natural Skincare Company:

Nice wee moisturiser.

The service is good, was easy to order, I used my loyalty points plus was sent a 20% code which was a great bonus.

Productbeoordelingen

0

DR

Dana Rostowfske

West Bend, WI

19 days ago

Datum van aankoop: 10/07/2025

Wat Dana Rostowfske zei over The Edinburgh Natural Skincare Company:

Life-long Customer

Love this company! Found them when I was in Edinburgh in 2021 and I've used almost all their goodies. Would recommend!

Productbeoordelingen

0

JS

Jennifer Simpson

Arbroath

19 days ago

Datum van aankoop: 14/07/2025

Wat Jennifer Simpson zei over The Edinburgh Natural Skincare Company:

Great Products, Terrible Service

These wonderful products are let down by very poor online customer service. I’m a new customer and I have emailed them twice - first time was over two weeks ago. I couldn’t activate my account as the...

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Ilana

The Edinburgh Natural Skincare Company

19 days ago

Dear Jennifer, We’re truly sorry for the poor experience you’ve had with our service. We recently encountered an unexpected issue where our customer service emails were blocked by Hotmail due to updated sender requirements. As a result, we were unable to respond to any Hotmail users during this time. The issue has now been resolved as of this afternoon, and our team is actively working through the backlog of missed messages. I’ve personally escalated your case by forwarding your name and email to our support team to ensure you receive a prompt response. Thank you for your patience, and again, please accept our sincerest apologies. We’ll be in touch very soon.

JS

Jennifer Simpson

19 days ago

Thank you for your response. I have now received emails from you which have resolved my concerns. It’s a pity it happened when I placed my first two orders with you and I must admit I was quite surprised to receive no replies. Hopefully everything will be okay from here on. The products really are wonderful, I’ll have to visit the shop next time I’m in Edinburgh.

Productbeoordelingen

Ilana

The Edinburgh Natural Skincare Company

19 days ago

Dear Jennifer, We’re truly sorry for the poor experience you’ve had with our service. We recently encountered an unexpected issue where our customer service emails were blocked by Hotmail due to updated sender requirements. As a result, we were unable to respond to any Hotmail users during this time. The issue has now been resolved as of this afternoon, and our team is actively working through the backlog of missed messages. I’ve personally escalated your case by forwarding your name and email to our support team to ensure you receive a prompt response. Thank you for your patience, and again, please accept our sincerest apologies. We’ll be in touch very soon.

JS

Jennifer Simpson

19 days ago

Thank you for responding. I have now had emails from you which have resolved my concerns, just a pity it happened when I placed my first two orders with you. Hopefully everything will be okay from here on. I’ll make sure to visit the shop next time I’m in Edinburgh

Ilana

The Edinburgh Natural Skincare Company

19 days ago

Dear Jennifer, We’re truly sorry for the poor experience you’ve had with our service. We recently encountered an unexpected issue where our customer service emails were blocked by Hotmail due to updated sender requirements. As a result, we were unable to respond to any Hotmail users during this time. The issue has now been resolved as of this afternoon, and our team is actively working through the backlog of missed messages. I’ve personally escalated your case by forwarding your name and email to our support team to ensure you receive a prompt response. Thank you for your patience, and again, please accept our sincerest apologies. We’ll be in touch very soon.

JS

Jennifer Simpson

19 days ago

Thank you for responding. I have now had emails from you which have resolved my concerns, just a pity it happened when I placed my first two orders with you. Hopefully everything will be okay from here on. I’ll make sure to visit the shop next time I’m in Edinburgh

Ilana

The Edinburgh Natural Skincare Company

19 days ago

Dear Jennifer, We’re truly sorry for the poor experience you’ve had with our service. We recently encountered an unexpected issue where our customer service emails were blocked by Hotmail due to updated sender requirements. As a result, we were unable to respond to any Hotmail users during this time. The issue has now been resolved as of this afternoon, and our team is actively working through the backlog of missed messages. I’ve personally escalated your case by forwarding your name and email to our support team to ensure you receive a prompt response. Thank you for your patience, and again, please accept our sincerest apologies. We’ll be in touch very soon.

JS

Jennifer Simpson

19 days ago

Thank you for responding. I have now had emails from you which have resolved my concerns, just a pity it happened when I placed my first two orders with you. Hopefully everything will be okay from here on. I’ll make sure to visit the shop next time I’m in Edinburgh

0

NE

Neil

20 days ago

Datum van aankoop: 12/07/2025

Wat Neil zei over The Edinburgh Natural Skincare Company:

Poor aftercare

My order arrived damaged and all over the box. I’ve emailed the company over a week ago and again a couple of days ago. I’ve filled in an online contact form and still not heard anything back. Such...

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Ilana

The Edinburgh Natural Skincare Company

19 days ago

Dear Neil, We’re truly sorry for the poor experience you’ve had with our service. We recently encountered an unexpected issue where our customer service emails were blocked by Hotmail due to updated sender requirements. As a result, we were unable to respond to any Hotmail users during this time. The issue has now been resolved as of this afternoon, and our team is actively working through the backlog of missed messages. I’ve personally escalated your case by forwarding your name and email to our support team to ensure you receive a prompt response. Thank you for your patience, and again, please accept our sincerest apologies. We’ll be in touch very soon.

Productbeoordelingen

Ilana

The Edinburgh Natural Skincare Company

19 days ago

Dear Neil, We’re truly sorry for the poor experience you’ve had with our service. We recently encountered an unexpected issue where our customer service emails were blocked by Hotmail due to updated sender requirements. As a result, we were unable to respond to any Hotmail users during this time. The issue has now been resolved as of this afternoon, and our team is actively working through the backlog of missed messages. I’ve personally escalated your case by forwarding your name and email to our support team to ensure you receive a prompt response. Thank you for your patience, and again, please accept our sincerest apologies. We’ll be in touch very soon.

Ilana

The Edinburgh Natural Skincare Company

19 days ago

Dear Neil, We’re truly sorry for the poor experience you’ve had with our service. We recently encountered an unexpected issue where our customer service emails were blocked by Hotmail due to updated sender requirements. As a result, we were unable to respond to any Hotmail users during this time. The issue has now been resolved as of this afternoon, and our team is actively working through the backlog of missed messages. I’ve personally escalated your case by forwarding your name and email to our support team to ensure you receive a prompt response. Thank you for your patience, and again, please accept our sincerest apologies. We’ll be in touch very soon.

0

CW

Claudia Williams

Chester

24 days ago

Datum van aankoop: 11/07/2025

Wat Claudia Williams zei over The Edinburgh Natural Skincare Company:

Fantastic company

Very easy to order and fast delivery it would be nice though if you could pay in 3 with PayPal that way you could spread the cost a little

Productbeoordelingen

0

Betrouwbare klant

24 days ago

Datum van aankoop: 11/07/2025

A great find, lovely fresh products, great packaging, ideal for gifting.

Delivered promptly, packaged well, no issues. Did not need to contact customer service.

Productbeoordelingen

0

The Edinburgh Natural Skincare Company Beoordelingen

Eternal Anti Ageing Super Serum And Face Cream Bundle. With Black Lilac Seed Oil And Vitamin EMeer beoordelingen van dit product (18)Productwebsite bekijkenExcellent skincare. Well done all xxxx

Symmetry Anti-Ageing Face Cream And Face Serum BundleMeer beoordelingen van dit product (7)Productwebsite bekijkenFeels and smells good. Love the serum especially, use it every morning. Good value for money. Just not sure if I could take it on holiday, because of the squeeze top.

Exclusive Hiyori Facial Cleansing BarMeer beoordelingen van dit product (11)Productwebsite bekijken

Ultra Rich Anti-Ageing Night Cream and Day CreamMeer beoordelingen van dit product (440)Productwebsite bekijken

Eternal Anti Ageing Super Face Cream With Black Lilac And Vitamin E...Sumptious And LuxuriousMeer beoordelingen van dit product (51)Productwebsite bekijkenVery happy with this cream. I use it for over a year and is excellent.

Reverie Hand Cream Bar...Solid Protection With A Fabulous ScentMeer beoordelingen van dit product (131)Productwebsite bekijken

Symmetry Hand Cream Bar...For Hand Cream Connoisseurs. Hand Made In ScotlandMeer beoordelingen van dit product (96)Productwebsite bekijken

Eternal Anti Ageing Super Face Cream With Black Lilac And Vitamin E...Sumptious And LuxuriousMeer beoordelingen van dit product (51)Productwebsite bekijkenIt's perfect for normal to dry skin and just makes me feel refreshed!

Exclusive Hiyori Facial Cleansing BarMeer beoordelingen van dit product (11)Productwebsite bekijkenThis cleansing bar is amazing it smells gorgeous and doesn't dry out your skin as some do and it lathers well too

Ultimate Face Care Bundle 1Meer beoordelingen van dit product (2)Productwebsite bekijkenThe face creams are much heavier than I was used to, less is definitely more with this product. I didn’t think I would enjoy using it as it was such a thick cream, but after a few applications I...Alles lezen

Hoe worden Feefo-beoordelingen verzameld?

Wie kan een Feefo-beoordeling achterlaten?

Hoe verifiëren we beoordelingen?

Hoe gaan we om met nepbeoordelingen?