Thank you for your feedback! We are sorry to hear that the bag you received was slightly damaged and very sorry that there is a slight flaw on the edge of the setting. You are covered by a 5 year guarantee and of course if you are worried then please do let us know and our specialist can have a look for you.
Kind Regards
Roxanne
This double positve feedback is amazing! Thank you very much.
Your Lauren Full Eternity Ring is gorgeous and one of our favourites in the office..
We hope to see you again soon!
Roxanne
Very user-friendly site with loads of information & easy communications.
The Diamond Store
The Diamond Store
14 years ago
We are pleased to hear that you found everything easy and very informative! Thank you for your feedback.
We hope that we will be seeing you soon!
Roxanne
Great service. Returned a ring and exhanged for another - no problems
The Diamond Store
The Diamond Store
14 years ago
Thank you for your feedback! We know how difficult it is to buy online which is why we offer the 30 day returns/exchange policy.. we are so pleased to hear that your second choice was perfect!
We hope to see you soon..
Roxanne
I like the 30 day return policy and the fast free delivery
The Diamond Store
The Diamond Store
14 years ago
The 30 day returns policy is very important as it gives customers a chance to try the item first! We are glad you like this..
We hope to see you again at The Diamond Store!
Kind Regards
Roxanne
Very helpful, nothing was to much trouble. Had the ring when i needed it. Thanks.
The Diamond Store
The Diamond Store
14 years ago
This is an absolutely stunning ring! We are so happy to hear that you found our staff very helpful and we do always try to help with any situation.. We hope that we will be seeing you again soon.
Kind Regards
Roxanne
Our mission is simply Luxury with Confidence. Our website is designed to guide the consumer in to the most suitable Jewellery for their budget without compromise and to make their special occasion into a memorable one. We achieve this with a combination of clear and simple design, intelligent software and exceptional customer service.
We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.
Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
Our mission is simply Luxury with Confidence. Our website is designed to guide the consumer in to the most suitable Jewellery for their budget without compromise and to make their special occasion into a memorable one. We achieve this with a combination of clear and simple design, intelligent software and exceptional customer service.