The official Customer Review page for The Diamond Store - The UK's leading online diamond jewellery specialists.
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beoordelingen in het afgelopen jaar
The Diamond Store is niet langer een actieve Feefo-klant
Alle 8,947 beoordelingen worden weergegeven
Betrouwbare klant
6 years ago
Their service was quick and easy and they help you a lot when chatting online I would recommend them to all my family and friends to buy jewellery from them
I am honestly fuming with the purchase, i thought it would be a smooth thing , anyway ordered an engagement ring with a proper known size of my fiancee , the ring looked fine upon arrival , smaller...
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Amber
The Diamond Store
6 years ago
Hi Sam,
Thank you for taking the time to speak with me on the phone just now. I will happily rectify this for you, please let me know if the alternative ring would be acceptable and we can arrange the return.
Rest assured we are always here to help by teleohone or direct email.
Kind regards,
Amber
Amber
The Diamond Store
6 years ago
Hi Sam,
Thank you for taking the time to speak with me on the phone just now. I will happily rectify this for you, please let me know if the alternative ring would be acceptable and we can arrange the return.
Rest assured we are always here to help by teleohone or direct email.
Kind regards,
Amber
BA
Burhan Ahmed
6 years ago
To all the customers of the diamond store, all of us have no control over our luck, things could go wrong when they want to, but what matters is how someone can come up and resolve it , as you can see my upset review above, but the Service Manager Amber, changed the entire bad experience in to great, with her genuine approach to resolve customers issue, i am very impressed how rapidly she has resolved an diamond related issue , comparing High Street Goldsmith , this online experience sets a great standards for amazing customer service. 10/10
the ring was really nice and it was delivered on the day they said
Productbeoordelingen
Datum van aankoop: 07/10/2019
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Delen
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Ian Hampton
Manchester
6 years ago
Wat Ian Hampton zei over The Diamond Store:
Ring is great but it took 25 days to arrive
Productbeoordelingen
Datum van aankoop: 09/09/2019
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Delen
CD
Christopher Dandridge
Chorley
6 years ago
Wat Christopher Dandridge zei over The Diamond Store:
You are asked if you won’t to send a message with your purchase, this message was on a credit card size plastic and printed in gold, I was expecting a type written message on a piece of paper,...
Service was great from diamond store. However they my want to look at courier they use. I had 3 failed deliveries with dpd I had no phone calls from the driver and when he did finally call he was at...
Our mission is simply Luxury with Confidence. Our website is designed to guide the consumer in to the most suitable Jewellery for their budget without compromise and to make their special occasion into a memorable one. We achieve this with a combination of clear and simple design, intelligent software and exceptional customer service.
We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.
Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
Our mission is simply Luxury with Confidence. Our website is designed to guide the consumer in to the most suitable Jewellery for their budget without compromise and to make their special occasion into a memorable one. We achieve this with a combination of clear and simple design, intelligent software and exceptional customer service.