Best service I have received from an online retailer, sent my order late on a Friday night and had it at home by Sunday.
Tessuti
Tessuti
10 years ago
We aim to despatch the correct goods for customers’ orders. If this has not happened there could be an error with the stock allocation at the warehouse, I will pass these comments to the relevant team to try and ensure this does not happen again.
Please return any incorrect goods to us and we will happily exchange/refund the items for you.
Kind Regards
Alex
I am sorry to hear that your recent purchase was unsuitable for your needs.
Please return any unwanted and unused goods to us and we will happily exchange/refund the items for you.
We would love to see you as a returning customer. We hope this incident does not prevent you from purchasing with us in the future.
Kind Regards
Alex
To be honest I'd be reluctant to shop again, shop assistants rude,, service terrible,,, had to phone customer services which was the only postive, yet the voucher as promised not yet arrived, if it...
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Tessuti
Tessuti
10 years ago
I am sorry to hear that you were not completely satisfied with your shopping experience.
I will ensure that your feedback is passed onto the relevant department for review.
We would love to see you as a returning customer. We hope this incident does not prevent you from purchasing with us in the future.
Kind Regards
Alex
Faulty product. Sent back 3 times. Not even worn and ignored my letter. Avoid
Tessuti
Tessuti
10 years ago
I am sorry to hear that you are not satisfied with our service and would like a chance to rectify this for you.
Please could you contact us with full details of your experience to orders@tessuti.co.uk, marking your email for the attention of Alex Percival.
Kind Regards
Alex
Tessuti is a premium store, selling luxury brands which include Stone Island, Boss, Polo Ralph Lauren and Michael Kors. Their product focus is high quality, basic pieces mixed with contemporary and innovative styles.
We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.
Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
Tessuti is a premium store, selling luxury brands which include Stone Island, Boss, Polo Ralph Lauren and Michael Kors. Their product focus is high quality, basic pieces mixed with contemporary and innovative styles.
