Tenon Tours Beoordelingen

Hi Thomas, Thank you for the wonderful review. It's great to hear that you never felt alone during your travels—that's our number one goal. I'll be sure to pass your kind comments along to Courtney as well. Thank you for choosing Tenon Tours!

Hi Jean, Thank you for five stars! We're thrilled you felt everything was planned to perfection. We hope to travel with you again soon. Thank you for choosing Tenon Tours!

Hi Christy, Thank you for the five stars! We are so happy to hear that your trip to Scotland was absolutely unforgettable and that you got to visit all the castles on your list, along with a few of our suggested stops. It's wonderful to receive such positive feedback about David; we're glad you enjoyed your time with him. We hope to travel with you again soon. Thank you for choosing Tenon Tours!

Hi Kimberly, Thank you for five stars! We're thrilled to hear you had a wonderful time in the UK and that our service lived up to your expectations. We hope to travel with you again soon. Thank you for choosing Tenon Tours!

Hi Bob, Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that our team was able to provide the support and flexibility needed to make your trip to Ireland a success. We've enjoyed working with you over the past two years. We hope you made many wonderful memories in Ireland, and we look forward to the opportunity to help with future adventures. Thank you for choosing Tenon Tours!

Hi Robin, Thank you for your wonderful review! We're thrilled to hear that you enjoyed your trip to Ireland, and we're delighted that you chose us once again to assist with your travel plans. It's fantastic to know that our Tenon app was helpful in keeping all your travel documents and information at your fingertips. We strive to provide a seamless and exceptional travel experience, and your feedback reassures us that we’re on the right track. We look forward to traveling with you again soon!

Thank you for your review! We're happy to hear you had a wonderful trip. I did see you had an issue with the bus at the ferry port and that you contacted Emily on our 24/7 traveler hotline. On behalf of our team, I apologize for this inconvenience and am glad to know that it did not affect the overall enjoyment of your time in Ireland and Scotland. We hope to travel with you again soon. Thank you for choosing Tenon Tours!

Hi Marie, Thank you for sharing your feedback with us. On behalf of our entire team, I apologize that your experience did not meet your expectations. We strive to make every travel experience exceptional, and we’re sorry to hear that we let you down. I’ve shared your feedback with my supervisor to ensure these comments are taken into account for future travelers and trips. Regarding the Danube boat ride, we have investigated the situation and found that we were not notified about the cancellation either. We apologize for not informing you in advance. I understand your By-Your-Side Service℠ TEAM member, Natasha, has been in touch about refunding you for this excursion. We hope this helps a bit. We also regret the communication issues you experienced, particularly with the driver-guide situation and the hotel in Frankfurt. We appreciate your feedback and will work to improve these areas. Thank you for bringing these issues to our attention. We hope to have the opportunity to provide you with a better experience in the future.

Hi Steven, Thank you for the five-star review! We’re thrilled you enjoyed your trip and itinerary, though we’re sorry to hear about the small issues you encountered. While we do collaborate with our partners abroad to finalize tours and other details, our team personally crafts your trip to align with your preferences. We hope you felt comfortable reaching out to your By-Your-Side Service℠ TEAM member, Emily, for any adjustments before or during your trip. We value your feedback and will use it to improve the experience for future travelers. We hope to travel with you again soon! Thank you for choosing Tenon Tours.