Tenon Tours creates personalized trips that connect you to the best of Europe.
Service
4.8
/5
5
4
3
2
1
80
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1
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90
beoordelingen in het afgelopen jaar
Alle 749 beoordelingen worden weergegeven
CR
Craig
Geverifieerd door Feefo
2 years ago
Emily
Tenon Tours
2 years ago
Thank you for five stars, Craig!
0
Delen
DE
Denese
Geverifieerd door Feefo
kings mountain nc
2 years ago
Wat Denese zei over Tenon Tours:
great people to work with on planning a trip.
The service was very good. Our guides were wonderful. The app they supplied us helped so much. They were so responsive.
Emily
Tenon Tours
2 years ago
Thank you for the great feedback! We’re thrilled you enjoyed your time in France. We’d love to understand a bit more about your four-star rating and if there’s anything we can improve. Please feel free to share any additional comments or feedback at travel@tenontours.com. We're happy you had a great time and are excited to travel with you again in 2025!
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
2 years ago
Postpone trip
Tenon Tours has been great. We had to put our trip on hold due to an emergency surgery. They were very understanding and worked with us to schedule our trip for next year.
They were very attentive...
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Emily
Tenon Tours
2 years ago
Thank you for your kind words and for sharing your experience! We’re glad we could help reschedule your trip during such a challenging time, and we wish your husband a speedy recovery.
We’re excited for you to experience all the wonderful adventures in store for your trip. You’ve been in great hands with Janet and Jill, and we can’t wait to hear all about it! Thank you for choosing Tenon Tours.
1
Delen
CH
Christine
Geverifieerd door Feefo
2 years ago
Emily
Tenon Tours
2 years ago
Thank you for five stars! We hope to travel with you again soon.
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
2 years ago
Scotland 2024
Excellent service. 24/7 support much appreciated.
Great hotels, fantastic driver/guide.
All questions/issues addressed promptly and the app is great
Emily
Tenon Tours
2 years ago
Thank you for the five-star review! We’re thrilled to hear that our service met your expectations and that all your questions were promptly answered. We hope to have the opportunity to travel with you again soon. Thank you for choosing Tenon Tours!
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
2 years ago
Scotland 2024
They listened to what we wanted to do and get from our trip, they customized our trip based upon our dreams. They were readily available when we wanted or needed to make changes.
Emily
Tenon Tours
2 years ago
Thank you so much for your wonderful review! We're delighted to hear that we were able to customize your trip and provide the support you needed. It’s always our goal to make your travel experience as seamless and enjoyable as possible. We look forward to planning more memorable trips for you in the future!
0
Delen
RO
Robert
Geverifieerd door Feefo
Fredonia,NY
2 years ago
Wat Robert zei over Tenon Tours:
Above and beyond
The service I received for the very minor issues I had was outstanding. Above and beyond they resolved them quickly and to our satisfaction
Emily
Tenon Tours
2 years ago
Hi Robert,
Thank you for the five-star review! While we never want our travelers to experience issues, we're glad that we were able to step in and help resolve it quickly. We hope we have the chance to travel with you again soon!
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Delen
JO
Jonathan
Geverifieerd door Feefo
Richmond Virginia
2 years ago
Wat Jonathan zei over Tenon Tours:
Tenon delivers everywhere but parking.
This trip was the second time we used Tenon to organize an itinerary to meet our specific requirements. The Tenon Tours app is much improved. This trip with our grandchildren was great. A highlight...
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Emily
Tenon Tours
2 years ago
Hi Jonathan,
Thank you for sharing your experience with us. We're thrilled to hear that you enjoyed your trip with your grandchildren and that the Schlosshotel Kronberg provided outstanding service. We appreciate your feedback on the Tenon Tours app and are glad to know it has improved.
Regarding the Audi Q3 and parking concerns, we apologize for the inconvenience caused. We will definitely take your suggestions into consideration to improve our services. I have passed this on to my supervisor so we can consider booking parking for our travelers in the future. Ensuring that our clients have a seamless and enjoyable travel experience is our top priority.
Thank you for choosing Tenon Tours again. We look forward to the opportunity to travel with you in the future and provide an even better experience.
1
Delen
Betrouwbare klant
Geverifieerd door Feefo
2 years ago
Emily
Tenon Tours
2 years ago
Thank you for your feedback! We'd love to know why you rated us four stars. If you have any further comments about our service, please feel free to email travel@tenontours.com. We hope we have the opportunity to travel with you again!
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
2 years ago
Terrific planning assistance
Great recommendations and assistance with planning 5 days of our trip to Dingle, Galway, Aran Islands, Cliffs of Moher and more.
Emily
Tenon Tours
2 years ago
Thank you for the five-star review! We're happy to hear that your time in Ireland was fantastic and that we were able to help with the planning side of things so you could fully enjoy it. We hope to travel with you again soon! Thank you for choosing Tenon Tours.
Onze onafhankelijke prijzen erkennen de topmerken op het gebied van klantenservice. De winnaars worden bepaald op basis van de beoordelingen die ze van hun klanten krijgen.
We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.
Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
