I had a great experience ordering from Tangible stationery; I found the exact diary that I wanted at the best price I could find online. I had never used them before and was sceptical about their...
Quality products at a reasonable price, well packaged and quick delivery, would recommend and I will be returning to purchase other items.
On this occasion I ordered personalised diary's and am very...
Beautiful range of products the shipping was super fast! I would definitely recommend to anyone looking for a beautiful gift either for yourself or for a payday treat!
Productbeoordelingen
Datum van aankoop: 07/11/2018
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RC
Rebecca Chadwick
Geverifieerd door Feefo
7 years ago
Wat Rebecca Chadwick zei over Tangible Stationery:
Service was great and efficient and my diary came beautifully packed. However, Christmas Dates/New Year are wrongly printed in the diary and only realised this when flicking through. Feel this...
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Tangible Stationery Co. Ltd
Tangible Stationery
7 years ago
Hi Rebecca,
Thank you for taking the time to give us your honest feedback. Unfortunately Christmas Day and Boxing Day are printed as keynotes a day earlier. They are correctly listed in the holidays at the start of the diary but, the file that went to print had them above a line instead of below. There are no other dates or holidays that are incorrect. We made the decision to not simply pulp this one title for this one error. We will happily replace your diary with any other in our range as they are all without this mistake. We appreciate your understanding. Please get in touch if you want to take us up on this. Best wishes, we do hope you enjoy using the diary.
RC
Rebecca Chadwick
7 years ago
Thank you for the swift and courteous reply. I fully appreciate and understand the issue not to pulp and the misprint is a great shame for yourselves and buyers. I know that had I been aware of the misprint I would have chosen or looked elsewhere for my diary. Waterstones and Paperchase are my usual choices but this year they did not stoke my interest.
Tangible Stationary caught my eye with their beautiful products, hence my decision to purchase. Lovely, fresh, crisp stylish diary with the excitement of writing the years commirments and activities in a brand new tomb ...
Following on from your generous offer to replace the diary, I will revisit the site and check out the diaries again.
Kindest Regards
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