Wat Christopher Tolputt-Hampson zei over Specialist Motor Finance:
Great and fast
Customer Services Team
Specialist Motor Finance
6 years ago
Thank you for taking the time to leave us a review, we appreciate your feedback. We work hard on our Customer Service and efficiency and we are glad that you have had a good experience.
SMFL
0
Delen
KH
Kevin Hattersley
Geverifieerd door Feefo
6 years ago
Wat Kevin Hattersley zei over Specialist Motor Finance:
10 out of 10 service
Great service can’t thank SMF enough for everything.
Highly recommended.
Customer Services Team
Specialist Motor Finance
6 years ago
Thank you for taking the time to leave us a review. We work hard on our Customer Service and we are glad that you have had a good experience.
SMFL
0
Delen
KC
Kane Clarke
Geverifieerd door Feefo
6 years ago
Wat Kane Clarke zei over Specialist Motor Finance:
Alright
Not so good when you’ve had your car for nearly 2 years and only paid off just over a grand as most of the money has gone on interest so got pretty much no where, wouldn’t use them again would...
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Customer Services Team
Specialist Motor Finance
6 years ago
Thank you for taking the time to leave us a review. As the interest is front loaded to the agreement, the ratio of interest to capital paid throughout the life of the agreement, is weighted as more interest at the start of the agreement. This is in a similar way to other secured loans, including mortgages. We would be happy to discuss this with you in order to clarify. Please call us on 01244 200746 if you would like to discuss.
SMFL
0
Delen
MB
Matthew Beckett
Geverifieerd door Feefo
6 years ago
Wat Matthew Beckett zei over Specialist Motor Finance:
Speedy answer to enquiy
Excellent efficiency at dealing with enquiry.
Customer Services Team
Specialist Motor Finance
6 years ago
Hello and thank you for taking the time to leave us a review, we appreciate your feedback. We work hard on our Customer Service and efficiency and we are glad that you have had a good experience.
SMFL
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
6 years ago
Avoid
Ringing my place of work all the time when I dont answer for 5 mins, sky high rates, settlement figure never comes down terrible finance company poor customer service
Customer Services Team
Specialist Motor Finance
6 years ago
Thank you for taking the time to leave us a review, I'm sorry you have had this negative experience. If you feel unhappy with our service or feel we have not followed our process correctly, please contact us on 01244 200746, so we can understand how to further improve.
SMFL
1
Delen
Betrouwbare klant
Geverifieerd door Feefo
6 years ago
Requested a early settlement figure on the website after 3 working days I still hadn’t heard anything back so had to contact you myself
Customer Services Team
Specialist Motor Finance
6 years ago
Thank you for taking the time to leave us a review, I'm sorry you have had this negative experience. We always try and respond to our customers, as soon as possible. While our process allows up to 7 working days for us to respond to all email requests we do aim to send them out the same day where ever possible. I appreciate this may not have been the case for you. As stated this would certainly be an exception to the norm. If you would like to discuss this further please do not hesitate to contact us on 01244 200746.
SMFL
0
Delen
JM
John McQuarrie
Geverifieerd door Feefo
6 years ago
Wat John McQuarrie zei over Specialist Motor Finance:
Good company
Had a car on finance with this company I never had any issues with em. Would recommend thank you.
Customer Services Team
Specialist Motor Finance
6 years ago
Thank you for taking the time to leave us a review. We do try and accommodate our customers, where possible, we are glad you have had a positive experience and we appreciate your feedback.
SMFL
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
6 years ago
Very helpful and gave me the information I needed quickly.
Very good service and understood my needs.
Customer Services Team
Specialist Motor Finance
6 years ago
Thank you for taking the time to leave us a review. We do try and accommodate our customers, where possible, we are glad you have had a positive experience and we appreciate your feedback.
SMFL
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
6 years ago
Very helpfulwhen my car was stolen
Helpful advisor. Caring and made sure everything was clear
Customer Services Team
Specialist Motor Finance
6 years ago
Thank you for taking the time to leave us a review, we appreciate your feedback. We work hard on our Customer Service and we are glad that you have had a good experience.
SMFL
0
Delen
SB
Stephen Brazier
Geverifieerd door Feefo
6 years ago
Wat Stephen Brazier zei over Specialist Motor Finance:
Excellent customer service
Customer Services Team
Specialist Motor Finance
6 years ago
Thank you for taking the time to leave us a review. We work hard on our Customer Service and we are glad that you have had a good experience.
SMFL
Established in 2014, Specialist Motor Finance brought together experts from the financing industry to fund Hire Purchase Agreements for customers throughout the UK.
We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.
Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
Established in 2014, Specialist Motor Finance brought together experts from the financing industry to fund Hire Purchase Agreements for customers throughout the UK.
