i made an enquiry for the product i was interested in purchasing and didn't recieve a reply and had to take the gamble to buy the item and hope it was as expected.
i felt the delivery charge was too...
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Online Sales
sparksdirect
8 years ago
Hi there, thank you for your feedback. We did not see any email from you RE: this product, unfortunately - it must have been lost in the spam folder. You can always email us to sales@sparksdirect.co.uk and we will do our best to reply within 24h.
However, we are happy that the item you purchased is the item you need. As you have noticed, we are doing our best to make sure even such small items get to the delivery address with no problem (they are well packed). As for the delivery charge, it is a standard charge for next-day delivery; however, if the order is over £100 + VAT, this charge is waived. We hope this helps.
Ordered some spotlights, cheapest I could find for fireproof and waterproof ones. Items arrived promptly and we're perfectly packaged.
Website could do with a makeover though.
Productbeoordelingen
Datum van aankoop: 01/06/2018
0
Delen
Betrouwbare klant
8 years ago
Delivery was quicker than estimated and product was at a good competitive price.
The service was OK, but the internal seal on the base plate was damaged on 4 of the 6 units purchased. This is not Sparks fault but the manufacturer of the item during assembly.
Online Sales
sparksdirect
8 years ago
Hi there, thank you for your feedback on this; as you can appreciate, we do not "open and check" or tamper with these items; we merely sell them. We will notify the manufacturer concerning this situation.
Datum van aankoop: 25/05/2018
0
Delen
TC
Trusted Customer
8 years ago
Wat Trusted Customer zei over sparksdirect:
Items were sent straight out,were well packed and reasonably priced. No problems
SparksDirect are London's leading lighting and electrical wholesaler, supplying the whole of the UK with both commercial and domestic electrical products.
We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.
Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
SparksDirect are London's leading lighting and electrical wholesaler, supplying the whole of the UK with both commercial and domestic electrical products.
However, we are happy that the item you purchased is the item you need. As you have noticed, we are doing our best to make sure even such small items get to the delivery address with no problem (they are well packed). As for the delivery charge, it is a standard charge for next-day delivery; however, if the order is over £100 + VAT, this charge is waived. We hope this helps.