Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

Silver by Mail Beoordelingen

Alle 39,962 beoordelingen worden weergegeven

Trusted Customer

London

9 years ago

Wat Trusted Customer zei over Silver by Mail:

Beautiful jewellery

Excellent service beautiful jewellery you can never go wrong ordering from Silver by mail !

Productbeoordelingen

Datum van aankoop: 25/08/2016

Trusted Customer

Oswestry

9 years ago

Wat Trusted Customer zei over Silver by Mail:

First class!

Great service and excellent products! I especially like the option to choose the length of the necklace chain. Will certainly buy more!

Productbeoordelingen

Datum van aankoop: 23/08/2016

Trusted Customer

Charente, France

9 years ago

Wat Trusted Customer zei over Silver by Mail:

Excellent service always

Always happy with their service - item despatched quickly and packaged well.

Productbeoordelingen

Datum van aankoop: 31/07/2016

Betrouwbare klant

9 years ago

Silver by Mail... Just perfect.

Silver by Mail will never disappoint, superb service. Always prompt delivery. I love the quality of all of the products, so much attention to detail. Just perfect.

Productbeoordelingen

Datum van aankoop: 11/08/2016

Betrouwbare klant

9 years ago

The box let it down

The necklace is lovely, however it arrived loose in a box and it took 15 minutes to untangle the chain. Customer service responded quickly to my request for appropriate packaging as this was a gift, ...

Meer lezen

Gareth

Silver by Mail

9 years ago

Dear Mrs Bremner,

Thank you for your feedback. We sincerely apologise that you experienced a problem with the packaging for your item. Please be advised that we are currently experiencing a change-over of our packaging which was the cause of the problem you experienced. This is a very regrettable situation for us and we can assure you that we have put in place alternative packaging measures to ensure this does not happen again.

Kindest Regards
Pip @ Silver by Mail
0345 307 3297

Productbeoordelingen

Datum van aankoop: 21/09/2016

Betrouwbare klant

9 years ago

Quality and efficiency

very efficient service, packaged really well and quick delivery. A huge selection of good quality jewellery and great offers

Productbeoordelingen

Datum van aankoop: 09/08/2016

Betrouwbare klant

9 years ago

Lovely earrings and quick delivery.

My 11 year old Granddaughter loved these chime ball earrings. The little chocolate in the box was also much appreciated. I always buy from your website as the quality and delivery are excellent.

Productbeoordelingen

Datum van aankoop: 30/08/2016

Trusted Customer

9 years ago

Wat Trusted Customer zei over Silver by Mail:

All good thank you

A good buying experience, nice jewellry and delivered on time

Productbeoordelingen

Datum van aankoop: 01/08/2016

Trusted Customer

Northamptonshire

9 years ago

Wat Trusted Customer zei over Silver by Mail:

Excellent service by Silver by Mail

excellent service and quick delivery

Productbeoordelingen

Datum van aankoop: 31/07/2016

Trusted Customer

Hull

9 years ago

Wat Trusted Customer zei over Silver by Mail:

Holiday Disappointment

I fell in love with this bracelet the minute it arrived, I took it away with me on holiday, but within 3days the bracelet began to "tarnish". Of course I stopped wearing it, so disappointed !!!

Gareth

Silver by Mail

9 years ago

Dear Mrs Snow,

Thank you for your feedback regarding the Links of Love Bracelet purchased from us. We sincerely apologise that you have experienced a problem with this item. We would be grateful if you could contact customer services regarding this matter (quoting 'Feefo' and your Order Reference) so that they can look into how we may be able to assist you.

Kindest Regards
Pip @ Silver by Mail
0345 307 3297
contactus@silver.uk.com

Productbeoordelingen

Datum van aankoop: 30/07/2016

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Feefo Trusted Service Awards

Onze onafhankelijke prijzen erkennen de topmerken op het gebied van klantenservice. De winnaars worden bepaald op basis van de beoordelingen die ze van hun klanten krijgen.

Wat zijn Trusted Service Awards

Waarom vertrouwen op Feefo-beoordelingen?

Meer informatie over Feefo

Silver by Mail Beoordelingen

Swarovski Tanzanite, Chaton StudsMeer beoordelingen van dit product (3)Productwebsite bekijkenQuality,beautiful earrings Exactly what I was looking for lovely colour

Solo Star StudsMeer beoordelingen van dit product (4)Productwebsite bekijkenI love them and my husband has bought me the matching necklace for my birthday. Good quality and one happy customer!

Pav� Eye BraceletMeer beoordelingen van dit product (2)Productwebsite bekijkenExcellent, good quality piece of jewellery - extremely pretty - better than the photo!

Spotlight AnkletMeer beoordelingen van dit product (5)Productwebsite bekijkenBought as a present - the recipient loved it.

Swarovski Double Studs (Tanzanite)Meer beoordelingen van dit product (7)Productwebsite bekijkenThese ear rings are so beautiful, have bought them for my mum for Christmas. I know she will love them.

Paradise Flower Studs (TQ)Meer beoordelingen van dit product (7)Productwebsite bekijkenI adore these ear rings, attention to detail, so pretty.

Azure Pool NecklaceMeer beoordelingen van dit product (4)Productwebsite bekijkenLovely pendant, if the chain had been finer I would have given it 5 stars.

Circlet StudsMeer beoordelingen van dit product (14)Productwebsite bekijkenJust exactly what I wanted. They are of high quality and we're well packaged

Crystal Ball Bracelet (6mm)Meer beoordelingen van dit product (1)Productwebsite bekijkenIt was bigger than I thought but still was of good value

Chime Ball EarringsMeer beoordelingen van dit product (15)Productwebsite bekijkenUnusual design and great quality as always.

Dame Pearl StudsMeer beoordelingen van dit product (3)Productwebsite bekijkenJust what I expected to receive

Glitterbomb EarringsMeer beoordelingen van dit product (8)Productwebsite bekijkenJust what I expected, thank you

Delicate Bloom StudsMeer beoordelingen van dit product (1)Productwebsite bekijkenLovely earring and a very good price!!

Links of Love BraceletMeer beoordelingen van dit product (114)Productwebsite bekijkenSee previous comments, so disappointed

Hoe worden Feefo-beoordelingen verzameld?

Wie kan een Feefo-beoordeling achterlaten?

Hoe verifiëren we beoordelingen?

Hoe gaan we om met nepbeoordelingen?