Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

Silver by Mail Beoordelingen | Klantenservicebeoordelingen voor {{merchantUrl}} | Feefo

Alle 39,302 beoordelingen worden weergegeven

Trusted Customer

Hull

9 years ago

Wat Trusted Customer zei over Silver by Mail:

Holiday Disappointment

I fell in love with this bracelet the minute it arrived, I took it away with me on holiday, but within 3days the bracelet began to "tarnish". Of course I stopped wearing it, so disappointed !!!

Gareth

Silver by Mail

9 years ago

Dear Mrs Snow,

Thank you for your feedback regarding the Links of Love Bracelet purchased from us. We sincerely apologise that you have experienced a problem with this item. We would be grateful if you could contact customer services regarding this matter (quoting 'Feefo' and your Order Reference) so that they can look into how we may be able to assist you.

Kindest Regards
Pip @ Silver by Mail
0345 307 3297
contactus@silver.uk.com

Productbeoordelingen

Datum van aankoop: 30/07/2016

Trusted Customer

SALTBURN-BY-THE-SEA

9 years ago

Wat Trusted Customer zei over Silver by Mail:

Quality items, efficent throughout order to delivery.

Purchases are always packaged well, and delivery is always within the period specified. Items are always made to the highest standard, no flimsy thin silver.

Productbeoordelingen

Datum van aankoop: 29/07/2016

Betrouwbare klant

9 years ago

Great service

Great service, great price and good quality . I loved the bonus of the little chocolate with each purchase.

Productbeoordelingen

Datum van aankoop: 19/08/2016

Trusted Customer

Cupar

9 years ago

Wat Trusted Customer zei over Silver by Mail:

Excellent help and guidance from the service team over the phone when I nee...

Excellent help and guidance from the service team over the phone when I needed assistance in size selection.

Productbeoordelingen

Datum van aankoop: 27/07/2016

Trusted Customer

Northwich

9 years ago

Wat Trusted Customer zei over Silver by Mail:

Fast and efficient service

Fast and efficient

Productbeoordelingen

Datum van aankoop: 13/08/2016

Betrouwbare klant

9 years ago

Never disappoints

Efficient as ever

Productbeoordelingen

Datum van aankoop: 31/07/2016

Trusted Customer

Hawick

9 years ago

Wat Trusted Customer zei over Silver by Mail:

Excellent silver service

Always found this company efficient and very reliable with excellent products

Productbeoordelingen

Datum van aankoop: 28/07/2016

Trusted Customer

Douglas, Isle of Man

9 years ago

Wat Trusted Customer zei over Silver by Mail:

Top quality and service

Really good value,extra speedy delivery and top quality product with elegant packaging. Ordered Bee earrings for a colleagues Birthday and she was over the moon with them .

Productbeoordelingen

Datum van aankoop: 27/07/2016

Betrouwbare klant

9 years ago

Great braclet

Looks nice

Productbeoordelingen

Datum van aankoop: 28/08/2016

Betrouwbare klant

9 years ago

Mystery gift!

The earrings arrived swiftly and safely but unfortunately my sister did not know whom they were from. I was looking for a space to write a message when I ordered on-line but could only see an area...

Meer lezen

Gareth

Silver by Mail

9 years ago

Dear Dr O'Reilly,

Thank you for your response. Please be advised that we do offer a gift tag service which is available online. It can be found at the basket stage when you checkout. We do note that this has not been easy to locate for you and appreciate that you have taken the time to inform us of this. We will pass this feedback to our website team for their information.

Kindest Regards
Pip @ Silver by Mail
0345 307 3297

Productbeoordelingen

Datum van aankoop: 26/08/2016

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Feefo Trusted Service Awards

Onze onafhankelijke prijzen erkennen de topmerken op het gebied van klantenservice. De winnaars worden bepaald op basis van de beoordelingen die ze van hun klanten krijgen.

Wat zijn Trusted Service Awards

Waarom vertrouwen op Feefo-beoordelingen?

Meer informatie over Feefo

Silver by Mail Beoordelingen

Links of Love BraceletMeer beoordelingen van dit product (114)Productwebsite bekijkenSee previous comments, so disappointed

Sparkling Solitaire StudsMeer beoordelingen van dit product (1,502)Productwebsite bekijkenVery solid sturdy piece. Nice size to be noticed.

Embroidered Star StudsMeer beoordelingen van dit product (69)Productwebsite bekijkenI bought these earrings and the heart ones as I could decide which ones to buy. They are good quality and look exactly as the picture.

Embroidered Heart StudsMeer beoordelingen van dit product (89)Productwebsite bekijkenGood quality, good price earrings.

Engraving ChargeMeer beoordelingen van dit product (98)Productwebsite bekijkenItem came with a choice of two finishes, unfortunately mine was personalised on the wrong finish style. Other than that, the quantity of the item was excellent.

Small Rubover Gold Stud EarringsMeer beoordelingen van dit product (1)Productwebsite bekijkenThe stud earrings were attractive and delicate but almost too small.

Gold Pearl Knot Stud Earrings LargeMeer beoordelingen van dit product (1)Productwebsite bekijkenBeautiful, just what I was looking for for my daughter!

Sparkling Solitaire StudsMeer beoordelingen van dit product (1,502)Productwebsite bekijken

Bedazzle Earrings (Clear)Meer beoordelingen van dit product (88)Productwebsite bekijkenThey look stunning abd always attract compliments

Buzzing Bee EarringsMeer beoordelingen van dit product (25)Productwebsite bekijken

Daisy StudsMeer beoordelingen van dit product (183)Productwebsite bekijkenTo match braclet looked stunning

Black Blossom BraceletMeer beoordelingen van dit product (4)Productwebsite bekijkenLook really nice not over the to

August StudsMeer beoordelingen van dit product (3)Productwebsite bekijkenI have not seen them yet as they were a gift to my sister - although she does tell me she likes them!

Hoe worden Feefo-beoordelingen verzameld?

Wie kan een Feefo-beoordeling achterlaten?

Hoe verifiëren we beoordelingen?

Hoe gaan we om met nepbeoordelingen?