Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

Shield Total Insurance Beoordelingen | Klantenservicebeoordelingen voor https://www.feefo.com/reviews/shield-total-insurance | Feefo

MG

Mr Anthony Gillard

Geverifieerd door Feefo

2 years ago

Wat Mr Anthony Gillard zei over Shield Total Insurance:

All ways good

Lindsey

Shield Total Insurance

2 years ago

Hi Anthony, Thank you for taking the time to review your recent experience. It’s great to hear that you are happy with our service. Kindest regards, The Shield Total Insurance Team

Productbeoordelingen

Datum van aankoop: 13/07/2023

0

Betrouwbare klant

Geverifieerd door Feefo

2 years ago

Will never use them again. Not the company they used to be.

Tell the truth about policies.

Lindsey

Shield Total Insurance

2 years ago

Hi, I am sorry to hear that you are not happy with the service and information that you have been provided during our communications. I have forwarded your feedback to our complaints team to ensure the issues raised are investigated thoroughly. We are always working on improving our services and your feedback is appreciated. Kindest Regards, The Shield Total Insurance Team

Productbeoordelingen

Lindsey

Shield Total Insurance

2 years ago

Hi, I am sorry to hear you are unhappy with the delays in processing your refund. Refunds can take up to 28 days to be processed, and we apologies this was not explained at the time of the cancellation. Thank you for taking the time to provide product feedback. It is appreciated and will be shared with the relevant business areas to support any required improvements. Kindest Regards, The Shield Total Insurance Team

Datum van aankoop: 19/08/2023

0

MB

Mr Lawrence Bufton

Geverifieerd door Feefo

2 years ago

Wat Mr Lawrence Bufton zei over Shield Total Insurance:

I would definitely recommend them. They were helpful and polite with my query. No complaints at all.

Lindsey

Shield Total Insurance

2 years ago

Hi Lawrence, Thank you for taking the time to review your recent experience. It’s great to hear that your experience was a positive one and our representatives were polite and helpful. Kindest regards, The Shield Total Insurance Team

Productbeoordelingen

Datum van aankoop: 01/05/2023

0

MA

Mr Brian Anderson

Geverifieerd door Feefo

2 years ago

Wat Mr Brian Anderson zei over Shield Total Insurance:

one happy satisfied customer thanks

We have always used Shield for all our caravans static and others and have had a perfect service for the past 14 years without any compromise will continue into the future our ages willing . That i...

Meer lezen

Lindsey

Shield Total Insurance

2 years ago

Hi Brian, Thank you for taking the time to review your recent experience. It’s great to hear that your renewal experience was a positive one and you are happy with the service you have received over the past 14 years. Kindest regards, The Shield Total Insurance Team

Productbeoordelingen

Datum van aankoop: 15/08/2023

0

Betrouwbare klant

Geverifieerd door Feefo

2 years ago

Helpful and knowledgable staff

Lindsey

Shield Total Insurance

2 years ago

Hi, Thank you for taking the time to review your recent experience. It’s great to hear that our staff are helpful and knowledgeble. Kindest regards, The Shield Total Insurance Team

Productbeoordelingen

Datum van aankoop: 09/07/2023

1

Betrouwbare klant

Geverifieerd door Feefo

2 years ago

Excellent customer servìce

Excellent service, very helpful.

Lindsey

Shield Total Insurance

2 years ago

Hi, Thank you for taking the time to review your recent experience. It’s great to hear that you received an excellent service and our reprensentative was helpful. Kindest regards, The Shield Total Insurance Team

Productbeoordelingen

Datum van aankoop: 07/08/2023

0

MT

Mr Barry Towes

Geverifieerd door Feefo

Turners Hill

2 years ago

Wat Mr Barry Towes zei over Shield Total Insurance:

Very helpful staff and good service

Lindsey

Shield Total Insurance

2 years ago

Hi Barry, It’s great to hear that our representatives are helpful and provided a good service. .Thank you for taking the time to review your recent experience Kindest regards, The Shield Total Insurance Team

Productbeoordelingen

Datum van aankoop: 01/08/2023

0

MR

Mr Scott Ritchie

Geverifieerd door Feefo

2 years ago

Wat Mr Scott Ritchie zei over Shield Total Insurance:

Friendly and helpful. The process was quite straightforward.

Friendly and helpful.. everything was clearly explained.

Lindsey

Shield Total Insurance

2 years ago

Hi Scott, Thank you for taking the time to review your recent experience. It’s great to hear the process was straightforward and our representatives are helpful & friendly. Kindest regards, The Shield Total Insurance Team

Productbeoordelingen

Datum van aankoop: 31/07/2023

0

Betrouwbare klant

Geverifieerd door Feefo

2 years ago

Good customer service, explained everything in English so I could understan

Good customer service, very helpful, explained everything in English so I could understand the details.

Lindsey

Shield Total Insurance

2 years ago

Hi, It is great to hear you received good customer service and our representative fully explained your cover. Thank you for taking the time to review your recent experience Kindest regards, The Shield Total Insurance Team

Productbeoordelingen

Datum van aankoop: 29/07/2023

0

MK

Mrs Janet Kinchin

Geverifieerd door Feefo

2 years ago

Wat Mrs Janet Kinchin zei over Shield Total Insurance:

Excellent customervservice

Excellent customer service, was able to renew insurance very quickly.

Lindsey

Shield Total Insurance

2 years ago

Hi Janet, Thank you for taking the time to review your recent experience. It’s great to hear that your renewal was a quick process and you received excellent customer service. Kindest regards, The Shield Total Insurance Team

Productbeoordelingen

Datum van aankoop: 28/07/2023

0

Shield Total Insurance Beoordelingen

Leisure HomeMeer beoordelingen van dit product (141)Productwebsite bekijkenAll ways a fair price and pleasure to talk the the staff

MotorhomeMeer beoordelingen van dit product (84)Productwebsite bekijkenCancelled policy on same day. Waited 11 days for refund after chasing them. Up your game.

MotorhomeMeer beoordelingen van dit product (84)Productwebsite bekijkenI'm satisfied with the cover and cost. My questions were all answered completely and any worries I had were allayed. The person I dealt with was friendly and competent.

Touring CaravanMeer beoordelingen van dit product (122)Productwebsite bekijkenThe policy covers just what we need

MotorhomeMeer beoordelingen van dit product (84)Productwebsite bekijkenHelpful and knowledgable staff

Leisure HomeMeer beoordelingen van dit product (141)Productwebsite bekijkenGreat service thanks very much

Leisure HomeMeer beoordelingen van dit product (141)Productwebsite bekijkenVery helpful staff and good service will definitely use again

MotorhomeMeer beoordelingen van dit product (84)Productwebsite bekijkenQuite happy with the price.

MotorhomeMeer beoordelingen van dit product (84)Productwebsite bekijkenGood service, very helpful, explained everthing so I could understand

Leisure HomeMeer beoordelingen van dit product (141)Productwebsite bekijkenGood product, exactly what was required

Hoe worden Feefo-beoordelingen verzameld?

Wie kan een Feefo-beoordeling achterlaten?

Hoe verifiëren we beoordelingen?

Hoe gaan we om met nepbeoordelingen?