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Secure Trust Bank Beoordelingen

Beoordeeld
Uitstekend
Service
4.6
/5

5

4

3

2

1

785

173

27

18

21

1,024

beoordelingen in het afgelopen jaar

Alle 6,040 beoordelingen worden weergegeven
Betrouwbare klant
15 hours ago
Datum van aankoop: 12/08/2025
All worked well
I experienced no problems.
DH
David Hawkins
Birmingham
16 hours ago
Datum van aankoop: 12/08/2025
Wat David Hawkins zei over Secure Trust Bank:
Easy
Easy fast professional
DC
David Clark
1 day ago
Datum van aankoop: 12/08/2025
Wat David Clark zei over Secure Trust Bank:
ISA Maturity Request not followed.
I asked you to transfer whole of my matured isa account ( including interest ) into a new isa account. Unfortunately, the accrued interest was paid into my NatWest account.
Betrouwbare klant
1 day ago
Datum van aankoop: 15/08/2025
A Supportive Experience.
It was first class. A very patient man assisted me, nothing was too much trouble and talked me through what I had to do ,many thanks again .
Betrouwbare klant
1 day ago
Datum van aankoop: 12/08/2025
1 yr notice savings account
Easy to set up & operate savings account. Customer service easy to contact if required. Advised of impending maturity in plenty of time. No problems, just deposit money and wait for maturity which...

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Betrouwbare klant
3 days ago
Datum van aankoop: 12/08/2025
Better then most accounts
Its good but takes too long to get to paying out and rates are on the low side of good
Betrouwbare klant
3 days ago
Datum van aankoop: 04/08/2025
Opening new account
Completed forms online to open an easy access account. This took an inordinately long time, two weeks in fact. The hold up was eventually resolved by a very helpful customer service rep. A big thank...

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Betrouwbare klant
4 days ago
Datum van aankoop: 17/07/2025
Betrouwbare klant
4 days ago
Datum van aankoop: 11/08/2025
EG
Ernst Goetschi
4 days ago
Datum van aankoop: 12/08/2025
Wat Ernst Goetschi zei over Secure Trust Bank:
Shoddy customer service
My annual bond matured on 12.08.25. You would not allow me to start your new, advertised annual fix rate bond at 4.35 percent on that day, claiming I had left it too late. I don’t consider that good...

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Over Secure Trust Bank
At Secure Trust Bank we strive to provide our customers with simple straight forward banking solutions coupled with great service delivered by friendly staff. We are committed to the relentless pursuit of ever improved customer service because nothing should be more important to any business than its customers.
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Secure Trust Bank, Yorke House, Arleston Way, Shirley, Solihull, West Midlands, B90 4LH, United Kingdom
AwardExceptional award

Feefo Trusted Service Awards

Onze onafhankelijke prijzen erkennen de topmerken op het gebied van klantenservice. De winnaars worden bepaald op basis van de beoordelingen die ze van hun klanten krijgen.

Waarom vertrouwen op Feefo-beoordelingen?

Over Secure Trust Bank
At Secure Trust Bank we strive to provide our customers with simple straight forward banking solutions coupled with great service delivered by friendly staff. We are committed to the relentless pursuit of ever improved customer service because nothing should be more important to any business than its customers.