Although 1 of the 5 supplied weights was not what was ordered, this was down to the manufacturers error in packing/labelling and was rectified in quick time by Scales and Balances.
Productbeoordelingen
Datum van aankoop: 10/01/2019
0
Delen
TC
Trusted Customer
7 years ago
Wat Trusted Customer zei over scalesandbalances.co.uk:
Excellent service, knowledgeable staff, quick and easy purchase and delivery.
Still no delivery, no information either. Need to chase
Paul Blake
scalesandbalances.co.uk
7 years ago
Unfortunately due to issues with stock availability from the manufacturer the product was delayed beyond the usual estimated lead time. We apologised for the inconvenience as soon as we were aware that the item had not been received.
As this is a direct shipment from the manufacturer please make us aware that an item is outside the estimated lead time so that we can investigate.
Productbeoordelingen
Paul Blake
scalesandbalances.co.uk
7 years ago
The product once received will perform impeccably.
Paul Blake
scalesandbalances.co.uk
7 years ago
An excellent value product now fully available from stock.
Datum van aankoop: 04/01/2019
0
Delen
TC
Trusted Customer
7 years ago
Wat Trusted Customer zei over scalesandbalances.co.uk:
confirmed delivery date before placing order only to find no MX-50's available. 3 day delivery turned into weeks and no sign despite assurances, both us and our client are not happy. If we'd known...
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Paul Blake
scalesandbalances.co.uk
7 years ago
In this case we did everything we could including requesting an upgrade and only relayed the information given to us by A&D Instruments to this customer. We were given promises which failed to materialise time after time. There was a stock issue across all of Europe which lead to this issue and delay in delivery of this customer's MX-50 and was completely out of control.
Industrial scales, electronic balances, calibration weights and moisture analysers - order online, telephone 01842 751633 or email sales@blakeandboughton.co.uk for advice, a quotation or to place an order.
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We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
Industrial scales, electronic balances, calibration weights and moisture analysers - order online, telephone 01842 751633 or email sales@blakeandboughton.co.uk for advice, a quotation or to place an order.
