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Santa's Lapland Beoordelingen

Beoordeeld
Uitzonderlijk
Service
4.8
/5
Product
4.5
/5

5

4

3

2

1

66

2

3

0

1

72

beoordelingen in het afgelopen jaar

Alle 312 beoordelingen worden weergegeven
CA
Caroline
1 day ago
Datum van aankoop: 16/08/2025
Wat Caroline zei over Santa's Lapland:
Booking experience
Bill who we spoke to on the phone was extremely helpful and informative giving a breakdown of what is included and the itinerary of the adventure.
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Atlanta
Santa's Lapland
17 hours ago
Thank you for your kind feedback! We're so glad to hear that Bill was able to provide such helpful and informative guidance. It's great to know the breakdown and itinerary gave you a clear picture of the adventure ahead. If you have any other questions or need further details, feel free to reach out! - Atlanta
0
Delen
Betrouwbare klant
2 days ago
Datum van aankoop: 11/08/2025
Telephone was answered quickly and consultant was very knowledgeable. Whole process was very smooth
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Atlanta
Santa's Lapland
16 hours ago
We are so glad to hear you had a smooth and easy booking process! Have a great trip. - Atlanta
0
Delen
PA
Paul
17 days ago
Datum van aankoop: 29/07/2025
Wat Paul zei over Santa's Lapland:
A very good clear and understanding service.
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Katie
Santa's Lapland
6 days ago
Hello Paul, Thank you for leaving us with this amazing review. Have a magical time in Lapland! - Katie
0
Delen
SU
Susan
Liverpool
20 days ago
Datum van aankoop: 25/07/2025
Wat Susan zei over Santa's Lapland:
Very helpful lady
Easy to book, helpful knowledgeable lady
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Katie
Santa's Lapland
6 days ago
Hello Susan, Thank you for your wonderful 5-star review. Wishing you a magical trip! - Katie
0
Delen
CO
Colin
Maldon
1 month ago
Datum van aankoop: 09/07/2025
Wat Colin zei over Santa's Lapland:
Great customer service
Amy was able to make sense of my accommodation requirements, without sounding like I as expecting too much. Great service.
0
Delen
ST
Stacie
1 month ago
Datum van aankoop: 30/06/2025
Wat Stacie zei over Santa's Lapland:
So helpful in everyway. Answered any questions I have.. Alice has gone above and beyond for our trip.
0
Delen
CA
Carolyn
Australia
2 months ago
Datum van aankoop: 30/05/2025
Wat Carolyn zei over Santa's Lapland:
Booking Streamlining
Everyone was very friendly and helpful. But the information required by a phone call could easily have been given online.
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Katie
Santa's Lapland
2 months ago
Hello Carolyn, Thank you for your kind words about our team – we’re really pleased to hear you found everyone friendly and helpful. We also appreciate your feedback about the booking process. We’re always looking for ways to improve and make things as convenient as possible, so your comments about providing more information online are very helpful. We’ll certainly take this on board as we continue to enhance the experience. - Katie
0
Delen
PA
Paul
2 months ago
Datum van aankoop: 27/05/2025
Wat Paul zei over Santa's Lapland:
Easy booking process
Agent was very knowledgeable gave me all the information i needed. Explained all options.
0
Delen
GE
Georgie
Australia
2 months ago
Datum van aankoop: 21/05/2025
Wat Georgie zei over Santa's Lapland:
Excellent customer service
Guy from Santa’s Lapland was incredibly lovely and helpful in finalising my booking. He was wonderful to deal with.
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Katie
Santa's Lapland
2 months ago
Hi Georgie, Thank you for your wonderful review and kind words regarding our destination expert, Guy. We really appreciate you taking your time to leave us with this fantastic review! Wishing you an amazing trip! - Katie
0
Delen
Betrouwbare klant
2 months ago
Datum van aankoop: 21/05/2025
Very positive booking experience
Jess was very helpful with our booking. She was very knowledgeable on the resort and accommodation. When I had a special request she went off to enquire and rang me back when all was sorted. ...

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Katie
Santa's Lapland
2 months ago
Hi there, Thank you so much for your kind review! We're thrilled to hear you had a positive booking experience and that Jess was able to assist you so thoroughly. It's great to know her knowledge and follow-up made a difference, and that the post-booking information was clear and helpful. We truly appreciate your feedback and look forward to welcoming you! - Katie
0
Delen
Over Santa's Lapland
Santa's Lapland offers a specialist three and four day magical action packed Santa experience in the stunning resort of Saariselkä in Northern Finland.
Alles lezen
Nelson House, 55 Victoria Road, Farnborough, Hampshire, GU14 7PA, United Kingdom
Award

Feefo Trusted Service Awards

Onze onafhankelijke prijzen erkennen de topmerken op het gebied van klantenservice. De winnaars worden bepaald op basis van de beoordelingen die ze van hun klanten krijgen.

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Over Santa's Lapland
Santa's Lapland offers a specialist three and four day magical action packed Santa experience in the stunning resort of Saariselkä in Northern Finland.