Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

Sale Flooring Direct Beoordelingen | Klantenservicebeoordelingen voor https://www.feefo.com/reviews/sale-flooring-direct | Feefo

RO

Robert

Geverifieerd door Feefo

Essex

3 years ago

Wat Robert zei over Sale Flooring Direct:

Shocking company

Terrible customer service so much attitude on the phone, I was two packs short and they wanted to charge me £35 for delivery.

Productbeoordelingen

Datum van aankoop: 23/03/2022

4

NW

NIGEL WHITEHEAD

Geverifieerd door Feefo

4 years ago

Wat NIGEL WHITEHEAD zei over Sale Flooring Direct:

Flooring arrived promptly and very pleased with my order , except one part pack had two lengths that were not usable as whole lengths as they had red marker pen on them

Productbeoordelingen

Datum van aankoop: 15/03/2022

0

PE

Pete

Geverifieerd door Feefo

Stowmarket

4 years ago

Wat Pete zei over Sale Flooring Direct:

Terrible customer service couldn’t care less!

Took ages for delivery and when needed to order more tgey had put the price up within 24hrs by £4.00 a m2 which meant we couldn’t finish our job and now have to return the entire order for a full...

Meer lezen

Productbeoordelingen

Datum van aankoop: 28/02/2022

1

JC

Jeri Clark

Geverifieerd door Feefo

4 years ago

Wat Jeri Clark zei over Sale Flooring Direct:

The worst company!

The worst! Do not use this company!! Paid for Saturday delivery! Didn't turn up until the Tuesday. No contact from the company. Sent two emails nobody responded. Phoned them and get wouldn't refund...

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Chris

Sale Flooring Direct

4 years ago

Hi Jeri Thank you for your feedback and we are sorry you feel let down on this occasion. This is not the standard we set and we will look to improve on this in the future. Kind Regards Chris

Productbeoordelingen

Datum van aankoop: 24/03/2022

1

TA

Trinity Housing Association

Geverifieerd door Feefo

4 years ago

Wat Trinity Housing Association zei over Sale Flooring Direct:

Never again

Appalling,most of it was warped and wouldn't click together. However contractor proceeded to install and not let me know using tacks to try and secure it together. We have ripped it up and sourced...

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Chris

Sale Flooring Direct

4 years ago

Hi Jeanette We can certainly understand your frustration however the floor you purchased was from our basic range and is not a click-together floor, this range is laid one row at a time, had your fitters called we would have talked them through this and put them in touch with our fitters. If we can offer any assistance in the future please do not hesitate to get in touch. Kind regards Chris

Productbeoordelingen

Datum van aankoop: 16/03/2022

0

Betrouwbare klant

Geverifieerd door Feefo

4 years ago

Nothing arrived, not even my refund.

Goods didn't arrive, complained, told they where resent, never arrived again, complained, told I am being refunded, not refunded yet 1 month later. AVOID AT ALL COSTS.

Chris

Sale Flooring Direct

4 years ago

Hi We appreciate your feedback and can confirm the refund was processed on the 23rd march. Kind Regards Chris

Datum van aankoop: 16/03/2022

0

Betrouwbare klant

Geverifieerd door Feefo

4 years ago

Didn’t deliver on the date specified had to keep chasing

Didn’t deliver on date specified had to chase up didn’t phone back when said they would

Chris

Sale Flooring Direct

4 years ago

Thank you for the feedback we are glad you loved your new floor. Regarding delivery we can only apologise - Due to shortages in the haulage industry the delivery companies sometimes let us down with relaying information regarding deliveries and as we do not own the haulage companies we are also left frustrated trying to get information. I will ensure we work towards improving in some areas of communication and thanks for bringing this to our attention. Kind Regards Chris

Productbeoordelingen

Datum van aankoop: 21/03/2022

0

MA

Melanie Attwood

Geverifieerd door Feefo

4 years ago

Wat Melanie Attwood zei over Sale Flooring Direct:

brilliant flooring excellent service

quality flooring 2 nd time buying from here

Chris

Sale Flooring Direct

4 years ago

Thank you for your feedback We hope you love your new floor!

Productbeoordelingen

Datum van aankoop: 22/03/2022

0

FD

Fiona Drummond

Geverifieerd door Feefo

4 years ago

Wat Fiona Drummond zei over Sale Flooring Direct:

Highly recommended

Very quick service and extremely helpful staff

Productbeoordelingen

Datum van aankoop: 19/03/2022

0

Betrouwbare klant

Geverifieerd door Feefo

4 years ago

Brilliant

First class flooring and delivery cant fault it well worth the money

Chris

Sale Flooring Direct

4 years ago

We appreciate your feedback and are over the moon you are happy with your new floor!

Productbeoordelingen

Datum van aankoop: 14/03/2022

0

Sale Flooring Direct Beoordelingen

Kronotex Standard Plus 7mm Century Oak Grey 4V Laminate FlooringMeer beoordelingen van dit product (27)Productwebsite bekijkenShocking service with attitude

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Binyl Pro 8mm Moonslate Tile Effect 4V Waterproof Laminate FlooringMeer beoordelingen van dit product (14)Productwebsite bekijkenTrying to get out of accepting a return for an item they had increased ithe sale price of for no reason

Kronospan Herringbone 8mm Calais Oak 4V Laminate FlooringMeer beoordelingen van dit product (13)Productwebsite bekijkenThe product I bought was lovely! Just the company I have an issue with!

Kronotex Basic 6mm Trend Oak Grey Laminate FlooringMeer beoordelingen van dit product (64)Productwebsite bekijkenRubbish cheap faulty,had to take it back up

Binyl Pro 8mm Moonslate Tile Effect 4V Waterproof Laminate FlooringMeer beoordelingen van dit product (14)Productwebsite bekijkenFlooring good quality fitter said easy to install and delivery driver most helpful

Kronotex Basic 6mm Trend Oak Grey Laminate FlooringMeer beoordelingen van dit product (64)Productwebsite bekijkenbrilliant flooring and good prices

Kronospan Herringbone 8mm Calais Oak 4V Laminate FlooringMeer beoordelingen van dit product (13)Productwebsite bekijkenFlooring looks great ....

Binyl Pro 8mm Moonslate Tile Effect 4V Waterproof Laminate FlooringMeer beoordelingen van dit product (14)Productwebsite bekijkenGreat value and service highly recommend

Hoe worden Feefo-beoordelingen verzameld?

Wie kan een Feefo-beoordeling achterlaten?

Hoe verifiëren we beoordelingen?

Hoe gaan we om met nepbeoordelingen?