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We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

Ruby Group Beoordelingen | Klantenservicebeoordelingen voor https://www.feefo.com/reviews/ruby-group | Feefo

Alle 3,310 beoordelingen worden weergegeven

Andrew

Dorset

20 days ago

Ontevreden over levering

Wat Andrew zei over Ruby Group:

Good overall service

They resolved an issue amicably within 24 hours.

Datum van aankoop: 02/03/2024

David Luscombe

1 month ago

Tevreden over levering

Wat David Luscombe zei over Ruby Group:

Good quality and price.

Good communication and price. Gate turned up on time and looks well made.

Datum van aankoop: 31/12/2023

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your gate!
Please let us know if there is anything else we can help you with.

Many thanks again
Genei
Customer Support

Productbeoordelingen

Betrouwbare klant

1 month ago

Tevreden over levering

Wooden plank supply

Service & delivery was prompt and as promised.

Datum van aankoop: 22/02/2024

1 month ago

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your log lap timber
Please let us know if there is anything else we can help you with.

Many thanks again
Genei
Customer Support

Productbeoordelingen

Betrouwbare klant

1 month ago

Tevreden over levering

This order was delivered very quickly and in perfect condition.
All my other dealings have been excellent with Ruby

Datum van aankoop: 05/03/2024

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your Cedar Timber
Please let us know if there is anything else we can help you with.

Many thanks again
Genei
Customer Support

Productbeoordelingen

Sarah Brenton

1 month ago

Tevreden over levering

Wat Sarah Brenton zei over Ruby Group:

Excellent quality

Quality of panels excellent, although more expensive than other options - the benefit was being able to buy exact size so worth the premium,

Datum van aankoop: 04/03/2024

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your Panels
Please let us know if there is anything else we can help you with.

Many thanks again
Genei
Customer Support

Productbeoordelingen

Betrouwbare klant

1 month ago

Tevreden over levering

Wood

Excellent.

Datum van aankoop: 04/03/2024

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your corner trim.
Please let us know if there is anything else we can help you with.

Many thanks again
Genei
Customer Support

Productbeoordelingen

Harry Kelly

Portsmouth

1 month ago

Ontevreden over levering

Wat Harry Kelly zei over Ruby Group:

Customer service good, but wood was delivery very wet.

Customer service was very helpful

Datum van aankoop: 04/03/2024

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We are sorry that the wood arrived wet, please be assured that this will not impact the integrity of the wood.
Please let us know if there is anything else we can help you with.

Many thanks again
Genei
Customer Support

Betrouwbare klant

1 month ago

Ontevreden over levering

Good service

I didn’t receive a response to my email but otherwise ok.

Datum van aankoop: 03/03/2024

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your review. Your feedback means a lot to us. I am so sorry that you did not receive a response to your email. I can see that when you contacted us, we actioned the replacement for you without delay but unfortunately the reply was left in drafts. Please forgive this mistake and do let us know if there is anything else we can do for you!

Many thanks again
Genei

Productbeoordelingen

Betrouwbare klant

1 month ago

Ontevreden over levering

Terrible product at a high price

The product I received was sawn timber and we could not use it.
The advert said planned.
Cost money for nothing and is still sitting in our yard.
Avoid this company

Datum van aankoop: 04/03/2024

Productbeoordelingen

Peter Cavaciuti

1 month ago

Tevreden over levering

Wat Peter Cavaciuti zei over Ruby Group:

Great Service

Great service , responsive and knowledgable

Datum van aankoop: 03/03/2024

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your timber.
Please let us know if there is anything else we can help you with.

Many thanks again
Genei
Customer Support

Nog geen uitnodiging voor een beoordeling ontvangen?

Over Ruby Group

A family run timber, home and garden online store offering free nationwide delivery on all orders over £50! With our own fleet vans we are able to offer driver tracked and fast 1-5 day delivery.

Alles lezen

01409231763

Burdon Lane, Highampton, Beaworthy, Devon, EX21 5LX, United Kingdom

Alle media weergeven (194)

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Ruby Group Beoordelingen

Wellington Tongue & Groove Side gate (1.8m High) - 1200mm / Hinge from the RightNice gate and looks well made.Meer beoordelingen van dit product (23)Productwebsite bekijken

Loglap Treated Redwood 119mm x 21mm - 3.0mItems were exactly as promised and delivered on time.Meer beoordelingen van dit product (129)Productwebsite bekijken

6" x 1" Board - British Cedar - PlanedThe boards were what I would expect for the price and expect from British grown Cedar.Meer beoordelingen van dit product (20)Productwebsite bekijken

Cedar / Larch Slatted Fence Panels (Horizontal) - 2.1m / 1.5m / Larchexcellent quality and delivered quicklyMeer beoordelingen van dit product (1)Productwebsite bekijken

Free 15cm Sample - Corner Trim - Treated Scandinavian RedwoodExcellent. All is good,..Meer beoordelingen van dit product (12)Productwebsite bekijken

Large Deluxe Decking PlanterLovely well made planter.Meer beoordelingen van dit product (1)Productwebsite bekijken

6" x 1" Boards - Larch Home-Grown - SawnTerrible product would never buy from this company again. I own a cladding companyMeer beoordelingen van dit product (31)Productwebsite bekijken

Hoe worden Feefo-beoordelingen verzameld?

Wie kan een Feefo-beoordeling achterlaten?

Hoe verifiëren we beoordelingen?

Hoe gaan we om met nepbeoordelingen?