Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

Room to Grow Beoordelingen | Klantenservicebeoordelingen voor {{merchantUrl}} | Feefo

MA

Matthew

Geverifieerd door Feefo

Edinburgh

5 years ago

Geüploade media

Alle media weergeven (5)

Wat Matthew zei over Room to Grow:

Pretty happy

Took a while to build. Unfortunately several splits. Instructions didn’t include adding the top bunk board. Kids love it

Productbeoordelingen

Datum van aankoop: 30/08/2020

0

Betrouwbare klant

Geverifieerd door Feefo

5 years ago

Great product, great service.

The lad who delivered the items was very helpful and I was impressed with the quality of the product.

Anne

Room to Grow

5 years ago

Thank you for taking the time to leave feedback, it is really important to us to help us continually improve. Kind regards RTG

Productbeoordelingen

Datum van aankoop: 05/08/2020

0

Betrouwbare klant

Geverifieerd door Feefo

5 years ago

Friendly, helpful customer service

We are happy with our purchase. The bed is well made and our little boy loves it. The delivery went well and when I contacted customer services (I forgot to buy the mattress!) the lady was really...

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Anne

Room to Grow

5 years ago

Thank you for your feedback, we are thrilled you are happy with your new bed! Kind regards RTG

Productbeoordelingen

Datum van aankoop: 16/08/2020

0

Betrouwbare klant

Geverifieerd door Feefo

5 years ago

Not very pleased with the service.

The website was easy to use but I received no notification of delivery and there was no invoice or return label in the package. The bunk bed light came in the sort of box that I would have expected...

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Anne

Room to Grow

5 years ago

Hi, we are sorry you are disappointed with our service. You should receive an email confirmation of your order which states the delivery method. In this case, your light is sent by Royal Mail so we do not have a booking in service as we do with our furniture. We appreciate your comment regarding the returns label as there should have been one in your delivery and this feedback is very valuable to us to help us improve. Regarding the packaging, it is just a plain box so I am sorry it was not as you expected. Kind regards RTG

Productbeoordelingen

Datum van aankoop: 31/08/2020

0

MC

Michael Cooper

Geverifieerd door Feefo

London

5 years ago

Wat Michael Cooper zei over Room to Grow:

Good quality product

Easy to order, good delivery and excellent product

Productbeoordelingen

Datum van aankoop: 03/08/2020

0

SA

Sarah

Geverifieerd door Feefo

Potters Bar

5 years ago

Wat Sarah zei over Room to Grow:

Easy... speedy... great quality = happy customer

Great service. Very prompt from order to delivery. Exactly what’s needed!

Productbeoordelingen

Datum van aankoop: 24/07/2020

0

Betrouwbare klant

Geverifieerd door Feefo

5 years ago

Poor quality bed

The bed quality is not good, the paint is coming off in some places already.

Anne

Room to Grow

5 years ago

We are surprised to hear paint is coming off the bed, the support team will be in touch if you can please provide photos and we get replacement parts for you.

Productbeoordelingen

Datum van aankoop: 06/07/2020

0

Betrouwbare klant

Geverifieerd door Feefo

5 years ago

Good company

Easy to our base, a wait on the item I wanted. Still waiting on delivery to be arranged but the team have been great with communication, I'm hoping the item is as good as it looks and has good safe...

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Productbeoordelingen

Datum van aankoop: 28/07/2020

0

MJ

Marie Jones

Geverifieerd door Feefo

6 years ago

Wat Marie Jones zei over Room to Grow:

There were two incorrect parts in the flat pack. They arranged for new part

When there was a problem with an incorrect part they resolved it

Productbeoordelingen

Datum van aankoop: 04/07/2020

0

TA

tara andrews

Geverifieerd door Feefo

Birmingham

6 years ago

Wat tara andrews zei over Room to Grow:

Superb customer service, speedy delivery. The bunk bed is exactly what I wanted, great quality, straight forward to put together. The height between top and bottom is perfect. Highly recommend this...

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Productbeoordelingen

Datum van aankoop: 10/07/2020

0

Room to Grow Beoordelingen

Solitaire White Triple BunkbedMeer beoordelingen van dit product (4)Productwebsite bekijkenDue to splits as pictured

Eli Classic Cabin BedMeer beoordelingen van dit product (1)Productwebsite bekijkenWell packaged and comfortable. Toddler approves.

Eli A Cabin Bed - BlueMeer beoordelingen van dit product (1)Productwebsite bekijkenWell made bed. Our little boy loves it.

White Clip on Bendy Bunk LightMeer beoordelingen van dit product (8)Productwebsite bekijkenThe light looked very smart but it came in a box which looked as though it came from a Pound Shoo

Midi Gaming Set up DeskMeer beoordelingen van dit product (1)Productwebsite bekijkenExcellent product, good service

Luxury 100% Cotton Large Single Fitted Sheet 90x200cmMeer beoordelingen van dit product (2)Productwebsite bekijkenSoft & fits well. Is what us says it is.

Pillow ProtectorMeer beoordelingen van dit product (1)Productwebsite bekijkenone side (that is against the pillow) is quite waxy. That’s fine though. It’s not crinkly/wrinkly/noisy/hard etc. I assume it’s breathable etc still as My son doesn’t seem sweatier or anything. Once...Meer lezen

Stompa CK Day Bed With Underbed drawersMeer beoordelingen van dit product (2)Productwebsite bekijkenThe bed quality is not good

Stompa S Flex Airflow Foam Mattress 90x190cmMeer beoordelingen van dit product (4)Productwebsite bekijkenBeen ok so far, we’ll see how it lasts

Jubilee Chunky Bunk Bed in Soft GreyMeer beoordelingen van dit product (1)Productwebsite bekijkenGreat company good communication, waiting in delivery so unsure yet if item is as good as it looks, but fingers crossed!

Jubilee Hook on Shelf - Soft GreyMeer beoordelingen van dit product (6)Productwebsite bekijkenItem looks good not arrived yet but hopefully will be good.

Mont Blanc HighsleeperMeer beoordelingen van dit product (1)Productwebsite bekijkenGood solid bed, shame one of the parts was wrong and it took a week to get the right ones

Solitaire White Triple BunkbedMeer beoordelingen van dit product (4)Productwebsite bekijkenGreat quality and spacious between bunks. Perfect for kids and teenagers.

Hoe worden Feefo-beoordelingen verzameld?

Wie kan een Feefo-beoordeling achterlaten?

Hoe verifiëren we beoordelingen?

Hoe gaan we om met nepbeoordelingen?