Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

Rointe UK Beoordelingen

Betrouwbare klant

Geverifieerd door Feefo

5 months ago

New Rointe purchase not working

I have not received any service yet I just sent a mail saying I have a problem with my newly purchased Rointe Neo towel heater

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KR

KRIW1200RAD4

Geverifieerd door Feefo

GBR

6 months ago

Wat KRIW1200RAD4 zei over Rointe UK:

Helpful prompt advice

The customer care were very helpful in dealing with my issue and acted promptly to resolve that issue. I’m very grateful.

Customer Service

Rointe UK

6 months ago

Thank you very much for your review! We appreciate you sharing your experience with us. If you have any further questions, please contact our technical support team at support@rointe.co.uk or 0203 3215 929 so that we can assist you. Thank you! Your rointe.com team

0

Betrouwbare klant

Geverifieerd door Feefo

6 months ago

Helpful service.

Customer Service

Rointe UK

6 months ago

Thank you very much for your review! We appreciate you sharing your experience with us. If you have any further questions, please contact our technical support team at support@rointe.co.uk or 0203 3215 929 so that we can assist you. Thank you! Your rointe.com team

0

Betrouwbare klant

Geverifieerd door Feefo

6 months ago

Great Service

Great service and easy to use. Recommended!

Customer Service

Rointe UK

6 months ago

Thank you very much for your review! We appreciate you sharing your experience with us. If you have any further questions, please contact our technical support team at support@rointe.co.uk or 0203 3215 929 so that we can assist you. Thank you! Your rointe.com team

0

Betrouwbare klant

Geverifieerd door Feefo

6 months ago

Prompt and helpful support

All of my queries about my new Rointe radiators and their warranties have been answered very promptly and helpfully by Rointe Support.

Customer Service

Rointe UK

6 months ago

Thank you very much for your review! We appreciate you sharing your experience with us. If you have any further questions, please contact our technical support team at support@rointe.co.uk or 0203 3215 929 so that we can assist you. Thank you! Your rointe.com team

0

SR

SRI1000RADC3

Geverifieerd door Feefo

GBR

6 months ago

Wat SRI1000RADC3 zei over Rointe UK:

Sygma radiator is great

Not had to deal with them yet but assuming they are good

Customer Service

Rointe UK

6 months ago

Thank you very much for your review! We appreciate you sharing your experience with us. If you have any further questions, please contact our technical support team at support@rointe.co.uk or 0203 3215 929 so that we can assist you. Thank you! Your rointe.com team

0

Betrouwbare klant

Geverifieerd door Feefo

7 months ago

Perfect, friendly and professional service

Customer Service

Rointe UK

6 months ago

Thank you very much for your review! We appreciate you sharing your experience with us. If you have any further questions, please contact our technical support team at support@rointe.co.uk or 0203 3215 929 so that we can assist you. Thank you! Your rointe.com team

0

Betrouwbare klant

Geverifieerd door Feefo

7 months ago

Excellent

Good

Customer Service

Rointe UK

6 months ago

Thank you very much for your review! We appreciate you sharing your experience with us. If you have any further questions, please contact our technical support team at support@rointe.co.uk or 0203 3215 929 so that we can assist you. Thank you! Your rointe.com team

0

KB

KRIW0600RAD4 (Bruce)

Geverifieerd door Feefo

GBR

7 months ago

Wat KRIW0600RAD4 (Bruce) zei over Rointe UK:

Rointe Customer Service

Excellent service. Rointe didn’t dispute my claim and arranged for a new radiator to be delivered and the defective radiator to be collected all within 36 hrs. Great service 👍

Customer Service

Rointe UK

6 months ago

Thank you very much for your review! We appreciate you sharing your experience with us. If you have any further questions, please contact our technical support team at support@rointe.co.uk or 0203 3215 929 so that we can assist you. Thank you! Your rointe.com team

0

KR

KRIW1200RAD4

Geverifieerd door Feefo

GBR

7 months ago

Wat KRIW1200RAD4 zei over Rointe UK:

Don't fall for the wi-fi and AI functions, they don't work

Again I am scoring for the overall experience. The app keeps disconnecting so really a manual radiator. The whole wi-fi and AI in the advert is a scam, as it doesn't work properly for me.

Customer Service

Rointe UK

6 months ago

Good morning. We deeply regret that you had this negative experience and would like to resolve it as soon as possible. Unfortunately, we could not identify any incident in our system that corresponds with the details you provided. Therefore, our Technical Support team will contact you shortly to request any information needed to resolve this issue. If you prefer, you may also contact us via email at support@rointe.co.uk or by phone at 0203 3215 929. Thank you! Your rointe.com team

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