Efficient electric heating solutions for warmth and comfort. Specialists in electric radiators, towel rails and water heaters.
Service
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beoordelingen in het afgelopen jaar
Alle 2,649 beoordelingen worden weergegeven
VC
Verified Customer
Geverifieerd door Feefo
8 years ago
Wat Verified Customer zei over Rointe UK:
The Website for registering is very good, the help line is very fast and efficient, well done. The products are first rate and second to none, my wife and I are now more than ready for the coming...
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Rointe Heating UK
Rointe UK
8 years ago
Thanks very much for your lovely review. We're very grateful you've taken the time to leave us your feedback and we hope you enjoy your new Rointe heating system! If there's any further assistance we can help you with, please don't hesitate to call us on 0203 321 5929.
Kind Regards,
The Rointe UK team
0
Delen
VC
Verified Customer
Geverifieerd door Feefo
8 years ago
Wat Verified Customer zei over Rointe UK:
Bad experience
Print the details of the radiator properly so that it can be read by the purchaser.
Rointe Heating UK
Rointe UK
8 years ago
Thanks for your review. We're sorry you have experienced difficulty with the product manual. We are in the process of updating these into a more user friendly format, but thank you for bringing it to our attention. If there's anything we can do to help you with your Rointe heating system, please don't hesitate to contact us on 0203 321 5929.
Kind Regards,
The Rointe UK team
0
Delen
VC
Verified Customer
Geverifieerd door Feefo
8 years ago
Wat Verified Customer zei over Rointe UK:
A good quality product.
Efficient and speedy.
0
Delen
VC
Verified Customer
Geverifieerd door Feefo
Christchurch Dorset
8 years ago
Wat Verified Customer zei over Rointe UK:
Did not use only had to phone as your website would not allow the reference number to register purchase
Rointe Heating UK
Rointe UK
8 years ago
Thank you for your review. We're sorry about the difficulty you have experienced with registering your product. Hopefully this is now sorted?
Kind Regards,
The Rointe UK team
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
8 years ago
Poor service all round. App/WiFi very poor.
Awful. Product won't connect to WiFi. Technical people didn't have a clue and stopped returning calls as they gave up. Poor security too. Not worth the money, app crashes every time. Connectivity and...
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Rointe Heating UK
Rointe UK
8 years ago
Thanks for your honest feedback. We're sorry for the difficulty you are experiencing. This is an unusual occurrence for us. After talking to our Technical team they have already advised that you need to change one setting in your router so the radiators can pair and connect. Once they have connected, you can change your router setting back to the original one and the radiators will still be connected. This will solve the problems connecting the radiator. If you'd like you can give us a call on 0203 321 5929, and we can talk you through the steps again.
In terms of the app, we are releasing a new version of the app by November 2018.
Kind Regards,
The Rointe UK team
0
Delen
VC
Verified Customer
Geverifieerd door Feefo
8 years ago
Wat Verified Customer zei over Rointe UK:
Lovely and warm!
Heaters look smart. Installed in a day - no mess. Office has never been so warm!
Rointe Heating UK
Rointe UK
8 years ago
Thanks very much for your feedback. We appreciate your comments. If you need further assistance with your system, then please don't hesitate to contact us on 0203 321 5929.
Kind Regards,
The Rointe UK team
0
Delen
VC
Verified Customer
Geverifieerd door Feefo
8 years ago
Wat Verified Customer zei over Rointe UK:
Delighted with heaters
These heater are amazing they heat my house up so fast and I am saving loads on my electricity bills. They looks so nice and I am always getting told how nice they look. I have recommended them to a...
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0
Delen
Betrouwbare klant
Geverifieerd door Feefo
8 years ago
Economical smart looking heaters
Would definitely recommend these heaters, they look a lot smarter than the old type storage heaters. Have their own indiviual controls so can set each heater at different temperatures etc. More...
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Rointe Heating UK
Rointe UK
8 years ago
Thanks very much for your review. We're delighted you're happy with your new heating system. If there's anything else we can help you with in the future, please just let us know by calling 0203 321 5929.
Kind Regards,
The Rointe UK team
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
8 years ago
I’m actually rating the yesss electrical shop in peterborough. Guys from this store suggested rointe heaters. Only had it for few days can’t see any faults with it yet.
Rointe Heating UK
Rointe UK
8 years ago
Thanks very much for your feedback. YESSS Electrical are one of our trusted wholesalers and we're delighted you're happy with the service you have received from them. We hope you enjoy your new heating system, but if there's anything else we can help you with then please get in touch on 0203 321 5929.
Kind Regards,
The Rointe UK team
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
8 years ago
A+ service
Rointe customer service couldn't have been more helpful before my purchase. The Rointe Delta radiator in the lounge looks like a work of art compared to the storage heater it replaced! Looking...
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Rointe Heating UK
Rointe UK
8 years ago
Thanks very much for your review. We hope you enjoy your new radiators, but if you need further assistance please don't hesitate to contact us at any time.
Rointe are a trusted manufacturer of electric solutions for space and water heating. We provide technologically advanced, energy-efficient systems that create comfortable homes without excessive consumption or unnecessary costs.
Specialists in easy to install, smart electric radiators, towel rails, unvented water heaters and heat pumps, alongside underfloor heating.
We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.
Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
Rointe are a trusted manufacturer of electric solutions for space and water heating. We provide technologically advanced, energy-efficient systems that create comfortable homes without excessive consumption or unnecessary costs.
Specialists in easy to install, smart electric radiators, towel rails, unvented water heaters and heat pumps, alongside underfloor heating.