Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

Rointe UK Beoordelingen

Alle 2,655 beoordelingen worden weergegeven

Betrouwbare klant

Geverifieerd door Feefo

7 years ago

Great service. Great product.

Great customer service. The sales assistant was brilliant - so helpful and knowledgeable. Would definitely recommend.

Customer Service

Rointe UK

7 years ago

Thanks for your review. We're delighted you're happy with your Rointe heating system. If you need further assistance, please contact our Support team on 0203 321 5929. Kind Regards, Rointe UK

Verified Customer

Geverifieerd door Feefo

7 years ago

Wat Verified Customer zei over Rointe UK:

Very Good service

Customer Service

Rointe UK

7 years ago

Thanks for your review. We're delighted you're happy with your Rointe heating system. If you need further assistance, please contact our Support team on 0203 321 5929. Kind Regards, Rointe UK

Betrouwbare klant

Geverifieerd door Feefo

7 years ago

Geüploade media

Alle media weergeven (1)

Happy to be warm and Green.

No modern central heating system until now.... We bought 20 radiators, one needed to be returned and this was done with no problem at all, arrangements made for immediate replacement - it arrived...

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Customer Service

Rointe UK

7 years ago

Thank you for your review. We really appreciate your feedback and are sorry for any inconvenience caused by the faulty radiator. If you have any further questions, please don't hesitate to contact our Technical Support team on 0203 321 5929. Kind Regards,Laura

Betrouwbare klant

Geverifieerd door Feefo

7 years ago

I tried to enter the ref. code DIW1600RAD, but your system says does not exist. Also these 2 large radiators do no have metal stickers with serial numbers, now boxes are thrown away missing serial...

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Customer Service

Rointe UK

7 years ago

Thanks for your feedback. We're sorry you've had problems with our website. We are working on a new one, which will help alleviate problems with registering your products. In the meantime, please keep proof of purchase in order to validate your guarantee. The serial numbers will not be in the radiator control panels, they are only located on the metal stickers that come with the product. If you keep proof of purchase, this should be enough for our Technical Support team to help you, in case of any problems. Kind Regards, Rointe UK

Betrouwbare klant

Geverifieerd door Feefo

7 years ago

Great, I would buy again

Really good heaters, very quick and easy to install and looks great. Simple to use and low on use of electric use.

Customer Service

Rointe UK

7 years ago

Thanks very much for your feedback. We're delighted you're happy with your Rointe heating system. If you have any questions, or need help please contact our Technical Support team on 0203 321 5929. Kind Regards, Rointe UK

Verified Customer

Geverifieerd door Feefo

7 years ago

Wat Verified Customer zei over Rointe UK:

Good product

Customer Service

Rointe UK

7 years ago

Thanks for your review. If you need further assistance with your Rointe heating product, please don't hesitate to contact our Support team on 0203 321 5929. Kind Regards Rointe UK

Betrouwbare klant

Geverifieerd door Feefo

7 years ago

Super fast heaters, slim build and modern

Customer Service

Rointe UK

7 years ago

Thanks for your feedback. If you need further assistance with your Rointe heating system, please don't hesitate to contact us on 0203 321 5929. Kind Regards, Laura

Betrouwbare klant

Geverifieerd door Feefo

7 years ago

Does what it says on the tin.

Great service but UX on the website wasn't very good. Warn people they need the invoice on the slip.

Customer Service

Rointe UK

7 years ago

Thanks very much for your review. We appreciate your feedback and will pass your comments onto the relevant team for consideration on the website and invoice. Kind Regards, Rointe UK

Betrouwbare klant

Geverifieerd door Feefo

7 years ago

They’re very good and I will recommend all my family to buy.

Customer Service

Rointe UK

7 years ago

Thanks very much for your review and comments. We're delighted you're happy with your new Rointe heating system. If you require further assistance with your product, please contact our Technical Support team on 0203 321 5929. Kind Regards, Rointe UK

Betrouwbare klant

Geverifieerd door Feefo

7 years ago

I would recomend

installer very efficient pleasant and no mess he explained heating well I have tried to register heaters on line 3 off the heaters kept coming back saying incorrect I have checked the numbers several...

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Customer Service

Rointe UK

7 years ago

Thanks for your feedback. We're sorry you're having difficulty registering your products and apologise for the inconvenience. We are aware of issues with this process and are working on a new website, coming soon, to allevaite these problems. In the meantime, please can you send an email to marketing@rointe.com with your name, address, email, product references and serial numbers that need to be registered. We can then manually add them to your account online. If you have any queries, please don't hesitate to contact 0203 321 5929. Kind Regards, Rointe UK

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