Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

Rointe UK Beoordelingen

Alle 2,649 beoordelingen worden weergegeven

stewarttennant

Geverifieerd door Feefo

2 years ago

Wat stewarttennant zei over Rointe UK:

Bathroom towel rail

Excellent quality with good instructions and easy warranty registration

Customer Service

Rointe UK

2 years ago

Hello! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Have a nice day!

veronicajeanthomas

Geverifieerd door Feefo

2 years ago

Wat veronicajeanthomas zei over Rointe UK:

Fast efficient heat fully controlable with the wifi, would certainly recomm

Efficient and helpful,

Customer Service

Rointe UK

2 years ago

Hello Veronica, we appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Have a nice day!

daveryland

Geverifieerd door Feefo

2 years ago

Wat daveryland zei over Rointe UK:

Excellent

Excellent product and service from Rointe.

Customer Service

Rointe UK

2 years ago

Thank you very much for your review! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Thank you!

Betrouwbare klant

Geverifieerd door Feefo

2 years ago

Quality looks excellent

Purchased through local retailer, excellent service

Customer Service

Rointe UK

2 years ago

Betrouwbare klant

Geverifieerd door Feefo

2 years ago

Bought from heater shop. Less than 24 hours from purchase it was at our home.

Customer Service

Rointe UK

2 years ago

Thank you so much! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Thank you!

Betrouwbare klant

Geverifieerd door Feefo

2 years ago

Excellent quality, well made, low on electric usage, effective and efficient

Customer Service

Rointe UK

2 years ago

Thank you so much for your review! We appreciate hearing about your experience with our products. If you have any questions, please do not hesitate to contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Thank you!

emctaggart

Geverifieerd door Feefo

Scotland/west coast.

2 years ago

Wat emctaggart zei over Rointe UK:

background warmth without any hassle.

I purchased the Rointe heaters on the recommendation of my daughter who had already installed hers in West Yorkshire. I live in the exposed and windy west coast of Scotland and have spent years, and...

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Customer Service

Rointe UK

2 years ago

johnsmith

Geverifieerd door Feefo

Jersey, Channel Islands

2 years ago

Wat johnsmith zei over Rointe UK:

great product but not perfect (wifi). registration process appalling.

Radiators are great but I have only been able to connect to one of them by wifi. Rang your helpline but they were only able to suggest altering our router settings. I was concerned that could impact...

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Customer Service

Rointe UK

2 years ago

Good Morning! Thank you so much for your review. We've sent your case to our support team, they will contact you again. We would like to solve your problem of connectivity. The serial number registration helps us to identify your product quicker so that we can solve your problem as soon as possible. If you have any question you can contact our technical support team at 0203 321 5929 or support@rointe.co.uk Have a nice day!

Customer Service

Rointe UK

2 years ago

Good morning, we are sorry for the inconvenience you have had in pairing the devices. It is possible that you have misunderstood the instructions given by our technical support regarding the configuration of your router. Our devices work with a 2.4Ghz network and we do not guarantee pairing with a 5Ghz network. The routers work with both networks simultaneously, but sometimes both have the same name and we ask you to differentiate the networks to make sure you are connected to the correct one. However, if you would like a specialist to review all the details of your case, you can contact us at gestion.qos@rointe.com As far as the length of the serial numbers is concerned, the regulations state that this has to be the case, so there is nothing we can do about it.

johnsmith

2 years ago

Hi Hope I can explain myself sufficiently well. Wi-fi is a mesh system using 2.4 and 5Ghz simultaneously I have three D series radiators, two in the kitchen, one in the hall. The first radiator in the kitchen connected to wi-fi easily and uses the 2.4Ghz network automatically. I have never been able to connect either of the other two radiators. This morning I switched off the 5Ghz network and attempted to connect the radiator in the hall. I switched off the other two radiators just in case I was picking up wi-fi from one of the other two radiators (if this is even possible?). I can log into the network from the radiator in question and I get the message "Linked device/Waiting Config" on the radiator screen. Shortly thereafter the wi-fi link drops "no internet connection" and the radiator screen remains as above. Before doing any of this I rebooted the mesh system, switched the hall radiator off and on and likewise my iPad and iPhone (I tried both). Anything else I can try? Thanks

Betrouwbare klant

Geverifieerd door Feefo

2 years ago

Excellent customer service response.

Great response from customer service team. Resolved a problem with my Belize radiator really quickly, sending a replacement model without any fuss. Definitely worth registering your product online...

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Customer Service

Rointe UK

2 years ago

Thank you so much for your review. Please, if you have any question contact our technical support team at 0203 321 5929 or support@rointe.co.uk Have a nice day!

Betrouwbare klant

Geverifieerd door Feefo

2 years ago

It was easy to add radiator to my previous purchases on the website

Customer Service

Rointe UK

2 years ago

Thank you so much for your review. Please, if you have any question contact our technical support team at 0203 321 5929 or support@rointe.co.uk Have a nice day!

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