Great service from initial contact, installation and after sales. Everyone was so friendly and helpful.
Productbeoordelingen
Datum van aankoop: 05/02/2019
0
Delen
KS
Karl Simmons
Geverifieerd door Feefo
7 years ago
Wat Karl Simmons zei over Roché Awnings:
Wiring was not properly surveyed and so at this point our awing still does not work the fitters dropped the mounting bracket which very heavy damaging our patio and window frame. Accidents happen but...
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Jamie
Roché Awnings
7 years ago
Thank you for time on the phone and sorry again for the issues you've faced. As discussed, we will do our best to get this resolved for you as soon as possible so that you can start using your awning. Please do let me know if there is anything else we can do to assist in the meantime. Jamie, Customer Care.
Productbeoordelingen
Jamie
Roché Awnings
7 years ago
Thank you for the feedback and I'm glad to hear the overall process was good for you. We do appreciate that the price increase from our suppliers Markilux can come as a surprise. We try our best to provide notice of this in advance so that you aren't effected, but appreciate more notice could of been provided in this case, and this is something we will look in to. Jamie, Customer Care
Quick and efficient. Accommodated our different requests and were professional in their approach and explanations.
Jamie
Roché Awnings
7 years ago
Thank you for the great review! I have passed your comments on to our team and look forward to helping you again in the future. Jamie, Customer Care
Productbeoordelingen
Jamie
Roché Awnings
7 years ago
Great to hear that the Markilux 6000 is exceeding your expectations. Hopefully it helps you make the most of the Summer months! Jamie, Customer Care
Datum van aankoop: 14/02/2019
0
Delen
FO
Ford
Geverifieerd door Feefo
7 years ago
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Alle media weergeven (1)
Wat Ford zei over Roché Awnings:
pre installation service was excellent installation start on appointed date and even through one set of wall brackets were missing we were having two awnings installed the missing bracket were...
The initial visit to asses our needs was very good. The salesman was very knowledgeable and discussed several options to give us the best solution. We visited the factory - staff were again helpful...
Roché Awnings are a superb company to deal with. We purchased our Markilux awning over 2 years ago and needed to have it removed / refitted while work was being done on our house. The service we...
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Productbeoordelingen
Datum van aankoop: 22/10/2018
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
7 years ago
A difficult project well carried out. They look and work well.
Jamie
Roché Awnings
7 years ago
Thank you for the kind review. Glad to hear everything is working well!
Roché Systems is an established company offering a range of quality awnings and glass rooms available to domestic and commercial clients throughout the UK.
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We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
Roché Systems is an established company offering a range of quality awnings and glass rooms available to domestic and commercial clients throughout the UK.