The service was ok. Food was ok but more variety is needed. Maybe have different food each day on the buffet. Also more beach chairs would be useful. Lots of people went without chairs. Mini fridge...
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Customer Service
Redtag.ca
9 months ago
Thank you for providing a review. We are sorry to hear you encountered any upset while on vacation. This forum is to rate your experience with our agency. If you require any assistance while in destination, please speak with the local destination representative and hotel management so they have the opportunity to address your concerns in destination. If you are not able to resolve your concerns with the local destination representative and hotel management, please feel free to contact us at customerservice@redlabelvacations.com with a detailed account of what transpired in destination. Thank you again as we appreciate you taking the time to share your feedback.
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Delen
MH
MR TODD HARRIS
Geverifieerd door Feefo
CAN
9 months ago
Wat MR TODD HARRIS zei over Redtag.ca:
Excited for vacation
Easy and convenient transaction. Was very pleased and will most definitely use their services again in the future!
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Delen
ML
MS YUJUAN LI
Geverifieerd door Feefo
9 months ago
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
9 months ago
Disappointed
Was on hold for 2 hours so missed getting deal offered. Had to book online and when we ran into issues and were finally able to speak to someone, they said that's the problem when you book yourself....
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Customer Service
Redtag.ca
9 months ago
Thank you for taking the time to provide a review. We are committed to providing outstanding service in all areas of our operation. Employee performance is something which we feel intensely strong about and apologize if the service fell below our usual excellent standards. Our records show the agent provided you alternative options and offered to assist you in booking over the phone. All rates and availability are solely determined by the airlines. Prices do fluctuate and as you will hopefully concur, this is an area where we have absolutely no control. Please feel confident, we do value your business and assure you of our very best intentions at all times. For any assistance with your reservation please contact 1-866-573-3824.
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Delen
MJ
MS ANGELA Christine JANSEN
Geverifieerd door Feefo
CAN
9 months ago
Wat MS ANGELA Christine JANSEN zei over Redtag.ca:
Paradise Found. Quick ,easy and in minutes your trip is booked.
Online No issues.
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MT
MRS BRUNA Maria POZZEBON TOBON
Geverifieerd door Feefo
9 months ago
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
9 months ago
It’s easy and fast . Everyone should be able to use this service easily.
0
Delen
MW
MS LUCY Joy Francis GALLANT WELCHER
Geverifieerd door Feefo
9 months ago
Wat MS LUCY Joy Francis GALLANT WELCHER zei over Redtag.ca:
I had to pay $113 because I messed up one letter on a name on the booking. I don’t think I should’ve had to pay that much for a mistake. It was annoying.
Customer Service
Redtag.ca
9 months ago
Thank you for taking the time to provide a review. We are sorry to hear you experienced any upset with your recent reservation. Please note, when booking online, you must agree to our Terms & Conditions in order to confirm the reservation. The Terms & Conditions stated the agency fees applicable for any change, cancellation, or correction. Please feel confident, we do value your business and assure you of our very best intentions at all times. For any assistance with your reservation please contact our office at 1-866-573-3824
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Delen
MK
MRS JENNIFER Lynn CHARBONNEAU KANE
Geverifieerd door Feefo
CAN
9 months ago
Wat MRS JENNIFER Lynn CHARBONNEAU KANE zei over Redtag.ca:
I didn't receive any service I booked it all my cell phone line. I was looking for a holiday getaway and the resort I was looking at at other agencies had times that I did not like for departure. Red...
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MC
MR. JASON WALTER CLEMENTS
Geverifieerd door Feefo
9 months ago
Customer Service
Redtag.ca
9 months ago
Thank you for providing a review. We are committed to providing outstanding service in all areas of our operation. Our records show your reservation was booked online. If there is anything we could have done better to receive a 5* rating please let us know at customerservice@redlabelvacations.com. Thank you again as we appreciate you taking the time to share your feedback.
Onze onafhankelijke prijzen erkennen de topmerken op het gebied van klantenservice. De winnaars worden bepaald op basis van de beoordelingen die ze van hun klanten krijgen.
We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.
Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
