I tried booking with a third party credit card. Just to find out this is not possible with redtag. This part of customer service needs improvement.
Deborah
Redtag.ca
8 years ago
Hello Anthony, thank you for taking the time to rate the service. We do not accept third party credit cards. If you wish to book we will accept e-transfers and direct deposits (cash only). Please contact us at 1-866-873-3824 to proceed with your reservation.
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Delen
TC
Trusted Customer
8 years ago
Wat Trusted Customer zei over Redtag.ca:
The agent we worked with was knowledgeable and since we knew exactly what we wanted to book it was a fairly easy process albeit it was slower than the receive we normally receive with other travel...
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Delen
TC
Trusted Customer
8 years ago
Wat Trusted Customer zei over Redtag.ca:
quick response when I called.
all inclusive pakage
to punta cana.
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Delen
TC
Trusted Customer
8 years ago
Wat Trusted Customer zei over Redtag.ca:
Tres tres bon service.
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Delen
Betrouwbare klant
8 years ago
I have used Redtag several times before & they continue to provide quick efficient service
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Delen
TC
Trusted Customer
8 years ago
Wat Trusted Customer zei over Redtag.ca:
Nervous about the hole deal
I am still awaiting confirmation of booking after 4 days, there was no seating plan to choose from
Deborah
Redtag.ca
8 years ago
Hello Linda. Thank you for taking the time to rate the service received as we are always looking for ways to improve our service.Upon reviewing your reservation our records show you booked online March 09, 2018 and received a Client Statement confirming your reservation the same day.If there is something we have missed that we can assist with please provide any additional comments to customerservice@redtag.ca Also, if you are interested in seeing if the airline have seats available to pre-book, or have any other questions, please contact us at 1-866-873-3824 Thank you for booking with us and we look forward to assisting with any of your travel needs.
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Delen
TC
Trusted Customer
8 years ago
Wat Trusted Customer zei over Redtag.ca:
Excellent customer service with Srini Subbaratnam!
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Delen
TC
Trusted Customer
8 years ago
Wat Trusted Customer zei over Redtag.ca:
They did a good job no mistakes I'm happy with the job they did
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Delen
Betrouwbare klant
8 years ago
Poor Service from call centre
Placed order online and got an email saying that it was being reviewed as I used my credit card to purchase a ticket for my girlfriend. I have previously booked twice with red tag before for trips...
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Deborah
Redtag.ca
8 years ago
We apologize for any misunderstanding. Your past bookings were in a different system which Diana did not see. Our company policy is that we do not accept third party credit cards. As you had booked with our agency previously we authorized that your reservation could be processed. If there are any other ways that we can serve you better at this time or in the future please let us know at customerservice@redtag.ca. Thank you once again for your business, and we will look forward to serving you again in the future.
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Delen
TC
Trusted Customer
8 years ago
Wat Trusted Customer zei over Redtag.ca:
I always use red tag save a load of money and have never had a problem
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