Overall good booking experience..I did feel that the travel insurance was offered to me at the highest rate possible...if I hadn’t questioned it and looked it up prior to booking I wouldn’t have been...
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0
Delen
Betrouwbare klant
8 years ago
very easy to book :))
0
Delen
TC
Trusted Customer
8 years ago
Wat Trusted Customer zei over Redtag.ca:
Great customer service
Judith ext 2004 was very nice and helpful booking my vacation.
0
Delen
TC
Trusted Customer
8 years ago
Wat Trusted Customer zei over Redtag.ca:
Credit card usage
it is ridiculous that you did not accept my Mastercard for my YYZ-DEL tickets. As such I lost $40 C/T money. You could have asked some security questions to make sure the card was fake.
Deborah
Redtag.ca
8 years ago
Thank you for providing a review. Please be assured it was never our intention to cause you any inconvenience or upset as we value your business. Due to an increasing volume of disputed bookings we reserve the right to only accept cash payments in person or, via electronic bank transfer.
0
Delen
Betrouwbare klant
8 years ago
Competitive prices
Yes I will buy again and recommend it
0
Delen
Betrouwbare klant
8 years ago
excellent experience
Has a simple interface with information layed out in a fashion that gives quick access.
0
Delen
Betrouwbare klant
8 years ago
Meh
Price was lowered the day after we booked which *****. Not super mobile friendly. Emailed some questions and the response wasn't super friendly. Wasn't able to see different flight options even from...
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Deborah
Redtag.ca
8 years ago
Thank you for taking the time to provide a review. We can appreciate the frustration of seeing the price drop after confirming your reservation. Prices and are determined by the tour operators, airlines and cruise lines and we have no control over their pricing, or availability. We are committed to providing outstanding service in all areas of our operation. Employee performance is something we feel strong about. We are sorry if you felt the response was not super friendly as that was not her intention. In regards to not being mobile friendly we have notified our IT department and can assure you any necessary changes will be made. For any assistance with your reservation please contact our offices at 1-866-873-3824
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Delen
TC
Trusted Customer
8 years ago
Wat Trusted Customer zei over Redtag.ca:
Excellent efficient service.
I was very happy with the service provided by Paula Capola. I have dealt with her on several occasions and she always served our needs well. The resorts she suggests are very nice. She gives options...
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0
Delen
TC
Trusted Customer
8 years ago
Wat Trusted Customer zei over Redtag.ca:
Quick booking experience with little to no issues
0
Delen
TC
Trusted Customer
8 years ago
Wat Trusted Customer zei over Redtag.ca:
Above and beyond
I received exceptional customer service. Could not ask for a better customer experience.
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