I thought the online process was easy and efficient and overall excellent. I did not expect a customer service representative to reach out to me ... which they did as a follow up to my online...
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Delen
Betrouwbare klant
8 years ago
website was easy to use
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Delen
TC
Trusted Customer
8 years ago
Wat Trusted Customer zei over Redtag.ca:
Would be nice if when prices go down it was advertised. I paid and then 6 hours later it dropped by 70 dollars a person.
Deborah
Redtag.ca
8 years ago
Thank you for your feedback regarding the pricing of your vacation. Pricing of travel, whether a vacation package or air only reservation, can be very fluid and we appreciate how frustrating this can be for passengers who have already confirmed their vacation prior to a price drop. Please bear in mind all rates are solely determined by the tour operators and airlines involved and their terms and conditions stipulate that rates will not be adjusted (increased or decreased) once confirmed. Prices do fluctuate and as you will hopefully concur, this is an area where we have absolutely no control. Please feel confident, we do value your business and assure you of our very best intentions at all times.
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Delen
Betrouwbare klant
8 years ago
Really happy I decided to call red tag's service desk. Elena was very quick in finding the right booking for me plus I got lower than ever price comparing to online searches.
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Delen
TC
Trusted Customer
8 years ago
Wat Trusted Customer zei over Redtag.ca:
Good service
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Delen
Betrouwbare klant
8 years ago
Easy and quick
Booked our honeymoon through redtag. This is our 2nd time booking through this site, and would use it again. Booking was quick, and easy. Looking forward to our 2 week honeymoon to Mexico!
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Delen
TC
Trusted Customer
8 years ago
Wat Trusted Customer zei over Redtag.ca:
Contacted me to let me know that there are restrictions when travelling to Cuba through the United States. Where polite and courteous. Allowed me to cancel the ticket and rebook.
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Delen
Betrouwbare klant
8 years ago
Excellent Service
Service is great!! Srini knows what he is doing. He is always helpful. Emails confirmations are sent immediately and all emails are answered in a timely fashion. Seat selection is an offered service...
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Delen
Betrouwbare klant
8 years ago
We booked a group of 5 people, with Paula #2020 made it easy and fast
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Delen
TC
Trusted Customer
8 years ago
Wat Trusted Customer zei over Redtag.ca:
There was an issue with with online booking and sherry helped me
She was great! Very helpful #5845 maybe lol
Deborah
Redtag.ca
8 years ago
Thank you for taking the time to provide a review on your experience. We are committed to providing outstanding service in all areas of our operation. Employee performance is something which we feel intensely strong about. We are very happy to hear that your experience reflects what we strive for in customer satisfaction. Is there anything we could have done better to receive a 5* rating? Please feel free to contact us at customerservice@redtag.ca with any further comments about your experience. Thank you again as we appreciate you taking the time to share your feedback.
Onze onafhankelijke prijzen erkennen de topmerken op het gebied van klantenservice. De winnaars worden bepaald op basis van de beoordelingen die ze van hun klanten krijgen.
We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.
Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
