Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

RAC Breakdown Cover Beoordelingen | Klantenservicebeoordelingen voor {{merchantUrl}} | Feefo

Betrouwbare klant

Geverifieerd door Feefo

5 years ago

Cowboys!

by not automatically renewing expensive policies

Productbeoordelingen

Datum van aankoop: 02/09/2016

7

MG

Mr S Gardner

Geverifieerd door Feefo

6 years ago

Wat Mr S Gardner zei over RAC Breakdown Cover:

Ripped off by auto renew

Ripped off by Auto renew alongside me taking out a policy. 1st Year was perfect at about £90. Then without my consent Rac auto-renewed my policy at a £27.50 a month(£330) per year. Along side that I...

Meer lezen

Productbeoordelingen

Datum van aankoop: 27/11/2019

6

Betrouwbare klant

Geverifieerd door Feefo

6 years ago

not used any services yet

no thoughts

Customer Services

RAC Breakdown Cover

6 years ago

Hi,I am sorry to read that you have been left unhappy with the service provided and I can appreciate the frustration this must have caused you. If you would like us to look into this matter, please fill out our complaints form via the link below and our team will assign a case handler to investigate this accordingly.https://www.rac.co.uk/complaintsThank you, Gary

Datum van aankoop: 22/01/2020

2

MP

Mr M Pegram

Geverifieerd door Feefo

6 years ago

Wat Mr M Pegram zei over RAC Breakdown Cover:

Easy to complete

Customer Services

RAC Breakdown Cover

6 years ago

Hi Mr Pegram,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Datum van aankoop: 21/01/2020

0

MS

Mr S Smith

Geverifieerd door Feefo

6 years ago

Wat Mr S Smith zei over RAC Breakdown Cover:

The cover needed

Great value for the money and that I can always rely upon the service

Customer Services

RAC Breakdown Cover

6 years ago

Hi Mr Smith,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Productbeoordelingen

Datum van aankoop: 27/01/2020

1

Betrouwbare klant

Geverifieerd door Feefo

6 years ago

Keep up the good work

They went well I had a few problems when I was a member before and they are still good and are will stay with you.

Customer Services

RAC Breakdown Cover

6 years ago

Hi,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Productbeoordelingen

Datum van aankoop: 07/01/2020

0

Betrouwbare klant

Geverifieerd door Feefo

6 years ago

You’ve lost a customer.

Unhelpful. Not flexible. Will not be renewing my cover. You’ve lost a customer.

Customer Services

RAC Breakdown Cover

6 years ago

Hi,I am sorry to read that you have been left unhappy with the service provided and I can appreciate the frustration this must have caused you. If you would like us to look into this matter, please fill out our complaints form via the link below and our team will assign a case handler to investigate this accordingly.https://www.rac.co.uk/complaintsThank you, Gary

Productbeoordelingen

Datum van aankoop: 11/01/2020

3

MW

Mrs N Welsh

Geverifieerd door Feefo

6 years ago

Wat Mrs N Welsh zei over RAC Breakdown Cover:

Great service from advisor, help retain a customer and reduce my cost

Customer Services

RAC Breakdown Cover

6 years ago

Hi Mrs Welsh,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Productbeoordelingen

Datum van aankoop: 24/01/2020

0

MT

Mr S Teggart

Geverifieerd door Feefo

6 years ago

Wat Mr S Teggart zei over RAC Breakdown Cover:

Great service and no problems

Great service so easy to deal with

Customer Services

RAC Breakdown Cover

6 years ago

Hi Mr Teggart,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Datum van aankoop: 03/01/2020

0

ML

Mr J Newton-Lewis

Geverifieerd door Feefo

6 years ago

Wat Mr J Newton-Lewis zei over RAC Breakdown Cover:

All hunky dory so far!

Customer Services

RAC Breakdown Cover

6 years ago

Hi Mr Newton-Lewis,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Datum van aankoop: 07/01/2020

0

RAC Breakdown Cover Beoordelingen

RAC Breakdown CoverMeer beoordelingen van dit product (9,301)Productwebsite bekijkenNever had to use them, they've been skimming my account for the past 4 years taking more and more money without my knowledge

RAC Breakdown CoverMeer beoordelingen van dit product (9,301)Productwebsite bekijkenRipped off by Auto renew alongside me taking out a policy. 1st Year was perfect at about £90. Then without my consent Rac auto-renewed my policy at a £27.50 a month(£330) per year. Along side that I...Meer lezen

RAC Breakdown CoverMeer beoordelingen van dit product (9,301)Productwebsite bekijkenGreat value for cover required

RAC Breakdown CoverMeer beoordelingen van dit product (9,301)Productwebsite bekijkenI now you are good as I am a old member, and I know you are good in you work that is why I have joined again.

RAC Breakdown CoverMeer beoordelingen van dit product (9,301)Productwebsite bekijkenYou’ve lost a customer...

RAC Breakdown CoverMeer beoordelingen van dit product (9,301)Productwebsite bekijkenGreat service happy customer

Hoe worden Feefo-beoordelingen verzameld?

Wie kan een Feefo-beoordeling achterlaten?

Hoe verifiëren we beoordelingen?

Hoe gaan we om met nepbeoordelingen?