Amar, the service technician was knowledgeable,professional and courteous. He went above and beyond in answering questions and explaining mechanics of service on puronics water treatment and softner.
Service was great. Tech called half hour in advance to let me know he was on his way. Showed respect by putting protectors on his boots when entering the house. Cleaned up after he was done. Very...
Replaced filter on my under sink RO system 7months back water stopped flowing, called service was told by service personnel that filter was clogged and charged me $200 for a replacement. Whatever...
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Puronics Customer Services
Puronics
10 years ago
Thank you for your feedback.
The filter that was installed was new as Puronics does not have any refurbished filters, your filter just clogged prematurely.
We apologize for the inconvenience.
Carmen Banta, our Operations Coordinator has reached out to you and has given you a full refund.
Thank you for your business.
Regards,
Puronics Customer Service
Productbeoordelingen
Puronics Customer Services
Puronics
10 years ago
Thank you for your feedback.
The filter that was installed was new as Puronics does not have any refurbished filters, your filter just clogged prematurely.
We apologize for the inconvenience.
Carmen Banta, our Operations Coordinator has reached out to you and has given you a full refund.
Thank you for your business.
Regards,
Puronics Customer Service
Had a 30 year old General Ionics unit replaced so it was not a New install requiring new plumbing, but highly satisfied with the service of replacement. Old unit (same company) only few repairs in...
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Productbeoordelingen
Datum van aankoop: 14/01/2016
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Betrouwbare klant
10 years ago
Dmitri came to install our Puronics system. He completed the work with diligence. There were few items that were not passed on to him by the sales team but he trusted our word and completed those...
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