Professional Academy is the leading provider of training and qualifications in marketing, digital marketing, sales, management.
Service
0
/5
Product
0
/5
5
4
3
2
1
0
0
0
0
0
0
beoordelingen in het afgelopen jaar
Professional Academy is niet langer een actieve Feefo-klant
Alle 146 beoordelingen worden weergegeven
Betrouwbare klant
8 years ago
Could be better in responding to questions and queries. It always takes a follow up email or phone call to get a response.
Kamilla
Professional Academy
8 years ago
Hi, thank you for taking time to provide feedback on feefo. I am looking into how we can improve the response time, both from tutors and our student support team. Following a period of reduced staff, we now have an extra pair of hands to help and look after the support in general. I am confident this will result in better support across the board. Kind regards, Kamilla
Productbeoordelingen
Kamilla
Professional Academy
8 years ago
I'm really pleased you are happy with the feedback from our tutors and the study notes provided.
Datum van aankoop: 30/09/2016
0
Delen
Betrouwbare klant
8 years ago
It has been 17 months since I enrolled and I have had contact once with a tutor at my request, no support or advice around getting everything done, considering I am doing this along side a full time...
Meer lezen
Kamilla
Professional Academy
8 years ago
Hi,
Thank you for taking time to provide feedback on feefo. I am sorry to hear that you have had less support than expected and would like to ask you to contact us either via the Chat on the Refinery or by email. I wasn't aware that there was an issue and would of course have taken action had I known. I look forward to hearing from you. Kind regards, Kamilla
Productbeoordelingen
Kamilla
Professional Academy
8 years ago
I am looking into this and how we can improve.
Datum van aankoop: 07/01/2016
0
Delen
TC
Trusted Customer
8 years ago
Wat Trusted Customer zei over Professional Academy:
Confusing website(s), log ins, especially if combining using them alongside a busy work commitment.
Productbeoordelingen
Datum van aankoop: 20/09/2016
0
Delen
TC
Trusted Customer
8 years ago
Wat Trusted Customer zei over Professional Academy:
Emails and queries were dealt with quickly and efficiently, however more emails detailing dates of local workshops for your chosen modules would have been helpful
Kamilla
Professional Academy
8 years ago
Hi, thank you for providing feedback on feefo. Your comments will be taken onboard and we will look into how we can communicate workshop dates more clearly. Kind regards, Kamilla
Productbeoordelingen
Kamilla
Professional Academy
8 years ago
I'm really pleased that you found the course content good. I believe CIM have actually changed their recommended core text in the latest reading list and the material we provide is reflecting the change. Perhaps more people expressed their view of the previous textbook and CIM took it onboard.
In terms of why workshops are scheduled over two days and two months prior to the hand-in date rather than a longer period, it is a reflection of a format that has worked well over the past 12 years. I do appreciate there are individual preferences and the format can be challenging sometimes. We are trying to ensure that the workshops are held regularly, but sometimes there are longer gaps.
The team behind the scenes work hard to provide excellent service but the site layout and functionality lets them down. It is very difficult to find resources, and the messaging system is incredibly...
Meer lezen
Kamilla
Professional Academy
8 years ago
Hi, Thank you for taking time to provide feedback on feefo. Your comments and suggestions on how to improve the Refinery will be taken onboard. We try to improve the site and it is an ongoing process. Receiving concrete feedback is really helpful. Kind regards, Kamilla
Productbeoordelingen
Kamilla
Professional Academy
8 years ago
I'm glad you've enjoyed the workshops and apologise for the issue with the workshop material you experienced with the first one.
For a marketing course the student portal was extremely hard to use, very poorly designed. The materials online were incorrect and students came to the first session with the wrong documents. The...
Professional Academy have a long standing track record of helping individuals gain accredited qualifications as well as helping businesses to develop comprehensive in-company learning & development programmes with tailored training and customised Learning Management Systems. Professional Academy are also registered Apprenticeship Training Providers.
We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.
Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
Professional Academy have a long standing track record of helping individuals gain accredited qualifications as well as helping businesses to develop comprehensive in-company learning & development programmes with tailored training and customised Learning Management Systems. Professional Academy are also registered Apprenticeship Training Providers.