Scam - had to pay 7% to make a contribution to someone's honeymoon. May as well have given cash.
Would not recommend and will not use for my own wedding
Customer Services
Prezola
9 years ago
Hello Adam - thank you for your feedback. So sorry for any confusion - you have been charged £3.50 for a Commemorative Gift card - this is printed with your message and delivered to the couple. This is an optional service and can be unticked at checkout - would you like me to cancel this and refund the charge to your account.Kind regards,Annie
Betrouwbare klant
9 years ago
Hi, I didn't see any option to remove this through the checkout process and assumed it was obligatory. If you could refund the fee I would really appreciate it.
Thanks Annie!
Customer Services
Prezola
9 years ago
No problem Adam - easy done! I have applied the refund and this will show in your account in a day or 2 - are you happy with the service otherwise? Annie
Betrouwbare klant
9 years ago
Stellar customer service - thanks Annie! :-)
Betrouwbare klant
9 years ago
I'm moving the review to good (from bad) for the CS element. Cheers!
0
Delen
Betrouwbare klant
9 years ago
No comment
0
Delen
Betrouwbare klant
9 years ago
Happy
Great service and prompt help when we forgot to add a caption.
Being new to this system we did not realise that though we chose a specific gift well in advance, it was for the value for the...
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0
Delen
Betrouwbare klant
9 years ago
Gift selection "bliss"
Very easy to locate list,selection and purchase of gifts was a simple,quick transaction. Had not heard of this wedding gift list before but would recommend.
0
Delen
TC
Trusted Customer
ireland
9 years ago
Wat Trusted Customer zei over Prezola:
fast easy to use service
Excellent service highly recommend you.
0
Delen
TC
Trusted Customer
Warwickshire
9 years ago
Wat Trusted Customer zei over Prezola:
Delivery unacceptably slow
I am very disappointed , on behalf of the bride, that she has to wait until mis September for her gifts.
This is unacceptable. If I had known about this I would have bought the gift elsewhere.
Customer Services
Prezola
9 years ago
Hello Hilary - thank you for your feedback. I am so sorry you are disappointed,the Couple have arranged to receive all their beautiful gifts after their wedding so they have something lovely to look forward to! They will have already seen your generous order and read your message -so they will be busy making room for when everything arrives in one go.Kind regards,Annie
0
Delen
Betrouwbare klant
9 years ago
##
0
Delen
Betrouwbare klant
9 years ago
Happy shopper
Lovely selection and quality of gifts
0
Delen
TC
Trusted Customer
Leicester
9 years ago
Wat Trusted Customer zei over Prezola:
Simple
Straight forward and easy to use
0
Delen
TC
Trusted Customer
Warwickshire
9 years ago
Wat Trusted Customer zei over Prezola:
Amazing service thank you
What a amazing service from start to finish!!! Such a fabulous website with thousands of gifts to choose from making it very simple to compiled a list,delivery service fast and was such a lovely...
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Amy
Prezola
9 years ago
Hello Katie,
We loved reading your great review. Thank you so much for using Prezola as your Wedding Gift List service :)
We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.
Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
