Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

Your Co-op Beoordelingen | Klantenservicebeoordelingen voor https://www.feefo.com/reviews/phone-co-op | Feefo

Alle 3,344 beoordelingen worden weergegeven

Betrouwbare klant

11 days ago

Datum van aankoop: 19/05/2025

Marc

Your Co-op

6 days ago

Thank you for the feedback, We are thrilled to hear you are happy with our customer service. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc

Productbeoordelingen

Betrouwbare klant

11 days ago

Datum van aankoop: 07/06/2025

Perfectly perfect

Excellent.

Marc

Your Co-op

11 days ago

Thank you for the feedback, We are thrilled to hear you are happy with our service. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc

Productbeoordelingen

Philip Woodward

Harlow

13 days ago

Datum van aankoop: 12/05/2025

Wat Philip Woodward zei over Your Co-op:

Not in it for what they can get out of you.

Always fair and honest....very pleased.

Marc

Your Co-op

12 days ago

Hi Philip, Thank you for the feedback, We are thrilled to hear you are happy with our customer service and product. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc

Productbeoordelingen

Betrouwbare klant

13 days ago

Datum van aankoop: 17/06/2025

Unsure if order submitted successfully

Had trouble submitting my application/order - thought it had failed. But receiving this survey tells me it must have succeeded

Marc

Your Co-op

12 days ago

HI, Thanks for your feedback, I have located the order and we emailed you on the 20th to confirm the order and again on the 23rd with order information, Kind Regards Marc Thomas

Betrouwbare klant

15 days ago

Datum van aankoop: 25/05/2025

Poor customer service

Not very good service waiting ages to talk customer services Took ages to process order and active SIM and billing issues

Productbeoordelingen

Sophie Franklin

Tewkesbury

15 days ago

Datum van aankoop: 25/04/2025

Wat Sophie Franklin zei over Your Co-op:

Bad service

See my comment about the product. Sorry, I did not realise there were two reviews.

Productbeoordelingen

Betrouwbare klant

17 days ago

Datum van aankoop: 01/06/2025

Not a good experience

I may think better of them when they deliver the router which is part of the package I am paying for.

Marc

Your Co-op

16 days ago

HI, I have been in contact with the relevant team and they will be in contact, Kind Regards Marc

Productbeoordelingen

Betrouwbare klant

18 days ago

Datum van aankoop: 28/05/2025

Poor communication about delivery of the Fairphone 5

Communication about delivery was poor. My old broke and I needed a new phone quickly, when I signed up for the Fairphone 5 I was not given a timescale for delivery of the phone. This was very...

Alles lezen

Marc

Your Co-op

16 days ago

HI, Thanks for your feedback i have passed this on to the relevant team, Kinds Regards Marc

Jill Austin

Aberdeen

22 days ago

Datum van aankoop: 03/06/2025

Wat Jill Austin zei over Your Co-op:

Great phone company!

Website easy to navigate. Excellent customer service

Marc

Your Co-op

20 days ago

Thank you for the feedback, We are thrilled to hear you are happy with our customer service and product. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc

Productbeoordelingen

Betrouwbare klant

23 days ago

Datum van aankoop: 21/05/2025

Very good service

Friendly and helpful on the phone.

Marc

Your Co-op

20 days ago

Productbeoordelingen

Nog geen uitnodiging voor een beoordeling ontvangen?

Over Your Co-op

Your Co-op is part of The Midcounties Co-operative and are the only Co-op utilities provider in the UK offering; broadband, energy, phone and mobile services to residential and business customers. We are owned and controlled by our members, and when you contact our UK based customer service team you are greeted by our co-op colleagues, ready to help.

Alles lezen

01608 434 000

Co-operative House, Warwick Technology Park, Gallows Hill, Warwick, Warwickshire, CV34 6DA, United Kingdom

Feefo Trusted Service Awards

Onze onafhankelijke prijzen erkennen de topmerken op het gebied van klantenservice. De winnaars worden bepaald op basis van de beoordelingen die ze van hun klanten krijgen.

Wat zijn Trusted Service Awards

Waarom vertrouwen op Feefo-beoordelingen?

Meer informatie over Feefo

Your Co-op Beoordelingen

Fairphone 5Meer beoordelingen van dit product (132)Productwebsite bekijken

3GB SIM-Only BundleMeer beoordelingen van dit product (284)Productwebsite bekijkenA perfect pairing - phone coop and Fairphone. Easy to switch, great network coverage, value for money!

Your Co-op Superfast IPMeer beoordelingen van dit product (1,817)Productwebsite bekijkenVery happy.....much faster than previous router.

3GB SIM-Only BundleMeer beoordelingen van dit product (284)Productwebsite bekijkenPoor customer service 🐕‍🦺 would not recommend Very slow process and delivery and active SIM . Have to pay for not using the phone

Your Co-op UltrafastMeer beoordelingen van dit product (1,817)Productwebsite bekijkenFTTP cable installation is diabolical - cable routed through ivy and other vegetation where it will be severed at some point in the future. Cable also thrown over the entrance lobby to the flats -...Alles lezen

Fairphone 5Meer beoordelingen van dit product (132)Productwebsite bekijkenExcellent phone with strong ethical and environmental credentials. This is the second one our family has purchased & we will all be moving to fairphones from phone co-op as our existing contracts...Alles lezen

10GB SIM-Only BundleMeer beoordelingen van dit product (284)Productwebsite bekijkenGood to be with a co-operative outfit. Friendly and helpful on the phone.

Hoe worden Feefo-beoordelingen verzameld?

Wie kan een Feefo-beoordeling achterlaten?

Hoe verifiëren we beoordelingen?

Hoe gaan we om met nepbeoordelingen?