Was told it would take 48 hours it took 72 so was late to give…
Was told it would take 48 hours it took 72 so was late to give as a wedding gift on the day! Package wasn't sealed probably and was half open
Personalised Wedding Gifts
Personalised Wedding Gifts
11 years ago
I am sorry to learn that order arrived later than anticipated. All of our items require 48 hours to be produced before being dispatched on your chosen delivery method of Royal mail 48.
I can confirm that your order was dispatched within the lead time to you. Royal mail aim to deliver within 48 hours however, this is not a guaranteed service. I am sorry this arrived later than expected.Please be assured your feedback will be passed on regarding the way the item was packaged.
Thank you for submitting your comments to us.
Kind Regards,
Paige
0
Delen
Betrouwbare klant
11 years ago
Very quick service. Product even better than expected
0
Delen
Betrouwbare klant
11 years ago
Good
0
Delen
Betrouwbare klant
11 years ago
The service was very prompt and delivered on the day stated
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Delen
Betrouwbare klant
11 years ago
Very happy, although my other half forgot to order a presentation box for a glass.…
Very happy, although my other half forgot to order a presentation box for a glass. I emailed to ask if we could buy one separate and this wasn't allowed. I think it would be a good idea to offer this...
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0
Delen
Betrouwbare klant
11 years ago
really good delivery, and very good engraving
0
Delen
Betrouwbare klant
11 years ago
Order arrived over 1 week late. After wedding.
Order arrived over 1 week late. After wedding.
Personalised Wedding Gifts
Personalised Wedding Gifts
11 years ago
I am sorry to learn that your order arrived later than anticipated. Your chosen delivery method was Royal mail 24. Royal mail are usually very good and aim to deliver within 24 hours from dispatch however this is not a guaranteed service. I apologise tat this arrived passed the event. Please be assured your feedback will be passed on regarding this.
Thank you for submitting your comments to us.
Kind Regards,
Paige
0
Delen
Betrouwbare klant
11 years ago
arrived next day after ordering over the moon :)
0
Delen
Betrouwbare klant
11 years ago
Great service with a huge range of personalised gifts
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