Products were good as seen on the website. Delivery appalling - website said 2 days @£3.95 and took TEN days to arrive with several phone calls to chase and chase and chase - Had delivery money...
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Party Delights
Party Delights
14 years ago
I can see that your goods were attempted 3 days after the intended delivery schedule due to a courier fault, I must apologise we were unable to meet your requirements on this occassion.
As we work with delivery deadlines for parties on a day to day basis it is a rare occassion that our couriers do not perform to our expectations.
I have sent details on an e-mail directly to you today advising of the goodwill gesture we have offered for you.
Cheryl (Customer Services Team)
Order received as expected on the day expected. Paid for a next day delivery and items were due to arrive by 5pm. It was eventually delivered at 6:30pm and we had a tense wait after 5pm, hoping they...
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Datum van aankoop: 10/07/2012
0
Delen
Betrouwbare klant
14 years ago
Thank you for keeping me very well updated about my order!
Datum van aankoop: 10/07/2012
0
Delen
Betrouwbare klant
14 years ago
great service very good selection and prompt delivery.
Ordered party items with express delivery to arrive on the Friday for my twins 3rd birthday party on the Saturday. They arrived on the Monday. I was refunded but no compensation or real apology. The...
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Party Delights
Party Delights
14 years ago
We did originally experience delays with our couriers in delivering your goods but our couriers are an extension of our service so we would take full responsibility for any rare problems encountered.
I am sorry we could not meet your requirements on this occassion, I have e-mailed you personally with reference to your next time order with us.
Kind Regards
Cheryl (Customer Services Team)
Party Delights is the UK's largest online retailer of party supplies - offering great value partyware, balloons, fancy dress, personalised products and more for the whole family.
We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.
Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
Party Delights is the UK's largest online retailer of party supplies - offering great value partyware, balloons, fancy dress, personalised products and more for the whole family.
