We are a specialist lending bank, offering a range of savings and lending products in the UK
Service
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beoordelingen in het afgelopen jaar
Paragon is niet langer een actieve Feefo-klant
Alle 7,696 beoordelingen worden weergegeven
Betrouwbare klant
3 years ago
New account opened easily and efficiently.
5 star rating because I had no problems whatsoever opening account. All relevant details / requirements clearly laid out and easy to follow.
Matt
Paragon
3 years ago
Thanks for taking the time to respond. It's great to hear your positive feedback as we’re always striving to improve our processes.
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Delen
TC
Trusted Customer
Somerset
3 years ago
Wat Trusted Customer zei over Paragon:
Cannot fault anything!
Easy peasy to set up saving account. Different options clearly detailed and communication concise.
Matt
Paragon
3 years ago
Thanks for taking the time to respond. It's great to hear your positive feedback as we’re always striving to improve our processes.
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Delen
TC
Trusted Customer
3 years ago
Wat Trusted Customer zei over Paragon:
Great
I lie the way they automatically increase the interest rates on my cash ISA
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Delen
TC
Trusted Customer
3 years ago
Wat Trusted Customer zei over Paragon:
Poor, no info given on rate changes
Rate increase is dismal, & you can't be bothered to tell me there was a rate change or what date it took affect
Matt
Paragon
3 years ago
We're sorry to hear that you're not pleased with the interest rate on your account. We do aim to offer consistently competitive rates and we regularly refresh our range with new issue accounts.
Any Paragon customer can choose any product from our on-sale range, and we consistently ensure full transparency in the service we provide.
At present we do not inform all customers on an ongoing basis whether their existing rate is better or worse than the rates of newly launched products. As a result of ever-changing market dynamics there will be occasions on which new products are more favourably priced and occasions on which older products carry better rates, and you are entitled to move any funds between access product issues as you see fit.
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Delen
TC
Trusted Customer
3 years ago
Wat Trusted Customer zei over Paragon:
Talked me through the online process with knowledge and humour. Excellent.
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Delen
TC
Trusted Customer
3 years ago
Wat Trusted Customer zei over Paragon:
You will not let me proceed with my account!!
Matt
Paragon
3 years ago
Thanks for taking the time to respond. We’re sorry if you're experiencing any difficulties using our service.
If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to someone about this sooner, then please get in touch now using our usual customer service channels and a member of our team will be happy to provide you with further assistance.
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Delen
Betrouwbare klant
3 years ago
Could be easier!
Overall very pleased but unable to arrange online for transfer of maturity funds into newly opened ISA because ISA account not shown as choice destination. Opened triple access account and was able...
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Matt
Paragon
3 years ago
Thanks for your feedback regarding the transfer of funds for your ISA. I'm sorry if you experienced any difficulties.
If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to us sooner please get in touch now through our usual customer service channels.
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Delen
TC
Trusted Customer
3 years ago
Wat Trusted Customer zei over Paragon:
Good ISA rateith easy to set up accounts
Opened a new fixed rate ISA on line. Very easy to do and to transfer funds into. Clear instructions and kept up to date as to when funds were deposited into the account.
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Delen
Betrouwbare klant
3 years ago
Unexpected site error
There was a site error as I had just finished taking up my account maturity options and although you gave me reference code I will not know if my transaction was successful until the maturity date of...
Meer lezen
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Delen
Betrouwbare klant
3 years ago
Informative and easy to use internet site
Excellent service easy to use website
Matt
Paragon
3 years ago
Thanks for sharing your comments. It’s pleasing to hear that you’ve found our website informative and easy to use. We really value your positive feedback so thank you for taking the time to leave us a review.
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings.
With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.
We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.
Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings.
With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.