Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

Paragon Beoordelingen

https://www.paragonbank.co.uk

We are a specialist lending bank, offering a range of savings and lending products in the UK

Service

beoordelingen in het afgelopen jaar

Alle 7,696 beoordelingen worden weergegeven

Betrouwbare klant

2 years ago

No loyalty to customers

I like the clarity of the website. BUT all five of us in our family have switched away from you as you have not rewarded loyalty

Claire

Paragon

2 years ago

Thanks for taking the time to respond. We’re sorry to hear that you’re not happy with the service you have received from us. Your feedback is important to help us improve for the future and I have passed this onto our Savings team.

Betrouwbare klant

2 years ago

It's very quick to call and speak to a real person who is efficient, helpful and can help solve a problem.

Trusted Customer

2 years ago

Wat Trusted Customer zei over Paragon:

Simplicity and informative service

Helpful information.Easy transfer

Trusted Customer

2 years ago

Wat Trusted Customer zei over Paragon:

Exelent bank

Trusted Customer

2 years ago

Wat Trusted Customer zei over Paragon:

dissapointed

Could not open a new account.

Claire

Paragon

2 years ago

I'm sorry to hear that you've experienced problems opening an account. Your feedback is valuable as we work to build improvements into our systems and processes, so thank you for taking the time to share your thoughts with us. If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to us sooner then please get in touch now through our usual customer service channels.

Betrouwbare klant

2 years ago

Good website

Pleased to be able to get what I wanted from the website with ease including interest statements.

Trusted Customer

Bury Lancs

2 years ago

Wat Trusted Customer zei over Paragon:

Quick and easy to open account

Very quick to open and set up my Paragon account and the emails they sent were instructive for me to then access my account

Betrouwbare klant

2 years ago

Excellent online service

Clear and easily navigated website made giving maturity instructions for my account straightforward. A question I needed an answer to was very quickly and clearly answered via e-mail.

Trusted Customer

London

2 years ago

Wat Trusted Customer zei over Paragon:

Easy to use and reliable.

I find their website simple to use, clear and well laid out. Moving money is easy and if between Paragon accounts, or opening a new account, partially automated making it quick too. Over the years I...

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Trusted Customer

2 years ago

Wat Trusted Customer zei over Paragon:

Competitive rates, good straightforward website, very clear and instructions acted upon promptly

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