Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

Paragon Beoordelingen

Alle 7,696 beoordelingen worden weergegeven

Trusted Customer

9 years ago

Wat Trusted Customer zei over Paragon:

Poor Customer service response and basic IT requirement needed

Your response to my message re. interest calculation has been vague at best and unclear requiring further message from me but your system doesn't allow re-send so I had to cut and paste your reply...

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Jemma

Paragon

9 years ago

Thanks for taking the time to respond. We’re sorry that you have experienced a problem with our online system. Your feedback is valuable as we work to build improvements into our system. If you want to speak to us further please get in touch now http://www.paragonbank.co.uk/contact-us.

Kind regards Jemma

Betrouwbare klant

9 years ago

Excellent site making a new bond application very easy. Excellent telephone help when seeking advice. Extremely rapid setting up of account after receipt of funds and immediate communication of...

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Trusted Customer

derby

9 years ago

Wat Trusted Customer zei over Paragon:

one of the best

i find paragon bank straightforward easy banking service with competitive interest rates offered .

Jemma

Paragon

9 years ago

Thank you for the great review, we will be sure to pass your comments on to our team.

Kind Regards Jemma

Betrouwbare klant

9 years ago

Terrible bank, do not trust this bank with your money or ID, avoid avoid!

Paragon Bank are worse than awful, the customer service is poor or non existent. After losing personal documents and taking ages to reply for the failure to return, Paragon Bank took no...

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Jemma

Paragon

9 years ago

Thanks for taking the time to respond. We’re sorry you’re not happy with the service you have received. Your feedback is important to help us improve for the future. If you would like to speak to us further please get in touch now http://www.paragonbank.co.uk/contact-us.

Kind regards Jemma

Betrouwbare klant

9 years ago

Easy to use...

Excellent clear, straightforward and intuitive interface. Relevant information on each account (e.g. variable interest rates) visible in the summary. (Not hidden like some banks and building...

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Trusted Customer

9 years ago

Wat Trusted Customer zei over Paragon:

Regarding maturing accounts

I was not informed of which account was maturing soon as well as not told how much my total amount . As I have more than one savings account s with you it was very confusing to work out which account...

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Jemma

Paragon

9 years ago

Thanks for taking the time to respond. We’re sorry you’re not entirely happy with the service you have received. Your feedback is important to help us improve for the future and will be taken on board. If you would like to speak to us further please get in touch now http://www.paragonbank.co.uk/contact-us.

Kind regards Jemma

Betrouwbare klant

9 years ago

confusing login and feedback

1. login asked me for info on memorable date; I don't have a memorable date, only a memorable place and memorable name to login! 2. feefo website had my default language set as US not UK tsk.

Jemma

Paragon

9 years ago

Thanks for your feedback. We ask for a memorable date to be set up during the application process. Our processes and policies are designed to protect our customers and our business, but it’s still important to hear your concerns in case there are improvements we’re able to make in the future. If you would like to speak to us further please get in touch now http://www.paragonbank.co.uk/contact-us.

Kind regards Jemma

Betrouwbare klant

9 years ago

very easy to open the account, no needless hassle

Jemma

Paragon

9 years ago

Thank you for the great review, we will be sure to pass your comments on to our team.

Kind Regards Jemma

Betrouwbare klant

9 years ago

The lady I spoke to was very helpful and patiently guided me through the password changing procedure. Thank you

Trusted Customer

9 years ago

Wat Trusted Customer zei over Paragon:

I struggled to explain that I wanted to take my money out of the bank when the fixed bond expired

Jemma

Paragon

9 years ago

Thanks for taking the time to respond. We’re sorry you’re not entirely happy with the service you have received. Your feedback is important to help us improve for the future. If you would like to to speak to us further please get in touch now http://www.paragonbank.co.uk/contact-us.

Kind regards Jemma

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