Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

Paragon Beoordelingen

https://www.paragonbank.co.uk

We are a specialist lending bank, offering a range of savings and lending products in the UK

Service

beoordelingen in het afgelopen jaar

Alle 7,696 beoordelingen worden weergegeven

Betrouwbare klant

3 years ago

Quick and easy to review accounts

Betrouwbare klant

3 years ago

Easy web site to use. Good communication via email.

Trusted Customer

3 years ago

Wat Trusted Customer zei over Paragon:

Good answer!

Answered by question sent through secure messaging clearly and within 24 hours.

Matt

Paragon

3 years ago

Thank you for leaving us a review. Customer service is our highest priority, so we really value your positive comments, which we will pass onto our team!

Betrouwbare klant

3 years ago

Good rates and easy to use

Clear information and process-ease of use and reminders timely

Betrouwbare klant

3 years ago

Easy to use

Such a straightforward website

Trusted Customer

Barnsley

3 years ago

Wat Trusted Customer zei over Paragon:

Brilliant phone service!

Congratulations on your customer service. I forgot to ask the young lady her name, however she was so patient, kind and helpful. She made my day as she sorted my accounts out for me. I had 2...

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Matt

Paragon

3 years ago

Many thanks for taking the time to leave us a review. Customer service is central to what we do, so we really value your positive comments, which we will pass onto our team!

Betrouwbare klant

3 years ago

Top notch service

Responded promptly and well to concerns I had and rates are amomg the best

Trusted Customer

3 years ago

Wat Trusted Customer zei over Paragon:

Lack of individual attention.

You should answer my question rather than sending pre-prepared answers,. Especially as you have sent the same one twice, eight days apart, without moving my request for an ISA transfer forward.

Matt

Paragon

3 years ago

Thanks for taking the time to respond. I'm sorry if you've been experiencing any difficulties with your recent ISA transfer request. If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to someone about this sooner, then please get in touch now using our usual customer service channels and a member of our team will be happy to provide you with further assistance.

Betrouwbare klant

3 years ago

Easy to follow and efficient process.

Trusted Customer

3 years ago

Wat Trusted Customer zei over Paragon:

Transfer handled quickly with no problems.

Matt

Paragon

3 years ago

Thanks for taking the time to respond. It's great to hear your positive feedback as we’re always striving to improve our processes.

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