Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

Paragon Beoordelingen

https://www.paragonbank.co.uk

We are a specialist lending bank, offering a range of savings and lending products in the UK

Service

beoordelingen in het afgelopen jaar

Alle 7,696 beoordelingen worden weergegeven

Trusted Customer

8 years ago

Wat Trusted Customer zei over Paragon:

very easy to renew on line

yes

Jemma

Paragon

8 years ago

Thanks for taking the time to respond. It’s great that you’ve found our maturity online system clear and easy to use and we value your positive feedback about our processes.

Kind regards,

Jemma

Betrouwbare klant

8 years ago

simple and straightforward to apply.

simple and straightforward to apply and understand. Excellent rates of interest. just a little annoying that it logged off when I had just read all the terms and fscs info and I had to begin again.

Trusted Customer

8 years ago

Wat Trusted Customer zei over Paragon:

Excellent telephone service

Phone call swiftly answered. Request was handled politely and resolved very quickly.

Jemma

Paragon

8 years ago

Thanks for taking the time to respond. Customer service is central to what we do and we value your positive feedback.

Kind regards,

Jemma

Trusted Customer

8 years ago

Wat Trusted Customer zei over Paragon:

Quite easy to follow

Trusted Customer

8 years ago

Wat Trusted Customer zei over Paragon:

why give two user names for joint account, causes problems when trying to transfer sums on maturity to nominated account. also figure to be transfered does not include intrest how am I to know amount...

Meer lezen

Jemma

Paragon

8 years ago

Thanks for taking the time to respond. We’re sorry to hear that you were not satisfied with our current maturity process and different usernames for joint accounts. Our processes and policies are designed to protect our customers and our business and currently we provide each joint account holder with a different username for security purposes. It is important to hear your concerns in case there are improvements we’re able to make in the future.Your feedback is valuable as we work to build improvements into our system, having the maturity interest figure being shown on the current maturity option screen is is currently under review. If you want to speak to us further, please get in touch now https://www.paragonbank.co.uk/contact-us.

Kind Regards, Jemma

Betrouwbare klant

8 years ago

On-line experience is second to none - a pleasure to do business with. Interest rates are not the highest but very competitive.

Trusted Customer

8 years ago

Wat Trusted Customer zei over Paragon:

Had to ring the bank this morning with a query. Sorted straight away .Very professional.

Trusted Customer

8 years ago

Wat Trusted Customer zei over Paragon:

Brilliant - highly recommended

Superb customer service (telephone) pus extremely straightforward and transparent application process online. Excellent product options. Highly competitive.

Betrouwbare klant

8 years ago

Need the money!

Excellent service, very easy to use website and correspondence easy to follow, needed the cash otherwise would have left it in

Betrouwbare klant

8 years ago

Good rate

Account is easy to use and gives a good rate for an instant access account.

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